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Firstsource Solutions

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based on 4.4k Reviews

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Reviews
4.4k
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Firstsource Solutions Customer Service Executive Chennai Reviews

Updated 5 Oct, 2023

Overall Rating

4.7/5

based on 11 reviews

Rating distribution

5

5 (45.5%)

4

4 (36.4%)

3

2 (18.2%)

2

0 (0%)

1

0 (0%)

Category Ratings

4.7

Skill development

4.7

Work satisfaction

4.6

Company culture

4.6

Job security

4.6

Work-life balance

4.6

Promotions

4.5

Salary

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

34% employees reported

Flexible timing

44% employees reported

No travel

43% employees reported

View more detailed insights

Gender based rating

3.7

Rated by Women

5 reviews

4.9

Rated by Men

6 reviews

Firstsource Solutions is rated 4.7 out of 5 stars on AmbitionBox, based on 11 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction ... Read more

Firstsource Solutions is rated 4.7 out of 5 stars on AmbitionBox, based on 11 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Customer Service Executive in Chennai

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 07 May 2023

Likes

It’s a ok comlany

Dislikes

Very stressful and very less breaks

Salary - Poor
Job security - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Service Executive in Chennai

Full Time

·

Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 23 Nov 2022

Likes

overall ok

Work satisfaction - Good
Company culture - Good

Dislikes

nothing good for fresher

Customer Service Executive in Chennai

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 05 Oct 2023

Likes

Like a amazing organisation and good co-ordination...

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing else...

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Chennai

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Feb 2022

Likes

Its very cool to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing is there

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Healthcare Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 31 Aug 2018

Likes

Good team iam working

Work satisfaction - Good

Dislikes

No job security

Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Customer Service Executive in Chennai

CSR Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Jun 2019

Likes

Innovation, supportive higher authority staffs

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Chairs and hardware spare parts, mostly damaged

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Service Executive in Chennai

Employee Relations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Jun 2018

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

Customer Service Executive in Chennai

Email process Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

5.0

Skill development

2.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 22 Aug 2018

Likes

Work environment

Skill development - Excellent

Dislikes

Politics

Salary - Bad
Job security - Poor
Promotions - Bad

Work Details

Level 2 associate

Work timings: Strict Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Executive in Chennai

Bpo,CRA Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 18 Apr 2018

Likes

All are given good values each other ....

Salary - Good
Job security - Good
Company culture - Good

Dislikes

Sallary low

Work Details

General common system work

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Service Executive in Chennai

Semi voice process, Aneja towers Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Jun 2020

Likes

I'm a former employee. But still I love this company very much. (FSL Chennai, Aneja towers)

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing big. Only those seating chairs. Most of them were damaged. Replacement of those, will make employees work comfortably.

Work Details

Helps us to concentrate well on our career path with balancing the personal life normally without any difficulty, which many other companies don't offer.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

BPO Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 04 Dec 2018

Likes

Work , shifts and all like but except salary...

Job security - Good
Work satisfaction - Excellent
Company culture - Good

Dislikes

Basic Salary and increment

Work Details

Everything is good only...

Work days: Alternate Saturday off (Flexible Timings)

Top trending discussions

View All

I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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More about working at Firstsource Solutions

HQ - Mumbai, Maharashtra, India
BPO
10k-50k Employees (India)
Public

Tell us how to improve this page.

Firstsource Solutions Customer Service Executive Reviews by Locations

Firstsource Solutions Customer Service Executive Mumbai Reviews
Firstsource Solutions Customer Service Executive Bangalore / Bengaluru Reviews
Firstsource Solutions Customer Service Executive Bhopal Reviews
Firstsource Solutions Customer Service Executive Vijayawada Reviews
Firstsource Solutions Customer Service Executive Gandhinagar Reviews
Firstsource Solutions Customer Service Executive Navi Mumbai Reviews

Firstsource Solutions Chennai Reviews by Designations

Firstsource Solutions Customer Service Associate Chennai Reviews
Firstsource Solutions Senior Customer Service Associate Chennai Reviews
Firstsource Solutions Associate Chennai Reviews
Firstsource Solutions Senior Analyst Chennai Reviews
Firstsource Solutions Senior Associate Chennai Reviews
Firstsource Solutions Team Lead Chennai Reviews
Show more
Firstsource Solutions Analyst Chennai Reviews
Firstsource Solutions Customer Support Associate Chennai Reviews
Firstsource Solutions Senior Executive Chennai Reviews
Firstsource Solutions Quality Analyst Chennai Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 34% of employees reported the working days at Firstsource Solutions as Monday to Saturday. 56% employees reported the work timings at Firstsource Solutions as Strict timing. Read more

Home >
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Firstsource Solutions Reviews >
Firstsource Solutions Customer Service Executive Chennai Reviews

Firstsource Solutions Customer Service Executive Salaries in Chennai

based on 28 salaries

₹1.1 L/yr - ₹4.5 L/yr

At par with the average Customer Service Executive Salary in India

View more details

Employee Benefits for Firstsource Solutions Customer Service Executive Chennai

Health insurance

1 total response

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

View All

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3.6

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3.5

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