First Source is rated
3.7 out of 5 stars on
AmbitionBox, based on 146 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
First Source is rated
3.7 out of 5 stars on
AmbitionBox, based on 146 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in First Source Customer Service Executive Reviews
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146 reviews found
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Popular
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Apr 2023
Likes
Best
Dislikes
Nothing to say
Customer Service Executive in
Chennai (working remotely)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Mumbai
Full Time
·
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Dec 2022
Likes
I was working in Mumbai Everything is good management and you get the best support everytime when you scores are down the management will make sure you get the best support to grow, if you don't know things just ask no matter how many times still you get the best support . it has really helped me lot during my time.
Firstsource islike a second family for me and best job ever it actually feels like home every one is very open with everything....Read More
Dislikes
Nothing to dislike on my side
I regret that I resigned from such a lovely organization
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Chennai
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 07 May 2023
Likes
It’s a ok comlany
Dislikes
Very stressful and very less breaks
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Service Executive in
Navi Mumbai
Full Time
·
Bt chats Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 24 Apr 2018
Likes
Na
Dislikes
Na
Work Details
Na
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Ambattur
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 09 Dec 2022
Likes
Worked in this company makes me better and satisfaction
Dislikes
Salary package will be not satisfactory
Work Details
Work days: Rotational Shift
(Flexible Timings)
You are reading trusted reviews. Keep reading to find out more about
First Source.
Like a amazing organisation and good co-ordination...
Dislikes
Nothing else...
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Mumbai
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 18 Jul 2023
Likes
It was a good experience overall
Dislikes
No dislikes as I was there for short period of time
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Production Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 05 Jan 2023
Likes
Nothing much to talk about.
Dislikes
Work culture was bad, and so was salary
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Jul 2023
Likes
It's wonderful place for working staff and TL &PL while taking care about me and my query resolved
Dislikes
cab not provided and single way
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Gift city gandhinagar
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Mar 2023
Likes
This company is the best because their environment
Dislikes
I am not dislike about working with first solution that organisation chaged our location but I am not able to relocate there so I am not working with that organisation
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Malad West
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 07 May 2022
Likes
Nothing is positive in working with First Source.
Dislikes
They will not specify anything they will do, including your salary pay... I mean salary is fixed on some components but they fluctuate as per their needs. They will treat you like you are their salves. they will not increase your salary even after putting your efforts. They won't pay Overtime, even after you had done it. Environmentis very narrow minded. They are incapable in terms of everything you can name of, starting from your groming till mindset (out of the box). Pathetic company i must say, i don't know how the share valued had rose for the company from 35 to 180. Bad and worst people on planet earth....Read More
Work Details
Work policy:
Once you gone work from home, they will not bother about you and your time.
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Bhopal indore
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Aug 2023
Likes
Good company and employ respect nad care full compny
Dislikes
Like
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
International Travel.
Customer Service Executive in
Gr tech park
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 05 Dec 2022
Likes
Best place to work for fresher's.If you want to learn and want to add great service experience you should work here once
Dislikes
Promotions and salary hikes are very disappointing.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Tower 1, 20th floor gift city Gandhinagar
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Jul 2023
Likes
Company much better than any other company I request please back in this process
Dislikes
Leave issue
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Bangalore / Bengaluru
Sky TV help Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Nov 2022
Likes
It was a beautiful experience ☺️ i got to learn a lot of things
Dislikes
It was all good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Whitefield
Cccv Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 12 Sep 2021
Likes
Work burdin in more... And last month they have not given the salary to anyone... Not even broadband amount... Farooq the maneger worst... He is having lot of arrogant
Dislikes
Staff
Work Details
Worst
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Brigade tech garden, Brookfield
People also ask about First Source's Customer Service Executives
Is First Source a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 146 employee reviews, it's clear that most customer service executives have an average experience working at First Source. Company culture holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about company culture and career growth on AmbitionBox.
Does First Source pay their Customer Service Executives well?
According to AmbitionBox reviews, First Source customer service executives rate their salary and benefits at 3.4 out of 5, based on 146 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about First Source's customer service executives salaries here and to read reviews specifically about salary and benefits at First Source for customer service executives, click here.
How is the work culture at First Source for Customer Service Executives?
Work culture at First Source for customer service executives is rated 3.7 out of 5 by 146 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at First Source for customer service executives, click here.
How is the job security at First Source for Customer Service Executives?
Based on 146 reviews on AmbitionBox, First Source's customer service executives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at First Source for customer service executives, click here.
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