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Firstsource Solutions Associate Interview Questions and Answers
Firstsource Solutions Associate Interview Experiences
7 interviews found
Justine Yuvan
Selected
(2 Questions)
- Q1. Tell me about your collage
- Ans.
I attended XYZ College where I studied Business Administration and graduated with honors.
Studied Business Administration
Graduated with honors
Participated in various extracurricular activities
- Q2. Tell me avout your family
- Ans.
I come from a close-knit family of five, including my parents, older sister, and younger brother.
My parents have always been supportive of my career choices and have instilled in me the values of hard work and perseverance.
My older sister is a successful lawyer who I look up to for guidance and advice.
My younger brother is currently studying engineering and we share a close bond despite the age gap.
Interview Preparation Tips
Sathyaprakash Devendran
Selected
I applied via Referral and was interviewed in Dec 2023. There were 3 interview rounds.
(4 Questions)
- Q1. Explain about yourself !
- Q2. Why did you choose this company?
- Q3. Questions based on your resume.
- Q4. Is it ok to work in flexible shifts and work from office.
(1 Question)
- Q1. Be good at typing mistake
(1 Question)
- Q1. Basic computer skills is required.
Interview Preparation Tips
(1 Question)
- Q1. Can you work on weekends
Interview Preparation Tips
(1 Question)
- Q1. Will you be able to work for flexible hours
(2 Questions)
- Q1. Tell me about yourself
- Q2. What are goals why did you choose FirstSource
Interview Preparation Tips
Firstsource Solutions interview questions for designations
I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tell me about your self ?
- Q2. Good morning sir/madam, First of all, thank you giving me this opportunity to introduce my self. My name is M. Nagaraja Naik. Iam basically from Andhrapradesh but currently staying in Bangalore. I ...
Interview Preparation Tips
I applied via Walk-in and was interviewed before Nov 2021. There were 4 interview rounds.
(1 Question)
- Q1. Introduction round - Self Introduction
(1 Question)
- Q1. The interviewer will check your confidence and the Mother tongue influence for freshers and for experienced ones you have to speak about your job role in your previous company.
(1 Question)
- Q1. Typing Test - 20wpm and 90% accuracy
Interview Preparation Tips
Associate Jobs at Firstsource Solutions
I applied via Walk-in and was interviewed before Jul 2021. There were 2 interview rounds.
(1 Question)
- Q1. Previously what I don't in my work related everything they asked
Interview Preparation Tips
- Present technology
Interview questions from similar companies
I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.
Amcat examination
Speed test
(2 Questions)
- Q1. Operations round conducted
- Q2. General questions asked
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jan 2020. There were 3 interview rounds.
Interview Questionnaire
6 Questions
- Q1. Tell me something about your self.
- Q2. What are your plans for next 5 years?
- Q3. How long do you stick with job?
- Q4. What will you do if you failed in job task?
- Q5. What are strength and weakness?
- Q6. What is customers service and how it can be improved?
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Listen actively to customers and address their concerns promptly
Provide personalized and empathetic service
Offer multiple channels for customer support (e.g. phone, email, chat)
Train employees to handle difficult situations and provide solutions
Collect feedback and use it to improve service
Create a customer-centric
Interview Preparation Tips
I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. U have the night shifts also do you accept it
- Ans. I confidently answered yes I ready to accept any shift
- Q2. What are your expectations from concentrix
- Ans. I answered nothing this is my first job first priority to learn somthing from this job and whatever will be the pay I totally accept it because I came here to learn something
Interview Preparation Tips
Firstsource Solutions Interview FAQs
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Firstsource Solutions Interviews By Designations
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Firstsource Solutions Associate Interview Process
based on 8 interviews
1 Interview rounds
- HR Round
Associate Interview Questions from Similar Companies
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Firstsource Solutions Associate Reviews and Ratings
based on 180 reviews
Rating in categories
|
Senior Analyst
2.1k
salaries
|  ₹2 L/yr - ₹7.7 L/yr |
|
Analyst
1.7k
salaries
| ₹1.9 L/yr - ₹6 L/yr |
|
Customer Service Associate
1.2k
salaries
| ₹0.8 L/yr - ₹6 L/yr |
|
Associate
1k
salaries
| ₹1.5 L/yr - ₹5.2 L/yr |
|
Senior Associate
1k
salaries
| ₹1 L/yr - ₹7.7 L/yr |
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