HCLTech Customer Service Executive Reviews

Likes

Get salary timely.

Dislikes

Bad transport. No chance for growth under the company. Worked for 2 year in same designation.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Friendly environment and following maximum level security protocol

Dislikes

There is no smoking zone

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Thanks for inquiring about job in HCL BPO sector yes there is a job no position growth or expected appraisal won't raise but you can die hard and end up with nothing that's what I feel now HR manager never come in volunteer but come after employees problems reported via managers alone.... Never consider seniors but someone will comefrom somewhere they will be senior occupation and their pay scale is higher than us... Which way it's just....money changed, GST introduced but Pascale for tenured employees not raised instead new joinees get those.... Is this right??? Or wrong think... Are you happy about my feedback......Read More

Dislikes

Never considering tenured employees position or appraisal soon

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Good environment , and its good for freshers to start their career in BPO sector .

Dislikes

* low salary , even below then average . * Work pressure . * No cultural activities . * No entertainment . * Pressure from team leader side . * Agents are treated by TL like labours . * Appraisal is likely to be starts from 2 to 4 rupees yearly for fresher , and for experience it can go for 150 rupees yearly 😂.

Work Details

I worked there 1.4 years in this organisation , as CSE in HCl bserve ( any time Maruti process ) .

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Likes

Job security

Dislikes

Low salary

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

PATHETIC COMPANY

Dislikes

DON't JOIN

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I have worked 1.6 years and the process is good but the management is very very poor

Dislikes

They will give low appraisal for tenure employee also

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Worst management

Likes

Good environment , co workers are friendly that's all

Dislikes

Poor Management who cares only about themselves and doesnt consider about the employee , management must show tenured agents some respect instead of bring in new employees with more salary than the one who works for HCL

Work Details

Chat process work for an US based Ecommerce website and nothing to say

Work days: Rotational Shift (Flexible Timings)

Likes

Work culture and strategies.

Dislikes

No benefits other than salary, They force as to work for OT ,but no payments and incentives,Shift timings are terrible and 10 hrs of shift per day sucks.Also no proper appraisals and promitions for knowledged guys.

Work Details

A good startup for freshers and good work environment

Work days: Monday to Friday (Strict Timings)

Likes

The only benefit on HCL is job security... And we will get internal movement opportunities within the constraints where in which sector you currently work on...

Dislikes

Terrible shift timing(mostly night), nothing to learn, paid cab services strictly for male employees who works at BPO services, bad recognition and poor appraisal rating and very poor hike.

Work Details

Very boring and frustration

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Most comfortable and secure job

Dislikes

Management

Work Details

It was superb but management was not good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.