Upload Button Icon Add office photos
Filter reviews by

Clear all

Clear all

Genpact Customer Service Executive Reviews

Updated 25 Sep, 2024
Overall Rating
write
4.1/5
based on 32 reviews

Rating distribution

Category Ratings

4.4

Job security

4.2

Skill development

4.1

Company culture

4.0

Work-life balance

4.0

Work satisfaction

3.9

Salary

3.9

Promotions

What employees say about Genpact?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

42% employees reported

Flexible timing

Flexible timing

70% employees reported

No travel

No travel

58% employees reported

Gender based rating

4.1
female

Rated by Women

10 reviews

4.0
male

Rated by Men

20 reviews

Jobseekers also viewed

3.7
 • 90k reviews
3.7
 • 53.2k reviews
3.6
 • 39.4k reviews
3.5
 • 36.3k reviews
3.5
 • 35.2k reviews
3.7
 • 50.3k reviews
3.8
 • 56.6k reviews
4.0
 • 22.1k reviews
3.7
 • 41.8k reviews
3.7
 • 10k reviews
3.6
 • 7k reviews
4.0
 • 6k reviews
3.6
 • 5.5k reviews
3.9
 • 5.5k reviews
3.8
 • 4.8k reviews
4.0
 • 4.6k reviews
3.7
 • 4.5k reviews
3.8
 • 4.4k reviews
3.6
 • 4.3k reviews
Top Mentions in Genpact Customer Service Executive Reviews
Logo
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

32 reviews found

Sort by: Popular

Women @ Work is now live!

Explore industry insights, find exclusive jobs & unlock exciting rewards

Read Genpact Customer Service Executive Reviews based on locations

3.5
 Hyderabad / Secunderabad

 (13)

4.7
 Gurgaon / Gurugram

 (9)

Logo
You are reading trusted reviews. Keep reading to find out more about Genpact.

Discover interview dos and don'ts from real experiences

Claim your company page and respond to reviews as an employer.

Contribute & help others!
anonymous
You can choose to be anonymous

Customer Service Executive Jobs at Genpact

View all

People also ask about Genpact's Customer Service Executives

Is Genpact a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 32 employee reviews, it's clear that most customer service executives have a positive experience working at Genpact. Job security holds the highest rating at 4.4, while salary is rated the lowest amongst all factors at 3.9. Read reviews about salary on AmbitionBox.
Does Genpact pay their Customer Service Executives well?
According to AmbitionBox reviews, Genpact customer service executives rate their salary and benefits at 3.9 out of 5, based on 32 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Genpact's customer service executives salaries here and to read reviews specifically about salary and benefits at Genpact for customer service executives, click here .
How is the work culture at Genpact for Customer Service Executives?
Work culture at Genpact for customer service executives is rated 4.1 out of 5 by 32 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Genpact.
How is the job security at Genpact for Customer Service Executives?
Based on 32 reviews on AmbitionBox, Genpact's customer service executives rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Genpact, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

Recently Viewed

REVIEWS

Genpact

No Reviews

INTERVIEWS

Wipro

No Interviews

INTERVIEWS

Turing

40 top interview questions

SALARIES

Accenture

DESIGNATION

JOBS

Accenture

No Jobs

JOBS

Genpact

No Jobs

REVIEWS

Accenture

No Reviews

REVIEWS

Bain & Company

No Reviews

INTERVIEWS

Allianz Services

No Interviews

Tell us how to improve this page.

Genpact Customer Service Executive Salary
based on 122 salaries
₹1.6 L/yr - ₹5.5 L/yr
14% more than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
4 total responses
healthCheckup
Annual health checkup
2 total responses
freemeal
Free meal
2 total responses
mentalHealth
Mental health wellbeing
2 total responses
+20 more benefits
Compare Genpact with

Accenture

3.8
Compare

Capgemini

3.7
Compare

TCS

3.7
Compare

Cognizant

3.7
Compare
write
Rate your company
Rate your company
100% anonymous