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Diebold Nixdorf Technical Support Associate Interview Questions and Answers

Updated 18 Sep 2024

Diebold Nixdorf Technical Support Associate Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

Any popular topic like - social media - positives,negatives; Covid impact , Any present on going issue or topics

Round 3 - Technical 

(1 Question)

  • Q1. Trouble shooting and MAC address
Round 4 - One-on-one 

(1 Question)

  • Q1. Manager round (Previous experience and general questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience , prepare well and be honest
Knowledge on present hardware and software tools.
Good communication skills and confidence
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

Aptitude for grammar check

Round 2 - Group Discussion 

Communication on given topic

Round 3 - Behavioral 

(1 Question)

  • Q1. Basic knowledge
Round 4 - HR 

(1 Question)

  • Q1. Fresher disclosure

Technical Support Associate Interview Questions Asked at Other Companies

Q1. What is a difference between router and modem?
Q2. What is the difference between hubs and switches?
Q3. What is Mac address and can we change the Mac address.
Q4. How to repair PST and how can you access mails in PST?
asked in Vedantu
Q5. What is DNS and how to change DNS IP address in windows and MAC c ... read more

Interview questions from similar companies

Round 1 - Aptitude Test 

Communication must excellent or what?

Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Is this job on pay roll or contract basis?
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

60 min mcq test round online

Round 2 - Technical 

(1 Question)

  • Q1. Java core advance

Interview Questionnaire 

1 Question

  • Q1. Advance advanced troubleshooting for printer, laptop , Desktop, and all network device's.
  • Ans. 

    Advanced troubleshooting for printers, laptops, desktops, and network devices.

    • Start by identifying the issue and gathering information about the device and its configuration.

    • Check for any error messages or warning signs.

    • Verify that the device is properly connected to the network and has the correct settings.

    • Try restarting the device or resetting it to its default settings.

    • Check for any software or driver updates that m...

  • Answered by AI

Skills evaluated in this interview

I applied via Recruitment Consulltant and was interviewed in Sep 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Basics of computer, about how to reset password, internet connections etc

Interview Preparation Tips

Interview preparation tips for other job seekers - All you need is excellent communication skills and talk to the point.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There were 4 interview rounds.

Round 1 - Group Discussion 

Topic- Mumbai , time - 2min

Round 2 - Technical 

(1 Question)

  • Q1. Command to get ip address how to change wallpaper on windows
  • Ans. 

    To get IP address, use 'ipconfig' command. To change wallpaper on Windows, right-click on desktop, select 'Personalize', then choose a new wallpaper.

    • To get IP address, open Command Prompt and type 'ipconfig'

    • To change wallpaper on Windows, right-click on desktop

    • Select 'Personalize' from the menu

    • Choose a new wallpaper from the options

  • Answered by AI
Round 3 - Voice test 

(1 Question)

  • Q1. Test my english and sounds of pronunciation
Round 4 - HR 

(1 Question)

  • Q1. About self , salary discussion , location details

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I was interviewed before Mar 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. What is imap
  • Q3. Tell me about your self
Round 2 - Assignment 

Versent round english test

Round 3 - One-on-one 

(1 Question)

  • Q1. Sallery discussion

I applied via LinkedIn and was interviewed in May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

An aptitude a form of psychometric assessment ,used to measure an individual natural strengths in a given area. It differs from a knowledge based test in that it does not require familiarity with a particular subject.

Round 3 - Coding Test 

You can test your coding typing speed in JavaScript,Phyton,C, assembly by 16-bit x86, Machine code, and Java inspiration coding speed

Round 4 - Technical 

(2 Questions)

  • Q1. What about this company ?
  • Q2. What about your aim ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep careful conversation about yourself and about this company

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a Technical Support Associate with experience in troubleshooting software and hardware issues.

    • Experienced in providing technical support to customers via phone, email, and chat

    • Proficient in diagnosing and resolving software and hardware problems

    • Skilled in explaining technical concepts to non-technical users

    • Familiar with various operating systems and software applications

    • Strong problem-solving and communication ski...

  • Answered by AI
  • Q2. Why do you want to work with Accenture?
  • Ans. 

    I want to work with Accenture because of their reputation for innovation and global impact.

    • Accenture is known for its cutting-edge technology solutions.

    • They have a strong global presence and work with top companies across industries.

    • Accenture offers diverse career opportunities and continuous learning and development programs.

    • Their focus on sustainability and corporate social responsibility aligns with my values.

    • I appr...

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. What is Raid 0 and Raid 5?
  • Ans. 

    Raid 0 and Raid 5 are two types of RAID (Redundant Array of Independent Disks) configurations used for data storage.

    • Raid 0 stripes data across multiple disks for faster read/write speeds but has no redundancy.

    • Raid 5 uses parity data to provide redundancy and fault tolerance, but has slower write speeds.

    • Raid 0 is best for applications that require high performance, such as video editing.

    • Raid 5 is best for applications t...

  • Answered by AI
  • Q2. Outlook related issues Troubleshooting.

Interview Preparation Tips

Topics to prepare for Accenture Technical Support Associate interview:
  • Technical Troubleshooting
Interview preparation tips for other job seekers - Just prepare well and you will clear the rounds easily
Contribute & help others!
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Diebold Nixdorf Interview FAQs

How many rounds are there in Diebold Nixdorf Technical Support Associate interview?
Diebold Nixdorf interview process usually has 4 rounds. The most common rounds in the Diebold Nixdorf interview process are Group Discussion, One-on-one Round and Aptitude Test.
How to prepare for Diebold Nixdorf Technical Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Diebold Nixdorf. The most common topics and skills that interviewers at Diebold Nixdorf expect are Technical Support, Customer Service, Business Transformation, Commerce and MS Office.
What are the top questions asked in Diebold Nixdorf Technical Support Associate interview?

Some of the top questions asked at the Diebold Nixdorf Technical Support Associate interview -

  1. Trouble shooting and MAC addr...read more
  2. Basic knowle...read more
  3. Fresher disclos...read more

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Diebold Nixdorf Technical Support Associate Interview Process

based on 2 interviews

Interview experience

3.5
  
Good
View more
Diebold Nixdorf Technical Support Associate Salary
based on 98 salaries
₹2 L/yr - ₹5.5 L/yr
At par with the average Technical Support Associate Salary in India
View more details

Diebold Nixdorf Technical Support Associate Reviews and Ratings

based on 14 reviews

4.2/5

Rating in categories

3.8

Skill development

3.7

Work-life balance

3.7

Salary

3.9

Job security

4.2

Company culture

3.0

Promotions

3.5

Work satisfaction

Explore 14 Reviews and Ratings
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