Infosys Customer Service Executive Reviews

Likes

Job security is great If you want to learn new technology you are always given a chance and lot of learning opportunities

Dislikes

No hike from past 3 years No promotion Variable pay is an issue

Work Details

Work policy: Any 12 days WFO

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Brand name, if you want to get married this company name can fetch you good bride and groom.

Dislikes

No working life balance, no work culture. You are forced to work for 14 hours a day even if you are wfh employee. Often clients of western countries call you at 2:00 to 3:00AM IST. Some of your seniors who are sent to abroad force you to on camera and present which is difficult as per Indian mid night time. They say weekend off however like kids you get home works.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Likes

Good working culture and good to start IT life, good exposure to technologies and learnings

Dislikes

Low salary, Rare hikes and job promotions,No incentives etc

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I was working for BPM. Where you will be disappointing with appraisal. Very complex HR support might help while you want explore job within BPM. You love the campus area.

Dislikes

For US shift employees it would be disappointing with facilities like gym which not operate in night swimming pool- which is only for day shift employees IT support- you suppose to connect them in day time Shift Allowance - For US shift- 2000 rs per month UK shift- Rs 1500 rs per month

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

It is really a good company where it gives importance to both work and family, there is a lot of scope in improving our knowledge and connections.

Dislikes

The challenges are career growth, salary perks and promotions will be delay.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

I have change company and grout my crayer and improve my skills and build my career objectives

Dislikes

Grouting my skills and improve my skills and build my career objectives good position

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company has work-life balance and work time flexibility.

Dislikes

There are no hikes, promotion, learning and growth. Most of the time you will be sitting without work or with irrelevant work.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great Learning experience, amazing exposure and campus facilities

Dislikes

The enabling functions are extremely understaffed and there's immense work pressure and lack of work life balance.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Getting exposure on skills when I was fresher

Dislikes

No work life balance Very Very Very less salary, no hike Even promotion will not give you much hike.. My salary was 23k in hand when I was fresher, now it's 32k after 4 years of experience.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Dislikes

I was hired as a contract basis ,I have given 100% I handled H1B visa cases at peak time ,i handled more than 100 cases per day but the manager Deepa didn't recognise and I don't suddenly she terminated me and 2 more members. Still i don't know why she terminated us.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

"I'm excited about the opportunity to work at Infosys because of its reputation for excellence, innovation, and employee growth. Here are a few aspects that particularly appeal to me: 1. *Collaborative culture*: Infosys is known for its collaborative and inclusive work environment, which fosters open communication, teamwork, and mutual respect. 2. *Professional growth opportunities*: Infosys offers various training programs, mentorship initiatives, and opportunities to work on diverse projects, allowing employees to develop new skills and advance in their careers. 3. *Innovation and R&D*: Infosys encourages innovation, R&D, and digital transformation, providing employees with the opportunity to work on cutting-edge technologies and drive business impact. 4. *Diversity and inclusivity*: Infosys values diversity, equity, and inclusion, promoting a workplace culture that celebrates individuality, creativity, and different perspectives. 5. *Social responsibility*: Infosys' commitment to corporate social responsibility, education, and community development resonates with me, and I appreciate the opportunity to contribute to these initiatives. Overall, I believe that Infosys' values, culture, and commitment to excellence align with my own professional goals and values, making it an exciting and rewarding place to work."...Read More

Dislikes

Here's a sample answer: "While Infosys is a renowned and respected organization, there are areas that may present challenges or opportunities for growth: 1. *Bureaucratic processes*: As a large organization, Infosys may have complex and time-consuming processes, which can sometimes hinder agility and innovation. 2. *High expectations and workload*: Infosys is known for its high standards and demanding projects, which can lead to increased workload and stress levels. 3. *Limited flexibility*: Depending on the project or role, there might be limited flexibility in terms of work arrangements, such as remote work or flexible hours. 4. *Steep learning curve*: With the rapid pace of technological advancements, Infosys employees may need to constantly update their skills to keep up with the latest trends and technologies. 5. *Office politics*: As with any large organization, there may be office politics or internal conflicts that can affect team dynamics and morale. However, I believe that these challenges can be overcome by maintaining open communication, being proactive, and seeking support from colleagues and mentors." *Note:* It's essential to be honest, yet diplomatic, when answering this question. Focus on areas that can be improved or grown, rather than making negative statements about the organization....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

Nothing Infosys is chillar company. I think there are losser working there . You life will be hell Project/Bench that's it no skill development no learning only Infosy bill you and make money . Wors part people don't even have curtsey to communicate professionally

Dislikes

Everything. No career . No money growth, chillar company they didn't even afford there employees to have Tea /coffe .just imagine company is such h cheap thra it saves 10/- rs per tea coffe now just imagine for bigger things like bonus , increment, salary hike what they will do

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Value and ethics

Dislikes

Currently company is very much strict on the rules and regulations so I am little bit worried about my job security due to some violations and any un planned activities by my own in future.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Flexible wfh culture

Dislikes

Currently layoffs are going on feom Jan 2025, manager or managemnt targeting the employee to fire, They gave u purposefully bad rating and they can fired because of the same reason, prior to notice and forcefully to.layoff alsp off shore/ onshire managers are envolved in this. Mainly in Telecom projects

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Working culture, work environment is good , but higher management wanted to work with out any expectations

Dislikes

There is no hike since last 3 years, no improvement on pay scale

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Practically speaking and being candid, Infosys has become one of the most annoying and anti-employee culture. It was good that the tab line "Powered by Intellect and Driven by values" was removed at right time. Now neither this organization has any talent left nor the company is able to hire good talent from outside. Once known as an IT bell-weather, now is better known as worst Pay masters with all ethics and human values gone. Infosys Ltd can be termed as a typical case study of Worst Corporate Governance, Best Case study of any organization Failure, and Best Case Study of an organization that lies in dust today was one of the Dream companies for entire India....Read More

Dislikes

Infosys believes in piling up Cash Pile and being ecstatic about it always with no money spent on acquisitions or mergers, etc. and depriving the employees of their basic human rights. Recent blunder done by Infosys Founder hasn't realized that a statement made callously could convert the entire IT industry into a Living Hell. I Today, IT employees are being pushed to work for 10-12 hours min and many times incl weekends too. Has the organization forgotten that the profits and cash pile on which the organization sits today is just because of the poor humans who are now being equated to machines making them work like donkeys with not even paying 100% of the CTC committed in papers, stopping promotions and delayed or negligible hikes. How does Mr Murthy think that a human being could ever think of working in Infosys having an all round Toxic culture, no human values, anti-employee policies that just forces the employee to get into a state of shock and awe leading to generating a living body but a dead soul. If anyone wants to join Infosys, pls join if you are not worried about work life balance, if you don't wish to safe guard your retirement life and if you eventually want a dead soul with a living body full of various diseases like High, BP, High Sugar, Spine Issues, Mental disorders, Family Fiascos, Ruined families, Divorces, Etc. Almost 80-90% of the workforce including Executive leadership feels frustrated and stick. Thanks to CEO who consistently gets high % hikes at the behest of his employees....Read More

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves International Travel, Travel Within Country.