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Firstsource Solutions Associate Interview Questions and Answers

Updated 16 Dec 2024

Firstsource Solutions Associate Interview Experiences

7 interviews found

Associate Interview Questions & Answers

user image Justine Yuvan

posted on 16 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your collage
  • Ans. 

    I attended XYZ College where I studied Business Administration and graduated with honors.

    • Studied Business Administration

    • Graduated with honors

    • Participated in various extracurricular activities

  • Answered by AI
  • Q2. Tell me avout your family
  • Ans. 

    I come from a close-knit family of five, including my parents, older sister, and younger brother.

    • My parents have always been supportive of my career choices and have instilled in me the values of hard work and perseverance.

    • My older sister is a successful lawyer who I look up to for guidance and advice.

    • My younger brother is currently studying engineering and we share a close bond despite the age gap.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - they will ask you some basic questions to check your communication level and fluency level then assessment thats the big deal to clear dont worry that also easy if you have average communication then manager round basically quite easy

Associate Interview Questions & Answers

user image Sathyaprakash Devendran

posted on 9 Jan 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Explain about yourself !
  • Q2. Why did you choose this company?
  • Q3. Questions based on your resume.
  • Q4. Is it ok to work in flexible shifts and work from office.
Round 2 - Typing Test 

(1 Question)

  • Q1. Be good at typing mistake
Round 3 - Basic computer knowledge  

(1 Question)

  • Q1. Basic computer skills is required.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared at minimum level in English communication skills.

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Q5. What's IP address and why is it required?

Associate Interview Questions & Answers

user image Anonymous

posted on 1 Apr 2024

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Can you work on weekends

Interview Preparation Tips

Interview preparation tips for other job seekers - Not so good

Associate Interview Questions & Answers

user image Anonymous

posted on 24 Jun 2022

Round 1 - HR 

(1 Question)

  • Q1. Will you be able to work for flexible hours
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What are goals why did you choose FirstSource

Interview Preparation Tips

Interview preparation tips for other job seekers - Be brave and fluent English answer whatever you know and accurate

Firstsource Solutions interview questions for designations

 Senior Associate

 (17)

 Process Associate

 (5)

 BPO Associate

 (2)

 Sales Associate

 (1)

 Claims Associate

 (1)

 Customer Service Associate

 (24)

 Customer Support Associate

 (10)

 Senior Process Associate

 (3)

Associate Interview Questions & Answers

user image Anonymous

posted on 11 Jul 2021

I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your self ?
  • Q2.  Good morning sir/madam, First of all, thank you giving me this opportunity to introduce my self. My name is M. Nagaraja Naik. Iam basically from Andhrapradesh but currently staying in Bangalore. I ...

Interview Preparation Tips

Interview preparation tips for other job seekers - Do your Homework.....

Associate Interview Questions & Answers

user image Roshan Siwa

posted on 2 Nov 2022

I applied via Walk-in and was interviewed before Nov 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction round - Self Introduction
Round 3 - One-on-one 

(1 Question)

  • Q1. The interviewer will check your confidence and the Mother tongue influence for freshers and for experienced ones you have to speak about your job role in your previous company.
Round 4 - Technical 

(1 Question)

  • Q1. Typing Test - 20wpm and 90% accuracy

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, avoid fillers, be honest and punctual.

Associate Jobs at Firstsource Solutions

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Associate Interview Questions & Answers

user image Anonymous

posted on 11 Jul 2022

I applied via Walk-in and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Previously what I don't in my work related everything they asked

Interview Preparation Tips

Topics to prepare for Firstsource Solutions Associate interview:
  • Present technology
Interview preparation tips for other job seekers - About my work and salery discussion and previous company and everything they asked

Interview questions from similar companies

I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Amcat examination

Round 2 - Aptitude Test 

Speed test

Round 3 - One-on-one 

(2 Questions)

  • Q1. Operations round conducted
  • Q2. General questions asked

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a good company to work with.

I applied via Naukri.com and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Tell me something about your self.
  • Q2. What are your plans for next 5 years?
  • Q3. How long do you stick with job?
  • Q4. What will you do if you failed in job task?
  • Q5. What are strength and weakness?
  • Q6. What is customers service and how it can be improved?
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Listen actively to customers and address their concerns promptly

    • Provide personalized and empathetic service

    • Offer multiple channels for customer support (e.g. phone, email, chat)

    • Train employees to handle difficult situations and provide solutions

    • Collect feedback and use it to improve service

    • Create a customer-centric

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You need think calm and answer patiently.

I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. U have the night shifts also do you accept it
  • Ans. I confidently answered yes I ready to accept any shift
  • Answered Anonymously
  • Q2. What are your expectations from concentrix
  • Ans. I answered nothing this is my first job first priority to learn somthing from this job and whatever will be the pay I totally accept it because I came here to learn something
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - So be confident don't get fear and pass the interview

Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions Associate interview?
Firstsource Solutions interview process usually has 2-3 rounds. The most common rounds in the Firstsource Solutions interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Firstsource Solutions Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are csa, Claims Adjudication, Communication Skills, Customer Service and US Mortgage.
What are the top questions asked in Firstsource Solutions Associate interview?

Some of the top questions asked at the Firstsource Solutions Associate interview -

  1. Previously what I don't in my work related everything they as...read more
  2. Typing Test - 20wpm and 90% accur...read more
  3. Basic computer skills is requir...read more

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Firstsource Solutions Associate Interview Process

based on 8 interviews

1 Interview rounds

  • HR Round
View more

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Firstsource Solutions Associate Salary
based on 1k salaries
₹1.4 L/yr - ₹5.2 L/yr
63% less than the average Associate Salary in India
View more details

Firstsource Solutions Associate Reviews and Ratings

based on 180 reviews

3.7/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

3.3

Salary

3.3

Job security

3.4

Company culture

3.0

Promotions

3.4

Work satisfaction

Explore 180 Reviews and Ratings
Associate

Hyderabad / Secunderabad

0-1 Yrs

Not Disclosed

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