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Tech Mahindra Technical Support Associate Interview Questions, Process, and Tips

Updated 7 Jan 2025

Top Tech Mahindra Technical Support Associate Interview Questions and Answers

View all 16 questions

Tech Mahindra Technical Support Associate Interview Experiences

39 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Can you please introduce yourself?
  • Q2. Are you comfortable speaking in English?
Round 2 - Technical 

(2 Questions)

  • Q1. Do you have knowledge of unix ?
  • Q2. Questions Based on unix commands.
Round 3 - HR 

(2 Questions)

  • Q1. How was your technical round?
  • Q2. What are your expectations from our company?

Interview Preparation Tips

Topics to prepare for Tech Mahindra Technical Support Associate interview:
  • MySQL
  • Unix Shell Scripting
Interview preparation tips for other job seekers - Be prepared for technical round , have sound knowledge of databases and unix basics.Be confident while giving the interview!!
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2024. There were 4 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic questions just to check communication.
  • Q2. Sometimes may ask to write about the given topic in paper.
Round 2 - Technical 

(3 Questions)

  • Q1. Why Tech Mahindra?
  • Ans. 

    Tech Mahindra is a leading global technology company known for its innovative solutions and strong focus on employee development.

    • Tech Mahindra has a strong reputation in the technology industry

    • The company offers opportunities for professional growth and development

    • Tech Mahindra values its employees and provides a supportive work environment

  • Answered by AI
  • Q2. Why chose this role?
  • Ans. 

    I chose this role because of my passion for technology and helping others troubleshoot technical issues.

    • Passion for technology and troubleshooting

    • Enjoy helping others

    • Opportunity for growth and learning in the tech field

  • Answered by AI
  • Q3. Maybe some technical questions like what is internet, wifi, or related to process they are selecting.
Round 3 - Typing Test 

(1 Question)

  • Q1. Very easy need to type 35 wpm with 85% accuracy and they give many attempts, very easy
Round 4 - Chat simulation 

(1 Question)

  • Q1. Easy but 3 attempts will be given to clear it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and if you clear ops round (2nd round) enough rest 2 are very easy and all who cleared ops will get job.

Technical Support Associate Interview Questions Asked at Other Companies

Q1. What is a difference between router and modem?
Q2. What is the difference between hubs and switches?
Q3. What is Mac address and can we change the Mac address.
Q4. How to repair PST and how can you access mails in PST?
asked in Vedantu
Q5. What is DNS and how to change DNS IP address in windows and MAC c ... read more
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Topic is given to speak for

Round 2 - Technical 

(2 Questions)

  • Q1. Networking questions related to specific terms
  • Q2. Concept of network topology
  • Ans. 

    Network topology refers to the layout of a computer network and how different devices are connected.

    • Network topology can be classified into different types such as bus, star, ring, mesh, and hybrid.

    • Bus topology uses a single cable to connect all devices in a linear fashion.

    • Star topology has all devices connected to a central hub or switch.

    • Ring topology connects devices in a circular manner where each device is connecte...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good should apply

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Group Discussion 

General topic for understanding communication flexibility

Round 2 - Technical 

(2 Questions)

  • Q1. Communication trainer interview
  • Q2. What is your hobby other than your introduction speech.
Round 3 - One-on-one 

(1 Question)

  • Q1. A higher officer of technical person came to interview one to one.

Tech Mahindra interview questions for designations

 Associate Technical Support Engineer

 (1)

 Technical Support

 (6)

 Senior Technical Support Associate

 (21)

 Technical Support Associate 1

 (2)

 Support Associate

 (1)

 Technical Associate

 (6)

 Technical Support Engineer

 (32)

 Technical Support Executive

 (11)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What do you think of the role
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Get interview-ready with Top Tech Mahindra Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Mar 2023.

Round 1 - Group Discussion 

About yourself, educational qualification

Round 2 - One-on-one 

(3 Questions)

  • Q1. About yourself professional career
  • Q2. In which specialization you completed MBA?
  • Q3. About your MBA project
Round 3 - HR 

(1 Question)

  • Q1. About yourself,about company ,your expectations,why you choosed our company
Round 4 - Typing Test 

(1 Question)

  • Q1. One topic given and you have to write on this topic

Technical Support Associate Jobs at Tech Mahindra

View all
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Self-introduction, Previous Work experience if there is any, Educational qualification and Projects& Assignments which you worked in college days, Details that are mentioned on your Resume, and General qu...
  • Q2. General Topics like What is your Favorite Color? Why it is your favorite color ?, what is your Favorite Movie, or Last Movie you have watched,? Who is your Role model? Explain or speak for a few minutes a...
  • Q3. Are u okay with the night shifts?
  • Q4. Who is your Role Model? A few words about Role Model?
  • Q5. What is your favorite Movie & Why is it your favorite Movie?
Round 2 - Behavioral 

(2 Questions)

  • Q1. Self Introduction and How long would you work if I give this opportunity to you?
  • Ans. 

    I am a dedicated and experienced technical support professional looking for an opportunity to contribute my skills and knowledge to your team. I am committed to working long-term with your company.

    • I have over 5 years of experience in technical support roles, including troubleshooting hardware and software issues for customers.

    • I am proficient in various operating systems and software applications, with a strong ability ...

  • Answered by AI
  • Q2. Are u okay with Shifts Timing and all & Salary discussion

Interview Preparation Tips

Topics to prepare for Tech Mahindra Technical Support Associate interview:
  • whatever your mentioning on res
Interview preparation tips for other job seekers - I would advise Job seekers to prepare well for the role to which they are applying..? whatever you guys are mentioning on the Resume just be confident with the communication :)
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Mock call is taken
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about past work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - They will ask you to join and then keep you in pre-process for 2 months. They will waste your time.No job security
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Did you ever work for a virtual or remote machine?
  • Ans. 

    Yes, I have worked with virtual and remote machines.

    • I have experience working with virtual machines such as VMware and VirtualBox.

    • I have also worked with remote machines using tools like Remote Desktop Protocol (RDP) and SSH.

    • I am familiar with troubleshooting issues related to virtual and remote machines, such as network connectivity and software configuration.

    • I have used virtual machines for software testing and devel...

  • Answered by AI
  • Q2. Do you have any experience on Network Printers?
  • Ans. 

    Yes, I have experience with network printers.

    • I have worked with various network printers in my previous job.

    • I am familiar with setting up and configuring network printers.

    • I have troubleshooting experience with network printer connectivity issues.

    • I have experience in managing print queues and printer drivers.

    • I have provided technical support for network printer-related problems.

  • Answered by AI
  • Q3. What is a microsoft authenticator?
  • Ans. 

    Microsoft Authenticator is a two-factor authentication app that provides an extra layer of security for your Microsoft account.

    • It generates a unique code every 30 seconds that you need to enter along with your password to access your account.

    • It can also be used for passwordless sign-in using biometric authentication.

    • It supports multiple accounts and can be used for personal and work accounts.

    • It can be downloaded for fr

  • Answered by AI
  • Q4. How to create profile on Microsoft Outlook?
  • Ans. 

    To create a profile on Microsoft Outlook, follow these steps:

    • Open Outlook and click on File

    • Select Info and click on Add Account

    • Enter your email address and click on Connect

    • Enter your password and click on Connect

    • Outlook will automatically configure your account settings

    • Click on Finish to complete the process

  • Answered by AI
  • Q5. How to repair PST and how can you access mails in PST?
  • Ans. 

    To repair PST, use the built-in scanpst.exe tool and to access mails in PST, use Microsoft Outlook.

    • To repair PST, locate and run the scanpst.exe tool which is usually found in the Microsoft Office folder.

    • Follow the prompts to select the PST file and initiate the repair process.

    • To access mails in PST, open Microsoft Outlook and select 'Open Outlook Data File' from the File menu.

    • Navigate to the location of the PST file a...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please ensure you do not fumble in OPS ROI
Please ensure you have relevant knowledge on Ticketing Tools - Service Now / Remedy etc.
Please ensure you are aware of commands over CMD for tracing IP Address and HostName
Please ensure you know how to create users on AD - Active Directory.
Please ensure you take the communication TEST SVAR very seriously as the cut off is 60+ out of 100.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic aptitude,mathematics

Round 2 - Group Discussion 

Women empowerment in organisation

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Technical Support Associate interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for Tech Mahindra Technical Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Technical Support, International Voice Process, international bpo, Troubleshooting and Communication Skills.
What are the top questions asked in Tech Mahindra Technical Support Associate interview?

Some of the top questions asked at the Tech Mahindra Technical Support Associate interview -

  1. What is a difference between router and mod...read more
  2. What is the difference between hubs and switch...read more
  3. What is Mac address and can we change the Mac addre...read more
How long is the Tech Mahindra Technical Support Associate interview process?

The duration of Tech Mahindra Technical Support Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Tech Mahindra Technical Support Associate Interview Process

based on 26 interviews

5 Interview rounds

  • Resume Shortlist Round
  • HR Round
  • One-on-one Round
  • Aptitude Test Round
  • Personal Interview1 Round
View more
Tech Mahindra Technical Support Associate Salary
based on 2.5k salaries
₹0.9 L/yr - ₹7 L/yr
At par with the average Technical Support Associate Salary in India
View more details

Tech Mahindra Technical Support Associate Reviews and Ratings

based on 421 reviews

3.3/5

Rating in categories

3.1

Skill development

3.0

Work-life balance

2.9

Salary

3.4

Job security

3.1

Company culture

2.8

Promotions

3.0

Work satisfaction

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