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Firstsource Solutions

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3.7

based on 4.6k Reviews

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Firstsource Solutions Senior CSA Reviews

Updated 4 Mar, 2025
Overall Rating
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3.6/5
based on 86 reviews

Rating distribution

Category Ratings

3.9

Skill development

3.9

Work satisfaction

3.8

Job security

3.8

Work-life balance

3.6

Company culture

3.5

Salary

3.1

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What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

77% employees reported

Rotational Shift

Rotational Shift

55% employees reported

Flexible timing

Flexible timing

60% employees reported

No travel

No travel

66% employees reported

View more detailed insights

Gender based rating

4.0
female

Rated by Women

32 reviews

3.3
male

Rated by Men

50 reviews

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Top Mentions in Firstsource Solutions Senior CSA Reviews
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86 reviews found

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Read Firstsource Solutions Senior CSA Reviews based on locations

3.1
 Mumbai

 (20)

4.2
 Bangalore / Bengaluru

 (15)

3.8
 Chennai

 (10)

3.7
 Hyderabad / Secunderabad

 (8)

Sopra Steria

Rated 4 for Job Security by our employees on AmbitionBox

Secure your future with a company that values your job stability.

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People also ask about Firstsource Solutions's Senior CSAs

Is Firstsource Solutions a good place to work for Senior CSAs?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 86 employee reviews, it's clear that most senior csas have an average experience working at Firstsource Solutions. Skill development holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about career growth on AmbitionBox.
Does Firstsource Solutions pay their Senior CSAs well?
According to AmbitionBox reviews, Firstsource Solutions senior csas rate their salary and benefits at 3.5 out of 5, based on 86 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Firstsource Solutions's senior csas salaries here and to read reviews specifically about salary and benefits at Firstsource Solutions for senior csas, click here .
How is the work culture at Firstsource Solutions for Senior CSAs?
Work culture at Firstsource Solutions for senior csas is rated 3.6 out of 5 by 86 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Firstsource Solutions for senior csas, click here .
How is the job security at Firstsource Solutions for Senior CSAs?
Based on 86 reviews on AmbitionBox, Firstsource Solutions's senior csas rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Firstsource Solutions. To read reviews about job security at Firstsource Solutions for senior csas, click here .
Is work from home available to Senior CSAs at Firstsource Solutions?
According to 17 AmbitionBox reviews, Firstsource Solutions does not currently offer any work-from-home options to senior csas. All employees work from the office, reflecting a fully on-site work arrangement.

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AmbitionBox has 86 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 55% of employees reported the working days at Firstsource Solutions as Rotational Shift. 60% employees reported the work timings at Firstsource Solutions as Flexible timing. Read more

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Firstsource Solutions Office Photos
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Firstsource Solutions Senior CSA Salary
based on 361 salaries
₹1 L/yr - ₹5 L/yr
At par with the average Senior CSA Salary in India
View more details
Employee Benefits for Firstsource Solutions Senior CSA
cab
Office cab/shuttle
4 total responses
healthInsurance
Health insurance
2 total responses
softskill
Job/Soft skill training
7 total responses
meal
Cafeteria
3 total responses
View All
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