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Teleperformance Technical Support Specialist Interview Questions and Answers

Updated 23 Mar 2024

Teleperformance Technical Support Specialist Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Fair and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Aptitude Test 

It was an online test with a set of rounds including typing speed, vocabulary test, and aptitude questions.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Jan 2025.

Round 1 - Technical 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Techincal questions
Round 2 - Aptitude Test 

General knowlege and communication

Round 3 - HR 

(2 Questions)

  • Q1. Walk me through your resume
  • Q2. Why to choose this job
Round 4 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Technical question

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for interview and respect all kind of job. Let it be anytype of work,just do it. Keep working during pressure, keep preparing. And believe in your self. All the best.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About past experience
Round 2 - Assignment 

English and customer support skill

Round 3 - One-on-one 

(1 Question)

  • Q1. Technical skills and past technical experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be original and confident about your experience
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Sep 2024.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Introduction about your self
  • Q2. About knowledge based Questions and about BPO
  • Q3. Why did you liked this company
Round 2 - HR 

(2 Questions)

  • Q1. About Brief introduction
  • Q2. Why you choosed All digi tech

Interview Preparation Tips

Interview preparation tips for other job seekers - This is one of the based company for freshers who searching their job to grow their career
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - Group Discussion 

It was good I have learnt so many things in the process.

Round 2 - One-on-one 

(4 Questions)

  • Q1. Self introduction
  • Q2. Working experience
  • Q3. How much salary do you except
  • Q4. Previous company experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Passionate about work and never procrastinate work
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic communication test
Round 2 - One-on-one 

(1 Question)

  • Q1. About windows server, adds, dhcp, dns
Round 3 - Assignment 

Versant test for communication

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Campus Placement

Round 1 - Group Discussion 

They will give some topic and we have to discuss with the other candidates.

Round 2 - Assignment 

Easy assignment.. It was just around one hour...

Round 3 - Assignment 

It is also easy.. It was just around one hour. six sections like listening, speaking, free speech, email writing, listening comprehension..

Round 4 - One-on-one 

(2 Questions)

  • Q1. Tell me about ur self
  • Ans. 

    I am a dedicated and empathetic customer support associate with a passion for helping customers resolve their issues.

    • I have over 3 years of experience in customer service roles

    • I excel at problem-solving and communication

    • I am skilled in handling difficult customers and resolving conflicts

    • I am proficient in using CRM software and ticketing systems

  • Answered by AI
  • Q2. Why should hire you?
  • Ans. 

    I have a strong background in customer service and problem-solving skills, making me a valuable asset to your team.

    • I have X years of experience in customer support roles

    • I am highly skilled in resolving customer issues and providing excellent service

    • I am a quick learner and can adapt to new situations easily

    • I have received positive feedback from previous employers for my communication skills and professionalism

  • Answered by AI
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
No response

I applied via Indeed and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good company but as a fresher they will not pay u salary for 45 days as training period and if u fail to complete the test at end of day 45 then that's it ur out no salary just worst policy
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Basic computer knowledge
  • Q2. General hardware and software
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced Technical Support Associate with a passion for solving complex technical issues.

    • Over 5 years of experience in providing technical support to customers

    • Proficient in troubleshooting hardware and software issues

    • Excellent communication skills and ability to explain technical concepts to non-technical users

    • Certified in ITIL and CompTIA A+

    • Previous experience in managing a team of support tech

  • Answered by AI
  • Q2. Where do you stay
  • Ans. 

    I currently stay in a rented apartment in downtown area.

    • I stay in a rented apartment

    • Located in downtown area

    • Close to public transportation

    • Nearby grocery stores and restaurants

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Lucid interview
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Dec 2023. There were 11 interview rounds.

Round 1 - Interview  

(2 Questions)

  • Q1. Tel about ur self
  • Ans. 

    I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.

    • Over 5 years of experience in customer support roles

    • Skilled in handling customer inquiries and complaints

    • Proficient in using CRM systems and ticketing platforms

    • Excellent communication and problem-solving skills

    • Received multiple awards for outstanding customer service

  • Answered by AI
  • Q2. Tel aboutfamily
  • Ans. 

    Family is a group of people related by blood, marriage, or adoption who support and care for each other.

    • Family provides emotional support and love.

    • Family members share common values and traditions.

    • Family can include parents, siblings, grandparents, aunts, uncles, and cousins.

    • Family dynamics can vary greatly depending on cultural norms and individual relationships.

  • Answered by AI
Round 2 - Technical 

(10 Questions)

  • Q1. Why do you want to work at this company
  • Ans. Make the role great fit for me and I love customer support
  • Answered Anonymously
  • Q2. Why do you want this job
  • Ans. I saw the social media I have always loved how you have people in different departments interact users
  • Answered Anonymously
  • Q3. What are you greatest strength
  • Ans. Working hard work and where everything is new and consanlty growing
  • Answered Anonymously
  • Q4. Why should hiring you
  • Ans. This company famous for India greatest think
  • Answered Anonymously
  • Q5. What are you leaving current job
  • Q6. What is ur current salary
  • Q7. How do u like one
  • Q8. What intrested mean
  • Ans. 

    Interest means something that arouses curiosity or concern.

    • Interest can refer to a topic or subject that someone finds fascinating or engaging.

    • It can also refer to the feeling of wanting to know more about something.

    • In the context of customer support, interest can refer to a customer's concern or inquiry about a product or service.

    • Showing genuine interest in helping customers can improve customer satisfaction and loyal

  • Answered by AI
  • Q9. How explain company
  • Q10. What Experience
Round 3 - Technical 

(7 Questions)

  • Q1. What can you expect an interview with tcs
  • Ans. I think asked interview question soft skills communications experience strength weakness how handling challenging situations
  • Answered Anonymously
  • Q2. Behaviour interview questions
  • Q3. Tell me about time you faced a challenging situation at work how to handling
  • Q4. Different types of interview
  • Q5. Technical and behavioral
  • Q6. Hr interview questions
  • Ans. Hobbies experience family background weakness strength
  • Answered Anonymously
  • Q7. Asking skills u
  • Ans. Post graduate diploma in computer application s
  • Answered Anonymously
Round 4 - Coding Test 

I don't know this coding test because I have completed my studies b.com computers

Round 5 - Assignment 

I don't know because I have studied commerce

Round 6 - Group Discussion 

Group discussion is mean important

Round 7 - Coding Test 

I don't know coding test

Round 8 - HR 

(2 Questions)

  • Q1. Why Experience job
  • Q2. What Weakness u
  • Ans. Easy attracted people and trust everyone
  • Answered Anonymously
Round 9 - HR 

(3 Questions)

  • Q1. Skills experience
  • Q2. Strength asked u
  • Q3. Family also working hard
Round 10 - Assignment 

I don't know assignment

Round 11 - Coding Test 

No this answer because I have complete my graduation b.com

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Technical Support Specialist interview?
Teleperformance interview process usually has 1 rounds. The most common rounds in the Teleperformance interview process are Aptitude Test.
How to prepare for Teleperformance Technical Support Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Communication Skills, Technical Support, Corporate Sales, Demonstration and E-commerce.

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Teleperformance Technical Support Specialist Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Teleperformance Technical Support Specialist Salary
based on 46 salaries
₹2.5 L/yr - ₹5 L/yr
38% less than the average Technical Support Specialist Salary in India
View more details

Teleperformance Technical Support Specialist Reviews and Ratings

based on 10 reviews

1.7/5

Rating in categories

1.9

Skill development

1.9

Work-life balance

2.1

Salary

1.7

Job security

1.6

Company culture

1.7

Promotions

1.9

Work satisfaction

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