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3.7

based on 47.3k Reviews

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Wipro Customer Service Executive Reviews

based on 134 reviews
Updated 11 Nov, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

4.1

Job Security

3.8

Company culture

3.8

Skill development

3.8

Work-Life balance

3.6

Work Satisfaction

3.1

Promotions/Appraisal

3.0

Salary & Benefits

Top Mentions in Wipro Customer Service Executive Reviews

134 reviews found

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Top Wipro Customer Service Executive Interview Questions

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Q1. Are you double dose vaccinated?
View answers (23)
Q2. How will you handle Customers
View answers (17)

Get interview-ready with top interview questions

View all 6 questions
Q3. Quality of a good customer service
View answers (12)
Q4. How comfortable with rotational shifts
View answers (16)
Q5. Basic Ideas Of Non voice process
View answers (5)
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People also ask about Wipro's Customer Service Executives

Is Wipro a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 134 employee reviews, it's clear that most customer service executives have an average experience working at Wipro. Job Security holds the highest rating at 4.1, while salary & benefits is rated the lowest amongst all factors at 3.0. Read reviews about job security and salary & benefits on AmbitionBox.
Does Wipro pay their Customer Service Executives well?
According to AmbitionBox reviews, Wipro customer service executives rate their salary and benefits at 3.0 out of 5, based on 134 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Wipro's customer service executives salaries here and to read reviews specifically about salary and benefits at Wipro for customer service executives, click here.
How is the work culture at Wipro for Customer Service Executives?
Work culture at Wipro for customer service executives is rated 3.8 out of 5 by 134 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Wipro for customer service executives, click here.
How is the job security at Wipro for Customer Service Executives?
Based on 134 reviews on AmbitionBox, Wipro's customer service executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Wipro, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Wipro for customer service executives, click here.
How do I get a job at Wipro as a Customer Service Executive?
To get a job at Wipro as a Customer Service Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Wipro interview questions and practice your responses to prepare thoroughly.

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Gender Based Ratings for Wipro Customer Service Executive

based on 127 reviews
3.6
Rated by 59 Women

Rated 4.1 for Job Security and 3.9 for Work-Life Balance

women
3.5
Rated by 68 Men

Rated 4.0 for Job Security and 3.9 for Company Culture

men

Working Days for Wipro Customer Service Executive

based on 134 reviews
Monday to Friday
52%
Rotational Shift
40%
Monday to Saturday
6%
Other
2%

Work Timings for Wipro Customer Service Executive

based on 134 reviews
Flexible timing
Strict (5.30pm - 3am)
Strict (8.30pm - 5.30pm)
61%
7%
1%
31% employees reported other strict timings

Shift Timings for Wipro Customer Service Executive

based on 134 reviews
Night shift
Day shift
52%
48%

Business Travel for Wipro Customer Service Executive

based on 134 reviews
No travel
65%
Within city
21%
International travel
7%
Within country
7%
Wipro Customer Service Executive Salary
based on 457 salaries
₹1 L/yr - ₹6.8 L/yr
At par with the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
10 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
6 total responses
officeGym
Office gym
2 total responses
+3 more benefits
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