Firstsource Solutions Customer Service Executive Mumbai Reviews

Likes

Very helpful nature and understanding management supportive staff specially tl manager bhr

Dislikes

In any company we have to face some consequences, but overall the company was the best. I have worked in.

Likes

I like it

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing i liked about working at first source

Dislikes

Everything i dislike about working at first source

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

No safety No proper checking and terrible

Dislikes

No Equality alot of Favouritism for Caste related

Work Details

Tereible

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I was working in Mumbai Everything is good management and you get the best support everytime when you scores are down the management will make sure you get the best support to grow, if you don't know things just ask no matter how many times still you get the best support . it has really helped me lot during my time. Firstsource islike a second family for me and best job ever it actually feels like home every one is very open with everything....Read More

Dislikes

Nothing to dislike on my side I regret that I resigned from such a lovely organization

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

It was a good experience overall

Dislikes

No dislikes as I was there for short period of time

Likes

Decent work culture and if you are not too worse then expect the job security too.

Dislikes

career growth is nil(barely 5 people gets promotions on a paper but their salaries kind of remain the same for couple of years atleast). To get good appraisal, You really have to be there at the top of the chart(top 10) among 300 people, That's when you can expect 4-6k or else the average hike is 2k. A person who joined as a experienced guy was getting 21k and have been there with the company with good performance from last 3 years and his salary has been increased to 25k while a fresher with no experience/knowledge gets 28-30k now. Obviously, It disheartens the experienced fellow as his work is being underappreciated at all the levels. Hence, The experienced fellow leaves the company and the fresher don't perform at the level of experienced guy and the whole process suffers as a result of it. FSL gives 1.75 leaves every month. You may accumulate 30 leaves at one point but if you apply for 10 leaves or even 5 leaves, There will be plenty of questions thrown at you. 10 leaves is almost impossible(only in exceptional case), they would rather ask you to leave, 5 leaves is possible but you have to fight for it....Read More

Work Details

As a collection agent with a third party collection agency for a credit card company.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security

Dislikes

Work culture

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Teammates are supportive

Dislikes

NA

Work Details

Best

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Everything is wonderful except for some team leads in sky process

Dislikes

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Nothing

Dislikes

People only go up the ladder by doing wrong practices

Work Details

Worst company

Work timings: Strict Timings

Work related travel: This is a desk job.

Employee Benefits

How to demotivate your colleagues

Likes

Friendly atmosphere, Good policies

Dislikes

Many of friends are working in this company As per their knowledge their no dislike .. very good company to work around.

Work Details

As an experienced person this is very good company to work around.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.