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Conneqt Business Solutions Customer Service Executive Interview Questions and Answers
Conneqt Business Solutions Customer Service Executive Interview Experiences
29 interviews found
Anonymous
Selected
I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.
(2 Questions)
- Q1. Personal Information
- Q2. Experience Information
I applied via Referral
(2 Questions)
- Q1. Tell me about you.
- Q2. How to handle angry customer Empathy Sympathy extra extra
- Ans.
Handle angry customers with empathy and sympathy to resolve issues effectively.
Listen actively to the customer's concerns without interrupting.
Acknowledge their feelings and apologize for any inconvenience caused.
Offer solutions or alternatives to address their issue.
Follow up with the customer to ensure their satisfaction with the resolution.
Maintain a calm and professional demeanor throughout the interaction.
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.
(4 Questions)
- Q1. Tell about ur self
- Q2. Why choose company
- Q3. Salary expectation
- Q4. Why left previous company
Why left previous company
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.
(3 Questions)
- Q1. What is Bpo? What type it is?
- Ans.
BPO stands for Business Process Outsourcing. It is a type of outsourcing where a company contracts another company to perform specific business processes.
BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.
It is commonly used by companies to reduce costs, improve efficiency, and focus on core business funct...
- Q2. Why you have chosen this organization?
- Q3. What will he your time period to work
Interview Preparation Tips
Conneqt Business Solutions interview questions for designations
Selected
I applied via Walk-in and was interviewed before Dec 2022. There were 3 interview rounds.
(9 Questions)
- Q1. Medical pharmacy konoldge
- Q2. Communication skill
- Q3. Email knowledge
- Q4. English communication skill
- Q5. Email chat process knowledge
- Q6. Lab report knowledge
- Q7. English communication skill
- Q8. Customer service knowledge
- Q9. Email knowledge
(1 Question)
- Q1. Medical pharmacy konoldge
(1 Question)
- Q1. Medical pharmacy knowledge
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.
You can select any topic on your own and speak for at least 1 min, by judging your speaking fluency they will allocate you to the process you will be fit for.
(2 Questions)
- Q1. Tell me about yourself is the most common question asked there.
- Q2. Why do you want to work here?
Interview Preparation Tips
- Communication Skills
Selected
I applied via Company Website and was interviewed in Oct 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Self Experience Why want to come chat process
- Q2. Salary Offer letter
I applied via Recruitment Consulltant
(3 Questions)
- Q1. Asking about yourself
- Q2. About your past experience
- Q3. Salary expectation / future study
Interview Preparation Tips
Md Sarfaraz
I applied via Walk-in and was interviewed in Mar 2022. There were 3 interview rounds.
(4 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Tell me about yourself.
Good
(4 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
- Q3. Why should we hire you?
- Q4. What are your strengths and weaknesses?
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Mar 2023. There was 1 interview round.
(1 Question)
- Q1. Detail a bit about yourself
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Conneqt Business Solutions Interview FAQs
The duration of Conneqt Business Solutions Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Conneqt Business Solutions Interviews By Designations
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Conneqt Business Solutions Customer Service Executive Interview Process
based on 3 interviews in last 1 year
1 Interview rounds
- HR Round
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Conneqt Business Solutions Customer Service Executive Reviews and Ratings
based on 522 reviews
Rating in categories
|
Customer Care Executive
3.6k
salaries
|  ₹0.4 L/yr - ₹5.1 L/yr |
|
Customer Service Executive
1.6k
salaries
| ₹1 L/yr - ₹4.6 L/yr |
|
Team Lead
1.2k
salaries
| ₹1.2 L/yr - ₹6.5 L/yr |
|
Senior Customer Service Executive
927
salaries
| ₹1 L/yr - ₹4.6 L/yr |
|
Customer Service Associate
741
salaries
| ₹1 L/yr - ₹4.5 L/yr |
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