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Firstsource Solutions Customer Service Executive Reviews

Updated 31 Jan, 2025
Overall Rating
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3.7/5
based on 151 reviews

Rating distribution

Category Ratings

3.6

Company culture

3.6

Job security

3.5

Work-life balance

3.4

Salary

3.4

Work satisfaction

3.3

Skill development

3.1

Promotions

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

51% employees reported

Flexible timing

Flexible timing

65% employees reported

No travel

No travel

62% employees reported

Gender based rating

3.7
female

Rated by Women

54 reviews

3.6
male

Rated by Men

84 reviews

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Top Mentions in Firstsource Solutions Customer Service Executive Reviews
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151 reviews found

Sort by: Popular

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Read Firstsource Solutions Customer Service Executive Reviews based on locations

3.0
 Mumbai

 (29)

3.9
 Bangalore / Bengaluru

 (27)

4.7
 Chennai

 (11)

4.8
 Bhopal

 (6)

4.7
 Vijayawada

 (6)

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Customer Service Executive Jobs at Firstsource Solutions

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People also ask about Firstsource Solutions's Customer Service Executives

Is Firstsource Solutions a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 151 employee reviews, it's clear that most customer service executives have an average experience working at Firstsource Solutions. Company culture holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about company culture and on AmbitionBox.
Does Firstsource Solutions pay their Customer Service Executives well?
According to AmbitionBox reviews, Firstsource Solutions customer service executives rate their salary and benefits at 3.4 out of 5, based on 151 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Firstsource Solutions's customer service executives salaries here and to read reviews specifically about salary and benefits at Firstsource Solutions for customer service executives, click here .
How is the work culture at Firstsource Solutions for Customer Service Executives?
Work culture at Firstsource Solutions for customer service executives is rated 3.6 out of 5 by 151 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Firstsource Solutions for customer service executives, click here .
How is the job security at Firstsource Solutions for Customer Service Executives?
Based on 151 reviews on AmbitionBox, Firstsource Solutions's customer service executives rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Firstsource Solutions. To read reviews about job security at Firstsource Solutions for customer service executives, click here .

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Firstsource Solutions Customer Service Executive Salary
based on 426 salaries
₹1.1 L/yr - ₹6 L/yr
At par with the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
9 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
6 total responses
officeGym
Office gym
1 total response
+3 more benefits
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