70+ Conneqt Business Solutions Customer Service Executive Interview Questions & Answers | Complete Prep Guide 2025

Conneqt Business Solutions Customer Service Executive Interview Experiences

30 interviews found

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 21 Feb 2025

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed in Jan 2025.

Round 1 - Aptitude Test

Q Connect enables employees to grasp the situation and engage appropriately with customers, providing accurate and precise resolutions to their inquiries.

Round 2 - Aptitude Test

Round 3 - Technical

(5 Questions)

Q1. Self introduction

Add your answer

Q2. About a picture they show us in either English or Hindi..

Add your answer

Q3. Language skills

Add your answer

Q4. Communication skills

Add your answer

Q5. Thinking capabilities

Add your answer

Round 4 - Assignment

Super set encompasses voice, knowledge about the product and process, and confidence.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in yourself; there should be no questions beyond those related to the product and the process.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 10 Jul 2024

Interview experience

Bad

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Personal Information

Add your answer

Q2. Experience Information

Add your answer

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 12 Jul 2024

Interview experience

Bad

Difficulty level

Process Duration

Result

I applied via Referral

Round 1 - HR

(2 Questions)

Q1. Tell me about you.

Add your answer

Q2. How to handle angry customer Empathy Sympathy extra extra

Ans.

Handle angry customers with empathy and sympathy to resolve issues effectively.

Listen actively to the customer's concerns without interrupting.
Acknowledge their feelings and apologize for any inconvenience caused.
Offer solutions or alternatives to address their issue.
Follow up with the customer to ensure their satisfaction with the resolution.
Maintain a calm and professional demeanor throughout the interaction.

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Conneqt business solutions is the worst company do not join this company guys otherwise you'll regret..

Customer Service Executive Interview Questions & Answers

Ujwala Gaikwad

posted on 6 Dec 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.

View all Resume tips

Round 2 - HR

(4 Questions)

Q1. Tell about ur self

Add your answer

Q2. Why choose company

Add your answer

Q3. Salary expectation

Add your answer

Q4. Why left previous company

Add your answer

Round 3 - Group Discussion

Why left previous company

Interview Preparation Tips

Interview preparation tips for other job seekers - Go and face interview

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 18 Sep 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all Resume tips

Round 2 - One-on-one

(3 Questions)

Q1. What is Bpo? What type it is?

Ans.

BPO stands for Business Process Outsourcing. It is a type of outsourcing where a company contracts another company to perform specific business processes.

BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.
It is commonly used by companies to reduce costs, improve efficiency, and focus on core business funct...

Answered by AI

Add your answer

Q2. Why you have chosen this organization?

Add your answer

Q3. What will he your time period to work

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be confident and first of all punctual there

Customer Service Executive Interview Questions & Answers

Lande Dipali Navnath

posted on 4 Dec 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.

View all Resume tips

Round 2 - Technical

(9 Questions)

Q1. Medical pharmacy konoldge

Add your answer

Q2. Communication skill

Add your answer

Q3. Email knowledge

Add your answer

Q4. English communication skill

Add your answer

Q5. Email chat process knowledge

Add your answer

Q6. Lab report knowledge

Add your answer

Q7. English communication skill

Add your answer

Q8. Customer service knowledge

Add your answer

Q9. Email knowledge

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Medical pharmacy konoldge

Add your answer

Round 4 - One-on-one

(1 Question)

Q1. Medical pharmacy knowledge

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good organisation

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 12 Jan 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Group Discussion

You can select any topic on your own and speak for at least 1 min, by judging your speaking fluency they will allocate you to the process you will be fit for.

Round 3 - HR

(2 Questions)

Q1. Tell me about yourself is the most common question asked there.

Add your answer

Q2. Why do you want to work here?

Add your answer

Interview Preparation Tips

Topics to prepare for Conneqt Business Solutions Customer Service Executive interview:

Communication Skills

Interview preparation tips for other job seekers - 3 out of 5 people get easily selected here, just make them ensure you will work there for a good period, and rest even if you don't have skills they will hire you, and you will automatically learn about the process. So stay calm and answer the questions asked, they will ask you basic questions only so no need to worry about.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 17 Apr 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Result

Selected

I applied via Company Website and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Self Experience Why want to come chat process

Add your answer

Q2. Salary Offer letter

Add your answer

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 22 Jun 2022

I applied via Recruitment Consulltant

Round 1 - HR

(3 Questions)

Q1. Asking about yourself

Add your answer

Q2. About your past experience

Add your answer

Q3. Salary expectation / future study

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Asking about yourself and checking your confidence level how you have any knowledge about the the customer service executive how to solve the queries of the customer on the live call and asking your salary experience/the your previous job experiences

Customer Service Executive Interview Questions & Answers

Md Sarfaraz

posted on 9 Apr 2022

I applied via Walk-in and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - HR

(4 Questions)

Q1. What are your salary expectations?

Add your answer

Q2. What is your family background?

Add your answer

Q3. Share details of your previous job.

Add your answer

Q4. Tell me about yourself.

Add your answer

Round 2 - Aptitude Test

Good

Round 3 - HR

(4 Questions)

Q1. What are your salary expectations?

Add your answer

Q2. Share details of your previous job.

Add your answer

Q3. Why should we hire you?

Add your answer

Q4. What are your strengths and weaknesses?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you're a fresher don't need to hesitate they will simply ask u to say about a topic and why u want to join bpo sector

Top trending discussions

View All

Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

Got a question about Conneqt Business Solutions?

Ask anonymously on communities.

Conneqt Business Solutions Interview FAQs

How many rounds are there in Conneqt Business Solutions Customer Service Executive interview?

Conneqt Business Solutions interview process usually has 2-3 rounds. The most common rounds in the Conneqt Business Solutions interview process are HR, Resume Shortlist and One-on-one Round.

How to prepare for Conneqt Business Solutions Customer Service Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Conneqt Business Solutions. The most common topics and skills that interviewers at Conneqt Business Solutions expect are Customer Service, bpo, call center, voice process and Telecalling.

What are the top questions asked in Conneqt Business Solutions Customer Service Executive interview?

Some of the top questions asked at the Conneqt Business Solutions Customer Service Executive interview -

how to handle angry customer Empathy Sympathy extra ex...read more
What is Bpo? What type it ...read more
What is BPO means....read more

How long is the Conneqt Business Solutions Customer Service Executive interview process?

The duration of Conneqt Business Solutions Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Conneqt Business Solutions Interviews By Designations

Interview Questions for Popular Designations

Conneqt Business Solutions Customer Service Executive Interview Process

based on 25 interviews

2 Interview rounds

HR Round - 1
HR Round - 2

Teleperformance Customer Service Executive Interview Questions

3.9

• 153 Interviews

iEnergizer Customer Service Executive Interview Questions

4.6

• 75 Interviews

Concentrix Corporation Customer Service Executive Interview Questions

3.8

• 69 Interviews

Sutherland Global Services Customer Service Executive Interview Questions

3.6

• 25 Interviews

Genpact Customer Service Executive Interview Questions

3.8

• 15 Interviews

IntouchCX Customer Service Executive Interview Questions

2.9

• 13 Interviews

Foundever Customer Service Executive Interview Questions

3.6

• 13 Interviews

HCLTech Customer Service Executive Interview Questions

3.5

• 11 Interviews

TCS Customer Service Executive Interview Questions

3.7

• 10 Interviews

Alorica Customer Service Executive Interview Questions

3.1

• 8 Interviews

View all

SIVET College, Chennai Placement Questions

1 Interview

View all

Conneqt Business Solutions Customer Service Executive Salary

based on 1.6k salaries

₹1 L/yr - ₹4.5 L/yr

23% less than the average Customer Service Executive Salary in India

View more details

Conneqt Business Solutions Salaries in India

Customer Care Executive 3.6k salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 1.6k salaries	₹0 L/yr - ₹0 L/yr
Team Lead 1.2k salaries	₹0 L/yr - ₹0 L/yr
Senior Customer Service Executive 903 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Associate 746 salaries	₹0 L/yr - ₹0 L/yr