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Genpact
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an associate
1w
Should I accept the offer or any other advice ?
I was working as an Associate in a medical billing company with a CTC of 3.75 LPA. I’ve received an offer from Genpact in the same field (medical billing/insurance claims) with a salary of 4.5 LPA, but the shift is from 5:30 p.m. to 2:30 a.m., which is not ideal for me but I can still manage.
I’m 25 and have 2 years of work experience and have been without a job for 3 months for the CAT exam (unfortunately, no hopes there).
I’m really confused about what direction to take with my career. Should I accept the Genpact offer, or is it better to keep looking for other opportunities? Any advice or guidance would be greatly appreciated!
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People also ask about Genpact's Customer Service Executives
Is Genpact a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 32 employee reviews, it's clear that most customer service executives have a positive experience working at Genpact. Job Security holds the highest rating at 4.5, while salary & benefits is rated the lowest amongst all factors at 4.0. Read reviews about job security and salary & benefits on AmbitionBox.
Does Genpact pay their Customer Service Executives well?
According to AmbitionBox reviews, Genpact customer service executives rate their salary and benefits at 4.0 out of 5, based on 32 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Genpact is generally seen as a place that values and rewards its workforce fairly. You can know more about Genpact's customer service executives salaries here and to read reviews specifically about salary and benefits at Genpact for customer service executives, click here.
How is the work culture at Genpact for Customer Service Executives?
Work culture at Genpact for customer service executives is rated 4.2 out of 5 by 32 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Genpact. To read reviews specifically about work culture at Genpact for customer service executives, click here.
How is the job security at Genpact for Customer Service Executives?
Based on 32 reviews on AmbitionBox, Genpact's customer service executives rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Genpact, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Genpact for customer service executives, click here.
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Gender Based Ratings for Genpact Customer Service Executive
based on 30 reviews
Rated by 10
Women
Rated by 20
Men
Working Days for Genpact Customer Service Executive
based on 32 reviews
Monday to Friday
42%
Monday to Saturday
29%
Rotational Shift
21%
Alternate Saturday off
8%
Work Timings for Genpact Customer Service Executive
based on 32 reviews
Flexible timing
Strict (9am - 6pm)
Strict (5.30pm - 2.30am)
70%
10%
5%
15% employees reported other strict timings
Shift Timings for Genpact Customer Service Executive
based on 32 reviews
Day shift
Night shift
71%
29%
Business Travel for Genpact Customer Service Executive
based on 32 reviews
No travel
58%
Within city
38%
Within country
4%
20%
more
than the average Customer Service Executive Salary in India
View more details
Office cab/shuttle
4 total
responses
Annual health checkup
2 total
responses
Free meal
2 total
responses
Mental health wellbeing
2 total
responses
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