HCLTech is rated
3.8 out of 5 stars on
AmbitionBox, based on 25 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HCLTech is rated
3.8 out of 5 stars on
AmbitionBox, based on 25 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HCLTech Customer Service Executive Noida Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
25 reviews found
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Popular
Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 18 Jan 2023
Likes
Work from home.
Dislikes
Bias, no skill development, zero salary growth, ijp is for those who praise manager top to bottom most ijp is open for Lucknow office.
And if manager ego hurts they will refer you to HR for warning letter.
Work Details
Work policy:
If you give critical error they will ask you to come and sit in home school
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 15 Feb 2023
Likes
Good work life balance
Dislikes
Nothing as such, they do not appreciate.
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 03 Aug 2023
Likes
Infrastructure and i was amazed by there cab facility.
Dislikes
Everything except infrastructure. Management was pathetic there.
Customer Service Executive in
Noida
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Sep 2023
Likes
The Management, everything the culture & growth.
Dislikes
Nothing to mention.
Customer Service Executive in
Noida
Full Time
·
Business Process Outsourcing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 02 Oct 2020
Likes
One of the worst working organization for the BPO services. Hence job security is there but they give peanut in reference of salary. Big organization making huge profits but employees are suffering.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 26 Jun 2019
Likes
Brand Value
Dislikes
Salary/Appraisal should be good
Work Details
It's collective work
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Noida
Full Time
·
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 06 Jan 2023
Likes
Skill development and learning neww skills
Dislikes
Nothing, I like this company
You are reading trusted reviews. Keep reading to find out more about
HCLTech.
Customer Service Executive in
Noida
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Aug 2022
Likes
If anyone is applying in Hcl .I will suggest them first get a experience in any other for atleast 6 months .
So you can stay in hcl for a long period of time with a higher salary . Also in long run you will get alot of opportunities for a promotion
Seniors, team leaders, managers as well as your co-workers are very helpful and cooperative, good for freshers to learn and built skills and to get exposure of corporate world, 5 days working, WFH during pandemic, company will provide systems /laptops to work on, both side cab facility, job training
Dislikes
Long working hours, mandatory over time, less spare time, poor work life balance, back to back calls and proctor sessions, HR and IT departments are very disappointing, will take months to release your experience letter, low salary, many salary deductions
Work Details
I have to schedule, unschedule and cancel exam appointments as well as help candidates with their refunds, also to assist candidates with online exams
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 May 2022
Likes
I m fresher I have change my life bec good work environment and culture big organization, big apportunity ..or supportive managment company all policy are good good salary ..growup carrier
Dislikes
No comments
Work Details
I m interesting for this job
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
Fresher chance
Customer Service Executive in
Noida
Customer Service Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Feb 2022
Likes
Good company to work with..
Dislikes
Nothing as such
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Abc Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Jun 2022
Likes
0% job security
Dislikes
There are no Job security
Work Details
Work was very comfortable zone
Work timings: Flexible Timings
Employee Benefits
Nothing
Customer Service Executive in
Noida
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Oct 2019
Likes
Teammates are really helpful,trainings are organised nisely...appraisals are satisfactory.work environment is good.And most importantly one of the best company for job security.
Dislikes
Management is a problem currently.Should give one o one feedbacks instead of saying infront of the whole team.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
HCl bserve Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 16 Sep 2019
Likes
Good environment , and its good for freshers to start their career in BPO sector .
Dislikes
* low salary , even below then average .
* Work pressure .
* No cultural activities .
* No entertainment .
* Pressure from team leader side .
* Agents are treated by TL like labours .
* Appraisal is likely to be starts from 2 to 4 rupees yearly for fresher , and for experience it can go for 150 rupees yearly 😂.
Work Details
I worked there 1.4 years in this organisation , as CSE in HCl bserve ( any time Maruti process ) .
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Bpo Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Apr 2021
Likes
Most comfortable and secure job
Dislikes
Management
Work Details
It was superb but management was not good
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
BPO Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 30 Oct 2019
Likes
Everything
Dislikes
Nothing
Work Details
Problem Solver
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Business Process Outsourcing Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 12 May 2021
Likes
More cooperative
Dislikes
Nothing
Customer Service Executive in
Noida
Bpo Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 01 Mar 2020
Likes
Teammates, culture, facilities for employees
Dislikes
Salary, Growth, Learning
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Jul 2018
Likes
Work culture is good
Dislikes
Lot. Of salary issues and hr department are not at all helpful
People also ask about HCLTech, Noida Customer Service Executives
Is HCLTech, Noida a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 25 employee reviews, it's clear that most customer service executives have an average experience working at HCLTech, Noida. Job Security holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about job security and career growth on AmbitionBox.
Does HCLTech, Noida pay their Customer Service Executives well?
According to AmbitionBox reviews, HCLTech, Noida customer service executives rate their salary and benefits at 2.9 out of 5, based on 25 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about HCLTech, Noida's customer service executives salaries here and to read reviews specifically about salary and benefits at HCLTech, Noida for customer service executives, click here.
How is the work culture at HCLTech, Noida for Customer Service Executives?
Work culture at HCLTech, Noida for customer service executives is rated 3.2 out of 5 by 25 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HCLTech, Noida for customer service executives, click here.
How is the job security at HCLTech, Noida for Customer Service Executives?
Based on 25 reviews on AmbitionBox, HCLTech, Noida's customer service executives rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HCLTech, Noida, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HCLTech, Noida for customer service executives, click here.
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