HCLTech is rated
4.1 out of 5 stars on
AmbitionBox, based on 115 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HCLTech is rated
4.1 out of 5 stars on
AmbitionBox, based on 115 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HCLTech Customer Service Executive Reviews
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115 reviews found
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Popular
Customer Service Executive in
New Delhi
Full Time
·
Compensation & Benefits Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 02 Aug 2024
Likes
Work life balance
Work culture
Perks and benefits
Dislikes
Salary
Promotion
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 06 Jun 2024
Likes
brand
Dislikes
night shift- DPO - Salary at starting of career and all
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 31 Jul 2023
Likes
I like Work experience in hcl technologies
Dislikes
Nothing much
Work Details
Work days: Monday to Friday
(Strict Timings)
Customer Service Executive in
Sholinganallur
Full Time
·
Health Informatics Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 29 Nov 2023
Likes
Good
Dislikes
No career growth and partial
Work Details
Work policy:
Depends on us
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 18 Jan 2023
Likes
Work from home.
Dislikes
Bias, no skill development, zero salary growth, ijp is for those who praise manager top to bottom most ijp is open for Lucknow office.
And if manager ego hurts they will refer you to HR for warning letter.
Work Details
Work policy:
If you give critical error they will ask you to come and sit in home school
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Apr 2023
Likes
Good ambience nice project perfect👍
Dislikes
So far nothing to say bad
Work Details
Work days: Monday to Friday
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
HCLTech.
Infrastructure and i was amazed by there cab facility.
Dislikes
Everything except infrastructure. Management was pathetic there.
Customer Service Executive in
Chennai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Jun 2023
Likes
Infrastructure and environment
Dislikes
Worst appraisal and hike
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Sholinganallur
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 10 Oct 2022
Likes
Really feeling great working here
Dislikes
Workload s
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 19 Apr 2023
Likes
Work environment
Dislikes
Salary and increment is not as expected
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Customer Service Executive in
Noida
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Sep 2023
Likes
The Management, everything the culture & growth.
Dislikes
Nothing to mention.
Customer Service Executive in
Chennai
Full Time
·
Telecom Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 04 Jul 2023
Likes
Employees first
Dislikes
Unprofessional leadership and biased
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive (working remotely)
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 01 Jun 2024
Likes
Average. Nothing to brag about.
Dislikes
Salary is not good. They pay less
Customer Service Executive in
Lucknow
Full Time
·
Pearson, Band- E0 Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 25 Mar 2021
Likes
Very good infrastructure.
Dislikes
I am at HCL Technologies, Lucknow. There is a lot of politics and the management doesn't address our issues. They are too lenient with their policies. Salary is quite less and a slow pace career growth. They put you in a 1 year provision and their Background verification process is again the big pain. HCL Technologies at Lucknow location is not an employee centric company and working there is no less than a nightmare....Read More
Work Details
The job is quite easy, given the project I am into, I find it one of most easiest work that I have ever done. But my overall working experience with HCL has been a headache, mainly because of their work culture and policies. There is no work satisfaction.
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Chennai
Full Time
·
Elcot Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 05 Aug 2021
Likes
Job Security is high, the office infrastructure is so peaceful & relaxing
Dislikes
The higher official are so biased, no work life balance
Work Details
Not so good, they always wanted to work for extra hours, even after working for 10 hours in night shift they will ask you extend for 2 or 3 hours in extra
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employee Benefits
Transportation is free for female employees
Customer Service Executive in
Noida
Full Time
·
Business Process Outsourcing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 02 Oct 2020
Likes
One of the worst working organization for the BPO services. Hence job security is there but they give peanut in reference of salary. Big organization making huge profits but employees are suffering.
People also ask about HCLTech's Customer Service Executives
How is HCLTech to work for?
HCLTech is rated 4.1 out of 5, based on 115 reviews by employees on AmbitionBox.
HCLTech is known for Job Security which is rated at the top and given a rating of 4.2. However, Salary & Benefits is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at HCLTech read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at HCLTech?
According to AmbitionBox ratings, HCLTech employees rate its salary and benefits as 2.9 out of 5. You can know more about HCLTech Salaries at AmbitionBox
How is the work culture at HCLTech?
Work culture is rated 3.6 at HCLTech by 115 employees. While job security is rated 4.2 and work-life balance is rated 3.5 at HCLTech. Read detailed reviews by employees of HCLTech on AmbitionBox.
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HCLTech Customer Service Executive Reviews by Locations