IBM Customer Service Executive Reviews by 10+ Employees | Rated 4.6/5

What employees say about IBM?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

61% employees reported

Flexible timing

88% employees reported

No travel

56% employees reported

View more detailed insights

Gender based rating

4.9

Rated by Women

5 reviews

4.9

Rated by Men

4 reviews

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12 reviews found

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Customer Service Executive in Gurgaon / Gurugram

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Oct 2023

Likes

Working Environment was good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No growth in the company

Sopra Steria

Rated 4 for Job Security by our employees on AmbitionBox

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Customer Service Executive in Gurgaon / Gurugram

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 11 Sep 2022

Likes

People were very helping & supportive.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

I didn't find anything to dislike.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about IBM

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a servicenow developer

Salary Negotiation

Hi Everyone I am working as a ServiceNow Developer with 6.75 LPA ( 6.1 fixed ) . I got an offer from PWC with 10.5 LPA fixed + 20% variable and I accepted the offer. Now I got another offer from IBM w... read more

Got a question about IBM?

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Customer Service Executive in Bangalore / Bengaluru

Part Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Feb 2023

Likes

Customer care executive assistance

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Hai Iam nsivaramakrishna I can apply for the post customer care executive assistance

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves International Travel, Travel Within City.

Customer Service Executive in New Delhi

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 01 Nov 2022

Likes

Best Company based on project your into

Dislikes

Nothing Much, it all depends on which project your into

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Mar 2018

Likes

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Customer Service Executive in IT park,Chandigarh

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 02 May 2022

Likes

Work environment is so friendly n good ,team members and colleagues were very helpful.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Only Long Shift timings although overall is good.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Gurgaon / Gurugram

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 12 Mar 2019

Likes

Few things

Skill development - Good

Dislikes

Few things

Work Details

No comments

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Executive in Gurgaon / Gurugram

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Jan 2020

Likes

Everything was fine here

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing bad about the company

Work Details

Everything is fine

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Executive in Kolkata

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Sep 2018

Likes

good organisation to work, really good people

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

I don't see anything like this

Customer Service Executive in Vishakapatanam

Full Time

Customer Care Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Mar 2022

Likes

Thats a good time worked at IBM. Good environment and good culture and team members are supportive

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes

Customer Service Executive in Visakhapatnam

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 16 May 2022

Likes

Company policies.

Salary - Good
Job security - Good
Company culture - Good

Dislikes

Minimum career growth opportunities.

Work Details

Overall I have satisfy at working culture and co operation.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Executive in Pune

Bpo Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Aug 2017

Likes

Meritocracy is on place ....Great company...

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None

Work Details

Friendly and enjoying

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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IBM Customer Service Executive Reviews by Locations

IBM Customer Service Executive Gurgaon / Gurugram Reviews

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 IBM reviews submitted by IBM employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IBM is the right company for you. 61% of employees reported the working days at I...Read more

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IBM Customer Service Executive Reviews

IBM Customer Service Executive Reviews

What employees say about IBM?

Workplace insights

Rotational Shift

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

12 reviews found

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