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Tech Mahindra Technical Support Associate Interview Questions, Process, and Tips
Top Tech Mahindra Technical Support Associate Interview Questions and Answers
- Q1. What is a difference between router and modem?
- Q2. What is the difference between hubs and switches?
- Q3. What is Mac address and can we change the Mac address.
Tech Mahindra Technical Support Associate Interview Experiences
39 interviews found
Anonymous
Selected
I applied via Walk-in and was interviewed in Apr 2023. There were 4 interview rounds.
(1 Question)
- Q1. Tell me about your self, and how are you fit for this role
(1 Question)
- Q1. It was a tech round where manager asked about the experience and some tech questions.
Have 5 parts to crack totally computerised
Interview Preparation Tips
Selected
I applied via Indeed and was interviewed in Apr 2023. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about yourself
(1 Question)
- Q1. Networking basic questions
Ritu Soni
I applied via Naukri.com and was interviewed in Sep 2022. There were 4 interview rounds.
(2 Questions)
- Q1. I had a telephonic interview with Mr. Sushant ,BR Placements.He asked me to talk about myself.He helped me to format my resume.
- Q2. He asked me to talk about my experience is various MNC Companies.What was the reason for leaving each Company?
(2 Questions)
- Q1. I had a Vertual interview (Video Call) with Mr. Keshav and Mr. Ashley.He asked me to introduce myself.
- Q2. He asked me What is a Billing Period, Billing Cycle, Prorated charges, Recurring Charges?
(1 Question)
- Q1. He took my mock Call.Mr. Ashley acted as a Customer of Verizon wireless Voice,a telecom provider.He said that he has received an inflated bill.How would I deal with an irate customer with a Smile.
Interview Preparation Tips
What people are saying about Tech Mahindra
Selected
I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.
(1 Question)
- Q1. It’s telephonic interview as normal question, introduce your self , why you choose this field , habits, how to handle customers , like that
- Ans. Your good intro, mention why you choose your passion, your skills , one two good habits , aggressive customer and normal customer how you treat them. Thats all
(1 Question)
- Q1. Basic knowledge computers, handling phone calls , busy schedules
Tech Mahindra interview questions for designations
Selected
I applied via Walk-in and was interviewed in Feb 2023. There were 4 interview rounds.
Provide topic and tell to say some points on it.
My topic is Merits and demerits of technology over the world.
(1 Question)
- Q1. Discussed on qualifications.
(1 Question)
- Q1. Usually as any other HR rounds.
Get interview-ready with Top Tech Mahindra Interview Questions
Selected
I applied via Walk-in and was interviewed in Aug 2022. There were 3 interview rounds.
English communication
Technical questions like aptitude reasoning
(2 Questions)
- Q1. Basic introduction
- Q2. Salary discussion
Interview Preparation Tips
Technical Support Associate Jobs at Tech Mahindra
(1 Question)
- Q1. Tell me about yourself
(1 Question)
- Q1. What you know about GIS?
- Ans.
GIS stands for Geographic Information System. It is a system designed to capture, store, manipulate, analyze, manage, and present spatial or geographic data.
GIS is used in various fields such as urban planning, environmental management, and disaster management.
It involves the use of maps, satellite imagery, and other geographical data to create visual representations of data.
GIS software includes ArcGIS, QGIS, and Goog...
Interview Preparation Tips
2) Prepare a good self introduction.
3) Good communication
4) Be confidence on what you say.
Skills evaluated in this interview
(2 Questions)
- Q1. What is ip address lan wan router
- Ans.
An IP address is a unique identifier assigned to devices on a network. LAN and WAN are types of networks, while a router connects them.
IP address is a numerical label assigned to each device on a network
LAN (Local Area Network) is a network of devices in a small area like a home or office
WAN (Wide Area Network) is a network that covers a large geographical area like the internet
A router is a device that connects multip...
- Q2. Switch gateway ip address
(1 Question)
- Q1. Gateway switches lan man wan
Interview Preparation Tips
Skills evaluated in this interview
I applied via Naukri.com and was interviewed in Sep 2021. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. About computer and network basic and sales skills. Demonstration and mock calls
- Q2. Explaining reason about anything should be logical, Relevent y u wanna join or leave or any question asked which are irrelevant but still you need to give logical answer. If jot rejected.
Interview Preparation Tips
Neha Rani
Selected
I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.
(3 Questions)
- Q1. There were technical questions on basic networking ,client round followed by HR round
- Q2. Different layers of OSI model and its working Application based Basic computer networks and protocols of networking One troubleshooting scenario
- Q3. Why should we hire you Strengths and weaknesses Communication skills
- Ans.
I should be hired because of my strong communication skills, technical expertise, and ability to handle customer issues effectively.
Strong communication skills: I have excellent verbal and written communication skills, which allow me to effectively communicate with customers and understand their issues.
Technical expertise: I have a strong technical background and extensive knowledge of troubleshooting software and hard...
Interview Preparation Tips
Mindfully positive
Confidence in character , faith in your own instincts....
And presentable in appearance is key to cracking any interview
Tech Mahindra Interview FAQs
The duration of Tech Mahindra Technical Support Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Tech Mahindra Interviews By Designations
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- Show more
Tech Mahindra Technical Support Associate Interview Process
based on 26 interviews
5 Interview rounds
- Resume Shortlist Round
- HR Round
- One-on-one Round
- Aptitude Test Round
- Personal Interview1 Round
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Tech Mahindra Technical Support Associate Reviews and Ratings
based on 423 reviews
Rating in categories
|
Software Engineer
26.4k
salaries
|  ₹2 L/yr - ₹9.2 L/yr |
|
Senior Software Engineer
21.4k
salaries
| ₹5.5 L/yr - ₹23 L/yr |
|
Technical Lead
11.7k
salaries
| ₹9.5 L/yr - ₹38 L/yr |
|
Associate Software Engineer
5.4k
salaries
| ₹1.8 L/yr - ₹6 L/yr |
|
Team Lead
5k
salaries
| ₹5.2 L/yr - ₹17 L/yr |
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