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First Source Senior CSA Interview Questions and Answers
Updated
5 Nov 2024
8 interviews found
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Popular
Abdur Rehman Shaikh
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Tell me about your self Add Answer
- Q2. Why do you want to work in BPO? Add Answer
2
One-on-one Round (2 Questions)
- Q1. Tell me about your self Add Answer
- Q2. What is customer service for you? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Memories several topics like Global warming, Social media, Women empowerment, your favourite sport etc. they will ask you to speak for a while.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Feb 2024.
4 Interview Rounds
1
HR Round (1 Question)
- Q1. They will ask general questions like tell me about yourself, and they will ask us that what do we know about the company and the position we applying for... Add Answer
2
Aptitude Test Round
Svar Test for English Fluency
3
Chat Round Round (1 Question)
- Q1. This test is based on what position you're applying for so in my case I was applying for Chat support so they held a virtual round of interview in which I have ...read more Add Answer
4
Technical Round (1 Question)
- Q1. In here I have to showcase my skills and my past experience whether it is related or not and after that the Senior manager will ask again for Yourself and you j...read more Add Answer
Interview Preparation Tips
Topics to prepare for First Source Senior CSA interview:
- Svar Test
- Communication Skills
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Dec 2023.
3 Interview Rounds
1
Aptitude Test Round
Communication over the language ?
2
Technical Round (1 Question)
- Q1. Chat Assignment with the help of scenario ? View Answers (1)
3
HR Round (1 Question)
- Q1. Basic Discussion on Salary? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and comfortable. Speak clearly and say truth.
What people are saying about First Source
View All
a quality analyst
5d
Am I getting paid less
I joined the company on Jan’23 as an associate with 3.8 LPA. Later I got promoted as QA on sept’23 and After 1 year I got it in papers on sept’24. Now my pay is 4.5 LPA and my fellow colleagues who joined from different companies are getting 9-14 LPA. What should I do?
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Kavya. C
Interview experience
Excellent
Difficulty level
Easy
Duration
-
Result
Selected
I applied via Referral and was interviewed before Nov 2023.
3 Interview Rounds
1
HR Round (2 Questions)
- Q1. Introduced about yourself Add Answer
- Q2. What is your salary expection View Answers (1)
2
Assessment Round (1 Question)
- Q1. Random stories where question will be asked based on the story after some allinged minutes Add Answer
3
Manger round Round (2 Questions)
- Q1. Why do you want to work in BPO View Answers (1)
- Q2. Why did you resign the previous work View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - It's really friendly interview which was virtual for me and all this 3 rounds were conducted in 2 days
HR will help you throughout your all rounds of interview
HR will help you throughout your all rounds of interview
First Source interview questions for designations
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. Go through your resume View Answers (1)
- Q2. Tell me about your schooling View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Nice atmosphere to work, You can have fun all around
Interview experience
Excellent
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected
I applied via Company Website and was interviewed before Aug 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (1 Question)
- Q1. Asking for easy question Add Answer
3
Aptitude Test Round
Mathematics test and general knowledge
4
Technical Round (4 Questions)
- Q1. Discuss for the project Add Answer
- Q2. Verification for the process Add Answer
- Q3. Duplication for the process View Answers (1)
- Q4. Finally pricing the claim Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Nice work location and flexible shift timing
I applied via Recruitment Consulltant and was interviewed before Jul 2021.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Aptitude Test Round
Logical reasoning, time and Speed
3
Technical Round (1 Question)
- Q1. Operational round with manager Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good enivornment, supportive staff members.
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (1 Question)
- Q1. Communication skills test Add Answer
3
Aptitude Test Round
Logical, grammar, calculation
I applied via Walk-in and was interviewed before May 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Assignment Round
Was a online test
Interview Preparation Tips
Topics to prepare for iEnergizer Senior CSA interview:
Before they ask for ur documents they talk to you 1st ur impressions matters more than anything else
- Company preview
Before they ask for ur documents they talk to you 1st ur impressions matters more than anything else
First Source Interview FAQs
How many rounds are there in First Source Senior CSA interview?
First Source interview process usually has 3 rounds. The most common rounds in the First Source interview process are HR, Aptitude Test and Technical.
How to prepare for First Source Senior CSA interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at First Source. The most common topics and skills that interviewers at First Source expect are Customer Service, US Healthcare, csa, Communication Skills and Customer Complaints.
What are the top questions asked in First Source Senior CSA interview?
Tell us how to improve this page.
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Interview Process at First Source Senior CSA
based on 4 interviews in last 1 year
1 Interview rounds
- HR Round
View more
People are getting interviews through
based on 5 First Source interviews
Company Website
Job Portal
Referral
20%
20%
20%
40% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Interview Questions from Similar Companies
Fast track your campus placements
At
par with the average Senior CSA Salary in India
View more details
First Source Senior CSA Reviews and Ratings
based on 79 reviews
Rating in categories
|
Senior Analyst
2.1k
salaries
|  ₹2 L/yr - ₹7.5 L/yr |
|
Analyst
1.8k
salaries
| ₹1.9 L/yr - ₹6 L/yr |
|
Customer Service Associate
1.2k
salaries
| ₹1 L/yr - ₹5 L/yr |
|
Associate
1k
salaries
| ₹1.4 L/yr - ₹5.2 L/yr |
|
Senior Customer Service Associate
960
salaries
| ₹1 L/yr - ₹5.5 L/yr |
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