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Tech Mahindra Technical Support Associate Interview Questions, Process, and Tips
Top Tech Mahindra Technical Support Associate Interview Questions and Answers
- Q1. What is a difference between router and modem?
- Q2. What is the difference between hubs and switches?
- Q3. What is Mac address and can we change the Mac address.
Tech Mahindra Technical Support Associate Interview Experiences
39 interviews found
Anonymous
I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
9 Questions
- Q1. Tell me about your self
- Q2. What is a difference between router and modem?
- Ans.
A router connects multiple devices to a network and directs traffic, while a modem connects a network to the internet.
A router is used to create a local area network (LAN) and connect multiple devices to it.
A modem is used to connect a network to the internet.
A router directs traffic between devices on the network and manages the flow of data.
A modem converts digital signals from the network into analog signals that ca...
- Q3. What is the difference between hubs and switches?
- Ans.
Hubs broadcast data to all connected devices, while switches only send data to the intended recipient.
Hubs operate at the physical layer of the OSI model, while switches operate at the data link layer.
Hubs are less expensive than switches, but switches offer better performance and security.
Hubs are often used in small networks, while switches are used in larger networks.
Example of a hub: Netgear 5-Port Fast Ethernet Un...
- Q4. Explain about osi and its layers?
- Ans.
The OSI model is a conceptual framework that standardizes the functions of a communication system into seven layers.
The OSI model stands for Open Systems Interconnection model.
It was developed by the International Organization for Standardization (ISO) in 1984.
The model is divided into seven layers, each responsible for specific functions.
The layers are: Physical, Data Link, Network, Transport, Session, Presentation, a...
- Q5. Dora process.
- Q6. Command to check ip address
- Ans.
Command to check IP address
Use 'ipconfig' command on Windows
Use 'ifconfig' command on Linux/Mac
Check 'ip addr show' on Ubuntu
- Q7. What is Mac address and can we change the Mac address.
- Ans.
MAC address is a unique identifier assigned to network interfaces for communications on the physical network segment.
MAC stands for Media Access Control
It is a 48-bit address
It is used to identify devices on a network
It cannot be changed permanently, but can be spoofed temporarily
Example: 00:1A:C2:7B:00:47
- Q8. All the Topologies?
- Ans.
Topologies refer to the way in which devices are connected in a network. There are several types of topologies.
Bus topology
Star topology
Ring topology
Mesh topology
Tree topology
Hybrid topology
- Q9. What is Subnet mask
- Ans.
Subnet mask is a 32-bit number used to divide an IP address into network and host addresses.
It is used to identify the network portion of an IP address
It is represented in decimal format or dotted decimal notation
It is used in conjunction with IP addresses to determine network and host addresses
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via Referral and was interviewed in Dec 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Can you please introduce yourself?
- Q2. Are you comfortable speaking in English?
(2 Questions)
- Q1. Do you have knowledge of unix ?
- Q2. Questions Based on unix commands.
(2 Questions)
- Q1. How was your technical round?
- Q2. What are your expectations from our company?
Interview Preparation Tips
- MySQL
- Unix Shell Scripting
Selected
I applied via Naukri.com and was interviewed in Jul 2024. There were 4 interview rounds.
(2 Questions)
- Q1. Basic questions just to check communication.
- Q2. Sometimes may ask to write about the given topic in paper.
(3 Questions)
- Q1. Why Tech Mahindra?
- Ans.
Tech Mahindra is a leading global technology company known for its innovative solutions and strong focus on employee development.
Tech Mahindra has a strong reputation in the technology industry
The company offers opportunities for professional growth and development
Tech Mahindra values its employees and provides a supportive work environment
- Q2. Why chose this role?
- Ans.
I chose this role because of my passion for technology and helping others troubleshoot technical issues.
Passion for technology and troubleshooting
Enjoy helping others
Opportunity for growth and learning in the tech field
- Q3. Maybe some technical questions like what is internet, wifi, or related to process they are selecting.
(1 Question)
- Q1. Very easy need to type 35 wpm with 85% accuracy and they give many attempts, very easy
(1 Question)
- Q1. Easy but 3 attempts will be given to clear it.
Interview Preparation Tips
What people are saying about Tech Mahindra
Topic is given to speak for
(2 Questions)
- Q1. Networking questions related to specific terms
- Q2. Concept of network topology
- Ans.
Network topology refers to the layout of a computer network and how different devices are connected.
Network topology can be classified into different types such as bus, star, ring, mesh, and hybrid.
Bus topology uses a single cable to connect all devices in a linear fashion.
Star topology has all devices connected to a central hub or switch.
Ring topology connects devices in a circular manner where each device is connecte...
Interview Preparation Tips
Skills evaluated in this interview
Tech Mahindra interview questions for designations
Selected
I applied via Walk-in and was interviewed in Nov 2023. There were 3 interview rounds.
General topic for understanding communication flexibility
(2 Questions)
- Q1. Communication trainer interview
- Q2. What is your hobby other than your introduction speech.
(1 Question)
- Q1. A higher officer of technical person came to interview one to one.
Get interview-ready with Top Tech Mahindra Interview Questions
Selected
I applied via Job Fair and was interviewed in Sep 2023. There were 3 interview rounds.
(1 Question)
- Q1. What do you think of the role
(1 Question)
- Q1. Tell me about yourself
Technical Support Associate Jobs at Tech Mahindra
Selected
I was interviewed before Mar 2023.
About yourself, educational qualification
(3 Questions)
- Q1. About yourself professional career
- Q2. In which specialization you completed MBA?
- Q3. About your MBA project
(1 Question)
- Q1. About yourself,about company ,your expectations,why you choosed our company
(1 Question)
- Q1. One topic given and you have to write on this topic
Selected
I applied via Referral and was interviewed before Mar 2023. There were 2 interview rounds.
(5 Questions)
- Q1. Self-introduction, Previous Work experience if there is any, Educational qualification and Projects& Assignments which you worked in college days, Details that are mentioned on your Resume, and General qu...
- Q2. General Topics like What is your Favorite Color? Why it is your favorite color ?, what is your Favorite Movie, or Last Movie you have watched,? Who is your Role model? Explain or speak for a few minutes a...
- Q3. Are u okay with the night shifts?
- Q4. Who is your Role Model? A few words about Role Model?
- Q5. What is your favorite Movie & Why is it your favorite Movie?
(2 Questions)
- Q1. Self Introduction and How long would you work if I give this opportunity to you?
- Ans.
I am a dedicated and experienced technical support professional looking for an opportunity to contribute my skills and knowledge to your team. I am committed to working long-term with your company.
I have over 5 years of experience in technical support roles, including troubleshooting hardware and software issues for customers.
I am proficient in various operating systems and software applications, with a strong ability ...
- Q2. Are u okay with Shifts Timing and all & Salary discussion
Interview Preparation Tips
- whatever your mentioning on res
(1 Question)
- Q1. Mock call is taken
(1 Question)
- Q1. Tell me about past work experience
Interview Preparation Tips
Selected
I applied via AmbitionBox and was interviewed in Nov 2022. There were 2 interview rounds.
(5 Questions)
- Q1. Did you ever work for a virtual or remote machine?
- Ans.
Yes, I have worked with virtual and remote machines.
I have experience working with virtual machines such as VMware and VirtualBox.
I have also worked with remote machines using tools like Remote Desktop Protocol (RDP) and SSH.
I am familiar with troubleshooting issues related to virtual and remote machines, such as network connectivity and software configuration.
I have used virtual machines for software testing and devel...
- Q2. Do you have any experience on Network Printers?
- Ans.
Yes, I have experience with network printers.
I have worked with various network printers in my previous job.
I am familiar with setting up and configuring network printers.
I have troubleshooting experience with network printer connectivity issues.
I have experience in managing print queues and printer drivers.
I have provided technical support for network printer-related problems.
- Q3. What is a microsoft authenticator?
- Ans.
Microsoft Authenticator is a two-factor authentication app that provides an extra layer of security for your Microsoft account.
It generates a unique code every 30 seconds that you need to enter along with your password to access your account.
It can also be used for passwordless sign-in using biometric authentication.
It supports multiple accounts and can be used for personal and work accounts.
It can be downloaded for fr
- Q4. How to create profile on Microsoft Outlook?
- Ans.
To create a profile on Microsoft Outlook, follow these steps:
Open Outlook and click on File
Select Info and click on Add Account
Enter your email address and click on Connect
Enter your password and click on Connect
Outlook will automatically configure your account settings
Click on Finish to complete the process
- Q5. How to repair PST and how can you access mails in PST?
- Ans.
To repair PST, use the built-in scanpst.exe tool and to access mails in PST, use Microsoft Outlook.
To repair PST, locate and run the scanpst.exe tool which is usually found in the Microsoft Office folder.
Follow the prompts to select the PST file and initiate the repair process.
To access mails in PST, open Microsoft Outlook and select 'Open Outlook Data File' from the File menu.
Navigate to the location of the PST file a...
Interview Preparation Tips
Please ensure you have relevant knowledge on Ticketing Tools - Service Now / Remedy etc.
Please ensure you are aware of commands over CMD for tracing IP Address and HostName
Please ensure you know how to create users on AD - Active Directory.
Please ensure you take the communication TEST SVAR very seriously as the cut off is 60+ out of 100.
Selected
I applied via Walk-in and was interviewed before Aug 2023. There were 2 interview rounds.
Basic aptitude,mathematics
Women empowerment in organisation
Tech Mahindra Interview FAQs
The duration of Tech Mahindra Technical Support Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Tech Mahindra Interviews By Designations
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Interview Questions for Popular Designations
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Tech Mahindra Technical Support Associate Interview Process
based on 26 interviews
5 Interview rounds
- Resume Shortlist Round
- HR Round
- One-on-one Round
- Aptitude Test Round
- Personal Interview1 Round
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Tech Mahindra Technical Support Associate Reviews and Ratings
based on 423 reviews
Rating in categories
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