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Wipro Customer Service Executive Pune Reviews

Updated 15 Mar, 2025

Overall Rating

4.0/5

based on 15 reviews

Rating distribution

5

10 (66.7%)

4

2 (13.3%)

3

0 (0%)

2

0 (0%)

1

3 (20.0%)

Category Ratings

3.8

Work-life balance

3.7

Company culture

3.5

Skill development

3.4

Job security

3.1

Work satisfaction

2.8

Salary

2.5

Promotions

What employees say about Wipro?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

78% employees reported

Flexible timing

50% employees reported

No travel

56% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

8 reviews

3.9

Rated by Men

6 reviews

Wipro is rated 4.0 out of 5 stars on AmbitionBox, based on 15 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the c ... Read more

Wipro is rated 4.0 out of 5 stars on AmbitionBox, based on 15 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

15 reviews found

Sort by: Popular

Customer Service Executive in Pune

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Mar 2025

Likes

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Customer Service Executive in Pune

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Jan 2025

Likes

Yes

Salary - Good
Skill development - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Company good but Manegement not good

Work satisfaction - Poor

What people are saying about Wipro

View All

currently not working

Hi friends, I have 4 offers. One from Accenture with 30 lpa with 5% variable, Capgemini with 31 but with 10% variable, CTS with 33.5 with 50k variable and Wipro with 30 and 10% variable. Which one should I go for? I have a total of 10 years of experience in Java development. Please suggest. All were in the Pune location except Accenture (Bangalore).

Got 4 offers but really confused to select. Please help.

Accenture Bangalore

34 participants . poll closed

Got a question about Wipro?

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Customer Service Executive in Pune

Full Time

·

Accounting & Taxation Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 08 Jul 2023

Likes

work life balance is good there is no extreme pressure of work in wipro.

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

dont think of promotion if your are working in wipro, there is complete politics if it comes to promotion.

Promotions - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Top Wipro Customer Service Executive Interview Questions

asked in Customer Service Executive interview

Q1. Are you double dose vaccinated?

View answers (44)

asked in Customer Service Executive interview

Q2. How will you handle Customers

View answers (32)

Get interview-ready with top interview questions

View all 6 questions

asked in Customer Service Executive interview

Q3. How comfortable with rotational shifts

View answers (25)

asked in Customer Service Executive interview

Q4. Quality of a good customer service

View answers (21)

asked in Customer Service Executive interview

Q5. Basic Ideas Of Non voice process

View answers (11)

Customer Service Executive in Pune

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Mar 2023

Likes

Seniors are very rude and they harrass juniors.. Very dominating and it's not workable company with such people.. Please remove such people from your company.

Dislikes

Same as above

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Pune

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Jul 2024

Likes

Nothing I liked there in wipro.

Dislikes

Managers and office politics are both third class..... No value of hard work.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Executive in Pune

Full Time

·

Back Office Department

5.0

posted on 03 Dec 2023

Overall Rating

Customer Service Executive in Pune

Full Time

·

Finance Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Feb 2024

Likes

Yes, my work experience was very good in Wipro technologies and I got full support from manager and management was very good there. They didn't make me any pressure to extra work.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I don't have any bad experience for job. I appreciate always to Wipro technologies company.

You are reading trusted reviews. Keep reading to find out more about Wipro.

Customer Service Executive in Pune

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 05 Jul 2022

Likes

Overall experience was good

Salary - Good
Promotions - Good
Work-life balance - Excellent

Dislikes

No dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Executive in Pune

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Jun 2022

Likes

Wipro best place to work.provide good training and work culture is also good 😊

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing all good 😊

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Pune

Business Process Outsourcing Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Oct 2020

Likes

Pathetic

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Pune

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 23 Apr 2019

Likes

It provides you good carrer opportunities and helps in personal growth of employee we can learn and earn

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Work Details

Work days: Monday to Friday (Flexible Timings)

Customer Service Executive in Pune

Bps Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Nov 2021

Likes

Neat, clean, hygienic, nice infrastructure, cab facility

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Was nice

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Pune

Bps Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 08 Mar 2018

Likes

Work environment, pick and drop facility

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

It was good

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Pune

BPS Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Aug 2018

Likes

Work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Growth is slow.

Work Details

Work timings: Flexible Timings

Customer Service Executive in Pune

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 15 Apr 2019

Likes

I was happy to work with Wipro US based company...

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Everything is good..

Work Details

Work days: Monday to Friday (Strict Timings)

Customer Service Executive Jobs at Wipro

Customer Service Executive

Pune

2-4 Yrs

₹ 2.75-5 LPA

More about working at Wipro

#21 Best Mega Company - 2022

#14 Best Mega Company - 2021

HQ - Bangalore/Bengaluru, Karnataka, India
IT Services & Consulting
1 Lakh+ Employees (India)
Public
BPO

Tell us how to improve this page.

Wipro Customer Service Executive Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 Wipro reviews submitted by Wipro employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Wipro is the right company for you. 78% of employees reported the working day...s at Wipro as Monday to Friday. 50% employees reported the work timings at Wipro as Flexible timing. Read more

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Wipro Customer Service Executive Pune Reviews

Wipro Customer Service Executive Salaries in Pune

based on 30 salaries

₹1.1 L/yr - ₹5 L/yr

5% less than the average Customer Service Executive Salary in India

View more details

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