Firstsource Solutions Technical Support Executive Interview Questions and Answers

Amcat mobile app test
Basis question of English

Q1. All technical knowledge about printer computer and wifi
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Q1. Round with operational manager My self and some behavior question
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Q1. Introduce your self
Ans. 
I am a dedicated and experienced Technical Support Executive with a strong background in troubleshooting and customer service.
• Over 5 years of experience in providing technical support to customers

• Proficient in troubleshooting hardware and software issues

• Excellent communication skills and ability to explain technical concepts to non-technical users

• Strong problem-solving skills and ability to work under pressure

• Certified
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Q2. Long carrier gap
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Q1. Tel me about family
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I come from a close-knit family with parents, siblings, and extended relatives who support and care for each other.
• My parents have always been my biggest supporters and have taught me important values and life lessons.

• I have a close relationship with my siblings and we enjoy spending time together, whether it's going on family vacations or just hanging out at home.

• I also have a strong bond with my extended family membe...read more
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Q2. Tel about hobbies
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My hobbies include playing guitar, hiking, and reading.
• Playing guitar helps me relax and express myself creatively.

• Hiking allows me to explore nature and stay active.

• Reading helps me learn new things and escape into different worlds.
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Easy aptitude questions

Normal group discussion topics

Q1. Infosys about candidate
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Q2. About candidate and other some knowledge questions
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Q1. Communication round
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Q2. General knowledge about the work
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Q1. Where do you see yourself in 5 years?
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Q2. How happy when you work
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Q3. Talk any topics about covid
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Q1. How can you change your wife password
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Q2. What is wifi how do connect it
Ans. 
Wi-Fi is a wireless networking technology that allows devices to connect to the internet or communicate with each other wirelessly.
• Wi-Fi stands for Wireless Fidelity.

• It uses radio waves to transmit data between devices.

• To connect to Wi-Fi, you need a Wi-Fi enabled device (e.g., smartphone, laptop) and a Wi-Fi network.

• You can connect to a Wi-Fi network by selecting it from the available networks list on your device and ...read more
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Q1. What your favorites thing you love the most
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Q1. Tell me about yourself
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General verbal ability test

To check you communication skills.

Q1. To check you Technical knowledge about the required products
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Q1. To finalize your Selection there will be ops round one on one
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Q1. Brief introduction about urself and about your previous qualification and previous job details.
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They will give one paragraph type story we have to read it carefully and answer the given questions..No grammar mistakes and keep in mind about comma and polistop.answer should be apto the mark .

Q1. Typing speed must be more then 30 wpm .
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Q1. HR round will be the last round of interview and it is bit easy here only discuss about salary details and job details.
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