Conneqt Business Solutions Senior Customer Service Executive Interview Questions and Answers

Experienced customer service professional with a strong track record of resolving issues and exceeding customer expectations.

• Over 5 years of experience in customer service roles

• Skilled in handling customer inquiries, complaints, and escalations

• Proven ability to meet and exceed customer satisfaction goals

• Strong communication and problem-solving skills

• Previous experience in training and mentoring junior customer service

I am passionate about providing excellent customer service and enjoy the fast-paced environment of a BPO.

• I thrive in a dynamic and challenging work environment

• I have a strong background in customer service and enjoy helping customers

• I appreciate the opportunity to work with a diverse range of clients and industries

I will manage my travel efficiently by planning ahead, utilizing technology, and staying organized.

• I will create a detailed itinerary with all travel arrangements including flights, accommodations, and transportation.

• I will use travel apps and websites to book tickets, check-in online, and receive real-time updates on my journey.

• I will pack strategically, making a list of essentials and ensuring I have all necessary do...read more