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Genpact Customer Service Executive Reviews

Updated 21 Jun, 2024
Overall Rating
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4.2/5
based on 5 reviews

Rating distribution

Category Ratings

4.5

Job security

4.3

Skill development

4.2

Company culture

4.1

Work-life balance

4.1

Work satisfaction

4.0

Salary

4.0

Promotions

What employees say about Genpact?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

42% employees reported

Flexible timing

Flexible timing

70% employees reported

No travel

No travel

58% employees reported

Gender based rating

4.1
female

Rated by Women

10 reviews

4.2
male

Rated by Men

21 reviews

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Top Mentions in Genpact Customer Service Executive Reviews

5 reviews found for "salary"

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People also ask about Genpact's Customer Service Executives

Is Genpact a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 5 employee reviews, it's clear that most customer service executives have a positive experience working at Genpact. Job security holds the highest rating at 4.5, while salary is rated the lowest amongst all factors at 4.0. Read reviews about salary on AmbitionBox.
Does Genpact pay their Customer Service Executives well?
According to AmbitionBox reviews, Genpact customer service executives rate their salary and benefits at 4.0 out of 5, based on 5 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Genpact is generally seen as a place that values and rewards its workforce fairly. You can know more about Genpact's customer service executives salaries here and to read reviews specifically about salary and benefits at Genpact for customer service executives, click here .
How is the work culture at Genpact for Customer Service Executives?
Work culture at Genpact for customer service executives is rated 4.2 out of 5 by 5 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Genpact.
How is the job security at Genpact for Customer Service Executives?
Based on 5 reviews on AmbitionBox, Genpact's customer service executives rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Genpact, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

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Genpact Customer Service Executive Salary
based on 124 salaries
₹1.6 L/yr - ₹5.5 L/yr
12% more than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
4 total responses
healthCheckup
Annual health checkup
2 total responses
freemeal
Free meal
2 total responses
mentalHealth
Mental health wellbeing
2 total responses
+20 more benefits
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