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Diebold Nixdorf Technical Support Associate Interview Questions and Answers

Updated 18 Sep 2024

Diebold Nixdorf Technical Support Associate Interview Experiences

2 interviews found

Technical Support Associate Interview Questions & Answers

user image Anonymous

posted on 18 Jan 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Any popular topic like - social media - positives,negatives; Covid impact , Any present on going issue or topics

Round 3 - Technical 

(1 Question)

  • Q1. Trouble shooting and MAC address
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Manager round (Previous experience and general questions)
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience , prepare well and be honest
Knowledge on present hardware and software tools.
Good communication skills and confidence

Technical Support Associate Interview Questions & Answers

user image Panny SreeLakshmi

posted on 18 Sep 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

Aptitude for grammar check

Round 2 - Group Discussion 

Communication on given topic

Round 3 - Behavioral 

(1 Question)

  • Q1. Basic knowledge
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Fresher disclosure
    • Add your answer

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Q3. What is Mac address and can we change the Mac address.
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Q4. How to repair PST and how can you access mails in PST?
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Top trending discussions

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easylobster11
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works at
Accenture
Confused between 2 offers
Hi all, I am having two offers- one from Infy (Kolkata) another from Deloitte (Hyd). Kolkata being my preferred location, while Deloitte offering 15k more monthly. (I know Hyd's expense will cancel this out eventually). Kindly suggest on what to do. This is my first switch. Thanks in advance.
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Interview questions from similar companies

Technical Support Associate Interview Questions & Answers

Computacenter user image Anonymous

posted on 14 Jul 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself and other basic communication skills
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Tools used for ticketing,network basics,commands
  • Ans. 

    Ticketing tools, network basics, and commands are essential for Technical Support Associates.

    • Ticketing tools: ServiceNow, Jira, Zendesk

    • Network basics: IP addressing, subnetting, DNS, DHCP

    • Commands: ping, ipconfig, tracert

    • Answered by AI
    Add your answer

Skills evaluated in this interview

Senior Technical Support Engineer Interview Questions & Answers

Collabera Technologies user image SAKTHIVEL RAMALINGAM

posted on 24 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Naukri.com

Round 1 - Technical 

(2 Questions)

  • Q1. What can you tell me about SCCM technology?
    • Add your answer
  • Q2. What is Active Directory and how does it function?
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Communication skills
    • Add your answer
  • Q2. Personal information about studies and family
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong technical skills are required.

Technical Support Engineer Interview Questions & Answers

Unisys user image Anonymous

posted on 6 Jun 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Introduce more about yourself?
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. How to troubleshoot office issue?
    • Add your answer

Desktop Support Engineer Interview Questions & Answers

TEKsystems user image Anonymous

posted on 14 Aug 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Tell us about yourself
  • Ans. 

    I am a dedicated and experienced Desktop Support Engineer with a passion for troubleshooting and resolving technical issues.

    • Over 5 years of experience in providing desktop support to end users

    • Proficient in diagnosing and resolving hardware and software issues

    • Strong communication skills to effectively communicate with users and IT teams

    • Certified in ITIL and CompTIA A+

    • Experience in setting up and configuring new hardware

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Test

Technical Support Engineer Interview Questions & Answers

HERE Technologies user image Anonymous

posted on 27 Feb 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Can you tell me about yourself?
    • Add your answer
  • Q2. What are your current job responsibilities?
    • Add your answer
Round 2 - Assignment 

Effective communication skills are essential when interacting with customers through email and phone calls.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare yourself according to the requirements.

Technical Support Engineer Interview Questions & Answers

HTC Global Services user image Anonymous

posted on 1 Oct 2022

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Finnone master activity
  • Ans. We have support finnone master as per business requirement
    • Answered Anonymously
    Add your answer
  • Q2. LOS production support,
  • Ans. We have handle all LOS issue and taken necessary action my end as well co ordinate with vendor
    • Answered Anonymously
    Add your answer
  • Q3. LMS production support
  • Ans. Reschedule cases,knock off,manual advice,closer cases,add and modified applicant, co applicant and guarentor,mobile number change request,service branches change,downsize cases LOS and LMS
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Finnone master,Los and LMS support technical support pan india

Technical Support Associate Interview Questions & Answers

Computacenter user image Anonymous

posted on 14 Jul 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself and other basic communication skills
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Tools used for ticketing,network basics,commands
  • Ans. 

    Ticketing tools, network basics, and commands are essential for Technical Support Associates.

    • Ticketing tools: ServiceNow, Jira, Zendesk

    • Network basics: IP addressing, subnetting, DNS, DHCP

    • Commands: ping, ipconfig, tracert

    • Answered by AI
    Add your answer

Skills evaluated in this interview

Technical Support Engineer Interview Questions & Answers

Collabera Technologies user image Anonymous

posted on 17 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. About your previous work experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and team as well as
More about working at Diebold Nixdorf

Diebold Nixdorf Interview FAQs

How many rounds are there in Diebold Nixdorf Technical Support Associate interview?
Diebold Nixdorf interview process usually has 4 rounds. The most common rounds in the Diebold Nixdorf interview process are Group Discussion, Technical and One-on-one Round.
How to prepare for Diebold Nixdorf Technical Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Diebold Nixdorf. The most common topics and skills that interviewers at Diebold Nixdorf expect are Technical Support, Customer Service, Business Transformation, Commerce and MS Office.
What are the top questions asked in Diebold Nixdorf Technical Support Associate interview?

Some of the top questions asked at the Diebold Nixdorf Technical Support Associate interview -

  1. Trouble shooting and MAC addr...read more
  2. Basic knowle...read more
  3. Fresher disclos...read more

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Diebold Nixdorf Technical Support Associate Interview Process

based on 2 interviews

Interview experience

3.5
  
Good
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Diebold Nixdorf Technical Support Associate Salary
based on 98 salaries
₹2 L/yr - ₹5.5 L/yr
At par with the average Technical Support Associate Salary in India
View more details

Diebold Nixdorf Technical Support Associate Reviews and Ratings

based on 14 reviews

4.2/5

Rating in categories

3.8

Skill development

3.7

Work-life balance

3.7

Salary

3.9

Job security

4.2

Company culture

3.0

Promotions

3.5

Work satisfaction

Explore 14 Reviews and Ratings
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