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based on 28.1k Reviews

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Teleperformance Technical Support Specialist Interview Questions and Answers

Updated 23 Mar 2024

Teleperformance Technical Support Specialist Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Fair and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Aptitude Test 

It was an online test with a set of rounds including typing speed, vocabulary test, and aptitude questions.

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Infosys portal and was interviewed in May 2024. There was 1 interview round.

Round 1 - No job security 

(2 Questions)

  • Q1. No job security
  • Q2. Worst work culture
  • Ans. 

    A toxic work culture characterized by lack of communication, micromanagement, and high turnover rates.

    • Lack of communication between team members and management

    • Micromanagement by supervisors leading to low morale

    • High turnover rates due to stress and burnout

    • Lack of diversity and inclusion in the workplace

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I would like to share my experience with Infosys BPM, particularly regarding the work-life balance, which I found to be quite poor. Despite having a positive interview experience, I would strongly advise against joining Infosys due to its lack of job security and disregard for employee well-being.

With over 6 years of experience working with international clients, I had previously been employed at Cognizant, where I worked on a Google project. I received a call from Infosys, passed their interview, and was asked to join immediately. Since Cognizant had a 90 days of notice period, I opted for a buyout, paid three months’ salary, and left on August 8, 2024, to join Infosys the next day, August 9, 2024. After undergoing 3 months of training, I was assigned to the night shift (9:00 PM to 6:15 AM), but due to health reasons, my doctor advised against working at night. I informed the Infosys management and HR about my situation, but they were unempathetic and instead asked me to resign. Despite my repeated attempts to explain my health concerns, they eventually succeeded in terminating my employment.

The effort I put into paying for the buyout and transitioning from Cognizant to Infosys was disregarded, and I was let go. Now, I find myself unemployed and seeking better opportunities.

I urge anyone considering joining Infosys to reconsider, as this company does not prioritize employee health or job security, and it could have a harmful impact on your career.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About past experience
Round 2 - Assignment 

English and customer support skill

Round 3 - One-on-one 

(1 Question)

  • Q1. Technical skills and past technical experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be original and confident about your experience
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Dec 2023. There were 11 interview rounds.

Round 1 - Interview  

(2 Questions)

  • Q1. Tel about ur self
  • Ans. 

    I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.

    • Over 5 years of experience in customer support roles

    • Skilled in handling customer inquiries and complaints

    • Proficient in using CRM systems and ticketing platforms

    • Excellent communication and problem-solving skills

    • Received multiple awards for outstanding customer service

  • Answered by AI
  • Q2. Tel aboutfamily
  • Ans. 

    Family is a group of people related by blood, marriage, or adoption who support and care for each other.

    • Family provides emotional support and love.

    • Family members share common values and traditions.

    • Family can include parents, siblings, grandparents, aunts, uncles, and cousins.

    • Family dynamics can vary greatly depending on cultural norms and individual relationships.

  • Answered by AI
Round 2 - Technical 

(10 Questions)

  • Q1. Why do you want to work at this company
  • Ans. Make the role great fit for me and I love customer support
  • Answered Anonymously
  • Q2. Why do you want this job
  • Ans. I saw the social media I have always loved how you have people in different departments interact users
  • Answered Anonymously
  • Q3. What are you greatest strength
  • Ans. Working hard work and where everything is new and consanlty growing
  • Answered Anonymously
  • Q4. Why should hiring you
  • Ans. This company famous for India greatest think
  • Answered Anonymously
  • Q5. What are you leaving current job
  • Q6. What is ur current salary
  • Q7. How do u like one
  • Q8. What intrested mean
  • Ans. 

    Interest means something that arouses curiosity or concern.

    • Interest can refer to a topic or subject that someone finds fascinating or engaging.

    • It can also refer to the feeling of wanting to know more about something.

    • In the context of customer support, interest can refer to a customer's concern or inquiry about a product or service.

    • Showing genuine interest in helping customers can improve customer satisfaction and loyal

  • Answered by AI
  • Q9. How explain company
  • Q10. What Experience
Round 3 - Technical 

(7 Questions)

  • Q1. What can you expect an interview with tcs
  • Ans. I think asked interview question soft skills communications experience strength weakness how handling challenging situations
  • Answered Anonymously
  • Q2. Behaviour interview questions
  • Q3. Tell me about time you faced a challenging situation at work how to handling
  • Q4. Different types of interview
  • Q5. Technical and behavioral
  • Q6. Hr interview questions
  • Ans. Hobbies experience family background weakness strength
  • Answered Anonymously
  • Q7. Asking skills u
  • Ans. Post graduate diploma in computer application s
  • Answered Anonymously
Round 4 - Coding Test 

I don't know this coding test because I have completed my studies b.com computers

Round 5 - Assignment 

I don't know because I have studied commerce

Round 6 - Group Discussion 

Group discussion is mean important

Round 7 - Coding Test 

I don't know coding test

Round 8 - HR 

(2 Questions)

  • Q1. Why Experience job
  • Q2. What Weakness u
  • Ans. Easy attracted people and trust everyone
  • Answered Anonymously
Round 9 - HR 

(3 Questions)

  • Q1. Skills experience
  • Q2. Strength asked u
  • Q3. Family also working hard
Round 10 - Assignment 

I don't know assignment

Round 11 - Coding Test 

No this answer because I have complete my graduation b.com

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Normal introduction
  • Q2. Career Objectives and experience
  • Ans. 

    My career objective is to utilize my experience in customer support to provide excellent service and contribute to the success of the company.

    • Experienced in handling customer inquiries and resolving issues efficiently

    • Strong communication skills to effectively interact with customers and team members

    • Goal-oriented mindset to achieve targets and exceed expectations

    • Seeking opportunities for professional growth and developm

  • Answered by AI
  • Q3. Qualifications and problem solving
  • Q4. Manager round and skill questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be very professional and confident for the interview
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

There was logical, Grammar

Round 2 - Technical 

(1 Question)

  • Q1. Knowing about the problem solving
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Interpersonal skills
Round 3 - Group Discussion 

Artificial intelligence

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

Grammar question fill in the blank

Round 2 - HR 

(1 Question)

  • Q1. Why you want to join
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - Technical 

(1 Question)

  • Q1. Networking questions
Round 4 - HR 

(1 Question)

  • Q1. Salary related and flexibility checking
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in May 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction where are you from, this is a wfh profile
Round 3 - One-on-one 

(1 Question)

  • Q1. Previous experience
Round 4 - Assignment 

Versant test, minimum score required was 4

Interview Preparation Tips

Interview preparation tips for other job seekers - Join the company at your own risk

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Technical Support Specialist interview?
Teleperformance interview process usually has 1 rounds. The most common rounds in the Teleperformance interview process are Aptitude Test.
How to prepare for Teleperformance Technical Support Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Communication Skills, Technical Support, Corporate Sales, Demonstration and E-commerce.

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Teleperformance Technical Support Specialist Salary
based on 43 salaries
₹1.2 L/yr - ₹5 L/yr
41% less than the average Technical Support Specialist Salary in India
View more details

Teleperformance Technical Support Specialist Reviews and Ratings

based on 7 reviews

1.8/5

Rating in categories

1.9

Skill development

2.2

Work-life balance

2.2

Salary

2.0

Job security

1.7

Company culture

1.7

Promotions

2.1

Work satisfaction

Explore 7 Reviews and Ratings
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