1 Firstsource Solutions Technical Support Executive Interview Questions & Answers | Complete Prep Guide 2025

Firstsource Solutions Technical Support Executive Interview Experiences

1 interview found

Technical Support Executive Interview Questions & Answers

Anonymous

posted on 19 Jun 2024

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - Aptitude Test

There was logical, Grammar

Round 2 - Technical

(1 Question)

Q1. Knowing about the problem solving

Add your answer

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Top trending discussions

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Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 21 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. Introduction.....?

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Q2. Privious job related questions?

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Q3. Typing

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....

Customer Service Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 23 Dec 2021

I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Tell me about yourself

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Q2. How did you spend yesterday/weekend?

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Interview Preparation Tips

Interview preparation tips for other job seekers - You must have good communication skills mainly english language . The interview is to assess whether a candidate can speak english without making any grammatical error.

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 29 Sep 2021

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire

4 Questions

Q1. Self introduction

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Q2. How much aware are you with yourself

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Q3. Key skills knowledge about your attitude towards customers

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Q4. How well spoken are you

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Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident about your experience and your knowledge for what you are known

Customer Service Executive Interview Questions & Answers

Wipro

Anonymous

posted on 15 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Why do you want us to hire you?

Ans. It is a renowned company. Working for you would give me the opportunity to build upon my experience and skills in communication & sales as part of what I know would be a really inspiring and rewarding environment, based upon what I’ve heard about your company.

Answered Anonymously

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Interview Preparation Tips

Topics to prepare for Wipro Customer Service Executive interview:

Google search

Interview preparation tips for other job seekers - If you want to impress your interviewer & get the job.

1. Share some fun facts & showcase your personality while introducing yourself.

2. Then focus on how you can help the company & how the company can help you in building your career.

3. Be negotiable” to demonstrate your flexibility in terms of salary.

4. Make sure the position aligns with your long-term goals.

All the best!

Customer Service Executive Interview Questions & Answers

Wipro

Anonymous

posted on 10 Apr 2022

I applied via Recruitment Consulltant and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR

(10 Questions)

Q1. What are your salary expectations?

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Q2. What is your family background?

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Q3. Share details of your previous job.

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Q4. Why should we hire you?

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Q5. Why are you looking for a change?

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Q6. Where do you see yourself in 5 years?

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Q7. What are your strengths and weaknesses?

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Q8. Tell me about yourself.

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Q9. Why do you think that you are fit for this job that you have applied for?

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Q10. Would you be able to keep speaking to our customers just like you speak to your friends for long hours without getting tired?

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Interview Preparation Tips

Topics to prepare for Wipro Customer Service Executive interview:

Personality Development
Communication Skills
Fluent English Speaking
Computer Basics

Interview preparation tips for other job seekers - After the 1st round of my interview, I had to wait for a long time before getting to know the outcome of my 1st round. It was almost the entire day that I sat at the reception skipping lunch just waiting for what`s next. 1st round was at 9am & I was responded with the next move at around 4pm,which kind of sounds like a long time but the thing to be noted is that not everybody held onto with me for their response...Rather we were just 3 members out of 8 who were patient enough to hold onto & we all 3 got selected at the end of the day.

So, my suggestion is that some good companies might check on your patience levels by making you wait for long hours at the interview itself but don`t run away saying that it`s taking too long.. Be cool & patient so that the popular saying "Patience Pays" would come to pass in your job hunt.

Customer Service Executive Interview Questions & Answers

Wipro

Anonymous

posted on 15 Dec 2020

Interview Questionnaire

1 Question

Q1. Reading credit card quires.

Add your answer

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 27 Nov 2021

I applied via Company Website and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. How to handel a angry cx ?

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Q2. What u expect from our company

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be fluent

Customer Care Executive Interview Questions & Answers

Cognizant

Aashray Srivastav

posted on 10 Apr 2022

I applied via Company Website and was interviewed before Apr 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Assignment

Round 3 - Aptitude Test

Round 4 - HR

(5 Questions)

Q1. Where do you see yourself in 5 years?

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Q2. Why should we hire you?

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Q3. What are your salary expectations?

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Q4. What are your strengths and weaknesses?

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Q5. Share details of your previous job.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This all experience i faced in interviews in many companies and good communication skills, thank you
.

Customer Service Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 10 Sep 2020

Interview Questionnaire

4 Questions

Q1. Tell me one bad things about company

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Q2. Which one thing u noticed about company's in ur entire experience

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Q3. What if company promoted you but not the salary ...will u continue or change the organisation

Ans.

I would consider various factors before making a decision, such as career growth opportunities, job satisfaction, and overall benefits.

Consider the potential for career growth within the company
Evaluate job satisfaction and overall benefits offered by the company
Assess the current job market and potential opportunities in other organizations
Negotiate with the company for a salary increase if necessary

Answered by AI

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Q4. Which quality make you to join our organization

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Interview Preparation Tips

Interview preparation tips for other job seekers - Just be calm ...talk only if required ... Do not say bad things about last organisation.. never hurry or try to smart with interviewer. Even u don't know answer be frank and positive rather then go wrong ... Always keep smile and don't shake ur body during interview ... no hand movement .. and I'm more imp thing to remember whenever ur interviewer asked u do u have any question so just replied with good smile and say how soon I can join .

Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions Technical Support Executive interview?

Firstsource Solutions interview process usually has 2 rounds. The most common rounds in the Firstsource Solutions interview process are Aptitude Test and Technical.

How to prepare for Firstsource Solutions Technical Support Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are International Voice Process, Technical Voice Process, Technical Support, Troubleshooting and Troubleshooting Skills.

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Interview experience

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Firstsource Solutions Technical Support Executive Salary

based on 17 salaries

₹1.2 L/yr - ₹4.2 L/yr

11% less than the average Technical Support Executive Salary in India

View more details

Firstsource Solutions Salaries in India

Senior Analyst 2.2k salaries	₹0 L/yr - ₹0 L/yr
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Associate 1k salaries	₹0 L/yr - ₹0 L/yr
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