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Wipro Customer Service Executive Navi Mumbai Reviews

Updated 31 Jan, 2023

Overall Rating

2.7/5

based on 11 reviews

Rating distribution

5

4 (44.4%)

4

2 (22.2%)

3

2 (22.2%)

2

0 (0%)

1

1 (11.1%)

Category Ratings

2.6

Salary

2.5

Job security

2.3

Company culture

2.1

Work-life balance

2.1

Promotions

2.1

Work satisfaction

2.0

Skill development

What employees say about Wipro?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

75% employees reported

Flexible timing

50% employees reported

No travel

57% employees reported

View more detailed insights

Gender based rating

2.3

Rated by Women

4 reviews

3.4

Rated by Men

4 reviews

Wipro is rated 2.7 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with ... Read more

Wipro is rated 2.7 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Customer Service Executive in Navi Mumbai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Apr 2022

Likes

Work environment , profession and way of manners

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing.

Work Details

Stable

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Navi Mumbai

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 31 Jan 2023

Likes

Good place to work

Company culture - Good

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Wipro

View All

Revoke resignation

I have LWD coming after 3 days but I have no offer so I asked hr to revoke my resignation.now he said me to withdraw from portal but I'm still giving some interviews and waiting for result so now how should I ask hr that till when is the deadline to accept the withdraw from portal ?? Can I ask this question. Will it not irritate hr ??

Got a question about Wipro?

Ask anonymously on communities.

Customer Service Executive in Navi Mumbai

United heatcare Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Jul 2022

Likes

They will show u fake promising about increasing ur salary n promotion and nothing will happen total waste of time no promotion no salary hike supervisor are useless never come to office taking salary for no reason alot of parameters which create pressure

Dislikes

Politics in office they alot of undeserving candidate working here since long time no support salary is always reducting

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Top Wipro Customer Service Executive Interview Questions

asked in Customer Service Executive interview

Q1. Are you double dose vaccinated?

View answers (44)

asked in Customer Service Executive interview

Q2. How will you handle Customers

View answers (32)

Get interview-ready with top interview questions

View all 6 questions

asked in Customer Service Executive interview

Q3. How comfortable with rotational shifts

View answers (25)

asked in Customer Service Executive interview

Q4. Quality of a good customer service

View answers (21)

asked in Customer Service Executive interview

Q5. Basic Ideas Of Non voice process

View answers (11)

Customer Service Executive in Navi Mumbai

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 20 Nov 2021

Likes

Good employee facilities for education and insurance

Dislikes

Rotational shifts. Slow growth

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Navi Mumbai

Uhg Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Jul 2022

Likes

All facilities are very good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Navi Mumbai

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 15 Jan 2019

Likes

Salary - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Good

Overall Rating

Customer Service Executive in Navi Mumbai

Software Development Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 May 2022

Likes

I worked here for 1 and half year no growth and opportunities Manager TL they don't help you growing up.

Dislikes

Only work environment is good.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Not good.

Work days: Rotational Shift (Strict Timings)

You are reading trusted reviews. Keep reading to find out more about Wipro.

Customer Service Executive in Navi Mumbai

Rj Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2022

Likes

I have already been work in 2017

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Na

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Discover interview dos and don'ts from real experiences

Customer Service Executive in Navi Mumbai

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 May 2022

Likes

Best place to work.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Friendly environment helpfull associate's.

Work Details

Awesome

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

More about working at Wipro

#21 Best Mega Company - 2022

#14 Best Mega Company - 2021

HQ - Bangalore/Bengaluru, Karnataka, India
IT Services & Consulting
1 Lakh+ Employees (India)
Public
BPO

Tell us how to improve this page.

Wipro Customer Service Executive Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Wipro reviews submitted by Wipro employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Wipro is the right company for you. 75% of employees reported the working day...s at Wipro as Rotational Shift. 50% employees reported the work timings at Wipro as Flexible timing. Read more

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Wipro Customer Service Executive Navi Mumbai Reviews

Employee Benefits for Wipro Customer Service Executive Navi Mumbai

Office cab/shuttle

1 total response

Health insurance

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

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