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Firstsource Solutions

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3.6

based on 4.7k Reviews

Video summary

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Firstsource Solutions Technical Support Executive Interview Questions and Answers

Updated 19 Jun 2024

Firstsource Solutions Technical Support Executive Interview Experiences

1 interview found

Technical Support Executive Interview Questions & Answers

Anonymous

posted on 19 Jun 2024

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - Aptitude Test

There was logical, Grammar

Round 2 - Technical

(1 Question)

Q1. Knowing about the problem solving

Add your answer

Top trending discussions

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Career Growth

a quality analyst

Looking for at least 7 lakhs per annum

Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.

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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions

Anonymous

posted on 29 Apr 2021

Interview Questionnaire

1 Question

Q1. See the company is good but management is worst there so be prepared especially the Hrs will torture u daily do this do that else leave the job simple they dont care if u r in need of jib or not but their ...

Add your answer

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions

Anonymous

posted on 3 Jul 2021

I applied via Walk-in and was interviewed in Jun 2021. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Self introduction , JAW , versant , Manager round , client

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - easy , but versant little hard , excellent communication skills ,

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions

Anonymous

posted on 16 Sep 2021

I applied via Walk-in and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. At what position you want to see yourself in next 4 years

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident ,Fluent in English and should pass any negative comments during interview

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions

posted on 24 Dec 2021

I applied via Walk-in and was interviewed before Dec 2020. There were 5 interview rounds.

Interview Questionnaire

2 Questions

Q1. Why do want to join?

Add your answer

Q2. What makes you ideal for this role?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest, Any Show them that you gonna stay there in the organization for at least 6 months, Because there most of them who get selected will either abscond after 1 month or don't even join at all.

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions

Anonymous

posted on 24 Feb 2022

I applied via Company Website and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - HR

(1 Question)

Q1. Tell me about yourself.

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. Why should we hire u as u r not graduated also?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go to that company it's all waste of time 🙂

Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions

Anonymous

posted on 23 May 2022

I applied via Walk-in and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - HR

(1 Question)

Q1. Tell me about yourself?

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. Why do you want to work with us?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident with your CV. Whatever you have mentioned in your CV they will ask accordingly.

Customer Support Executive Interview Questions & Answers

Conneqt Business Solutions

Anonymous

posted on 12 Feb 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

I applied via Referral and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(3 Questions)

Q1. Did you worked with Conneqt previously

Add your answer

Q2. Tell me something about your last job

Add your answer

Q3. Are you comfortable with rotational shift timing

Add your answer

Round 3 - Group Discussion

We are not able to provide cab so are you comfortable with that

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident never speak lie with HR whatever you did just speak them clearly and never say "NO"

Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions

Anonymous

posted on 13 Oct 2020

I applied via Walk-in and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire

3 Questions

Q1. Introduce yourself??

Add your answer

Q2. Why should we hire you??

Add your answer

Q3. Why do u left your studies??

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - While giving interview you should have some confidence on your own. Interviewer find that spark on you, that how in difficult situations you can handle a problem... so carry that confidence with you and the introduction part make it as simple as possible like abt ur family, ur studies, ur hobbies and abt ur achievements..

Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions

Anonymous

posted on 17 Dec 2020

Interview Questionnaire

4 Questions

Q1. Choose your own topic and speak one minute regarding that

Add your answer

Q2. Self introduction and being perfectly known which are mentioned in resume

Add your answer

Q3. Speaking about current or trend topic

Add your answer

Q4. Questions related to Hyderabad and family

Add your answer

Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions Technical Support Executive interview?

Firstsource Solutions interview process usually has 2 rounds. The most common rounds in the Firstsource Solutions interview process are Aptitude Test and Technical.

How to prepare for Firstsource Solutions Technical Support Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are International Voice Process, Technical Voice Process, Technical Support, Troubleshooting and Troubleshooting Skills.

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Firstsource Solutions Technical Support Executive Salary

based on 19 salaries

₹1.2 L/yr - ₹4.2 L/yr

5% less than the average Technical Support Executive Salary in India

View more details

Firstsource Solutions Salaries in India

Senior Analyst 2.2k salaries	₹2 L/yr - ₹7.7 L/yr
Analyst 1.7k salaries	₹1.9 L/yr - ₹6 L/yr
Customer Service Associate 1.1k salaries	₹0.9 L/yr - ₹5 L/yr
Associate 1.1k salaries	₹1.5 L/yr - ₹5.2 L/yr
Senior Associate 982 salaries	₹1 L/yr - ₹7.7 L/yr