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Conneqt Business Solutions Senior Customer Service Executive Interview Questions and Answers

Updated 8 Jan 2025

Conneqt Business Solutions Senior Customer Service Executive Interview Experiences

8 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for Conneqt Business Solutions Senior Customer Service Executive interview:
  • Communication Skills
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why you want to work with bpo ?
  • Ans. 

    I am passionate about providing excellent customer service and enjoy the fast-paced environment of a BPO.

    • I thrive in a dynamic and challenging work environment

    • I have a strong background in customer service and enjoy helping customers

    • I appreciate the opportunity to work with a diverse range of clients and industries

  • Answered by AI
  • Q2. How will you manage your travel?
  • Ans. 

    I will manage my travel efficiently by planning ahead, utilizing technology, and staying organized.

    • I will create a detailed itinerary with all travel arrangements including flights, accommodations, and transportation.

    • I will use travel apps and websites to book tickets, check-in online, and receive real-time updates on my journey.

    • I will pack strategically, making a list of essentials and ensuring I have all necessary do...

  • Answered by AI

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Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Why do you want to join

Interview Preparation Tips

Interview preparation tips for other job seekers - They not increase your salary with time but want work with 100 percent accuracy ,too much work load for ₹10500 inr , and for promotion too much favouritism

I applied via Referral and was interviewed in Sep 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about yourself
  • Q2. How was your yesterday
  • Ans. Why do you want to change job
  • Answered Anonymously
  • Q3. Where do you see yourself after 5 years

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepare question genuinely do not do ratification...

Conneqt Business Solutions interview questions for designations

 Customer Service Executive

 (29)

 Customer Service

 (1)

 Senior Customer Executive

 (1)

 Customer Service Associate

 (15)

 Customer Service and Operations Executive

 (1)

 Non Voice Customer Service Executive

 (1)

 Customer Executive

 (4)

 Customer Care Executive

 (57)

Interview Questionnaire 

2 Questions

  • Q1. Self introduction
  • Q2. Self intro with confident fluent language

Interview Questionnaire 

2 Questions

  • Q1. Tell something about yourself . Like qualities etc.
  • Q2. Where do you see yourself under us if you are hired?

I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

20 questions given and 1 marks for negative

Interview Preparation Tips

Topics to prepare for Conneqt Business Solutions Senior Customer Service Executive interview:
  • Social Networking
  • Time Study
  • Bpo Operations
  • Languages
  • Communication Skills
  • Customer Experience Management
Interview preparation tips for other job seekers - Its excellent and great feedback approx me

I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction,job experience
Round 2 - Group Discussion 

About Hyderabad city

Round 3 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - What ever we do should do it with a confident

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic things about your previous work experience
  • Q2. Payments domestic international kyc
Round 2 - One-on-one 

(1 Question)

  • Q1. Previous work experience
  • Ans. 

    I have over 5 years of experience in customer service roles, including handling escalated customer issues and managing a team.

    • Managed a team of customer service representatives to ensure high levels of customer satisfaction

    • Handled escalated customer issues and resolved them in a timely and efficient manner

    • Implemented new customer service strategies to improve overall customer experience

    • Utilized CRM software to track cu...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Hr asking about your self Introduction
  • Q2. Written test for grammatical knowledge.

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep Calm and everything will go fine

Conneqt Business Solutions Interview FAQs

How many rounds are there in Conneqt Business Solutions Senior Customer Service Executive interview?
Conneqt Business Solutions interview process usually has 1-2 rounds. The most common rounds in the Conneqt Business Solutions interview process are HR, One-on-one Round and Group Discussion.

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Conneqt Business Solutions Senior Customer Service Executive Interview Process

based on 8 interviews

1 Interview rounds

  • HR Round
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Conneqt Business Solutions Senior Customer Service Executive Salary
based on 921 salaries
₹1 L/yr - ₹4.5 L/yr
31% less than the average Senior Customer Service Executive Salary in India
View more details

Conneqt Business Solutions Senior Customer Service Executive Reviews and Ratings

based on 285 reviews

3.7/5

Rating in categories

3.6

Skill development

3.5

Work-life balance

3.2

Salary

3.6

Job security

3.5

Company culture

3.0

Promotions

3.4

Work satisfaction

Explore 285 Reviews and Ratings
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