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I attended XYZ College where I studied Business Administration and graduated with honors.
Studied Business Administration
Graduated with honors
Participated in various extracurricular activities
I come from a close-knit family of five, including my parents, older sister, and younger brother.
My parents have always been supportive of my career choices and have instilled in me the values of hard work and perseverance.
My older sister is a successful lawyer who I look up to for guidance and advice.
My younger brother is currently studying engineering and we share a close bond despite the age gap.
I applied via Referral and was interviewed in Dec 2023. There were 3 interview rounds.
Firstsource Solutions interview questions for designations
I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.
I applied via Walk-in and was interviewed before Nov 2021. There were 4 interview rounds.
I applied via Walk-in and was interviewed before Jul 2021. There were 2 interview rounds.
I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.
Amcat examination
Speed test
I applied via Naukri.com and was interviewed before Jan 2020. There were 3 interview rounds.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Listen actively to customers and address their concerns promptly
Provide personalized and empathetic service
Offer multiple channels for customer support (e.g. phone, email, chat)
Train employees to handle difficult situations and provide solutions
Collect feedback and use it to improve service
Create a customer-centric
I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.
based on 8 interviews
1 Interview rounds
based on 180 reviews
Rating in categories
Senior Analyst
2.1k
salaries
| ₹2 L/yr - ₹7.7 L/yr |
Analyst
1.7k
salaries
| ₹1.9 L/yr - ₹6 L/yr |
Customer Service Associate
1.2k
salaries
| ₹0.8 L/yr - ₹6 L/yr |
Associate
1k
salaries
| ₹1.5 L/yr - ₹5.2 L/yr |
Senior Associate
1k
salaries
| ₹1 L/yr - ₹7.7 L/yr |
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