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Maxicus
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I applied via Walk-in and was interviewed before Dec 2021. There were 4 interview rounds.
You have to give basic knowledge of your English
I am an experienced Senior CSA with a strong background in customer service and problem-solving.
Over 10 years of experience in customer service roles
Proven track record of resolving customer issues and ensuring customer satisfaction
Excellent communication and interpersonal skills
Ability to handle difficult situations and remain calm under pressure
Strong attention to detail and organizational skills
Proficient in using c...
I want to join as a customer service representative because I enjoy helping people and providing excellent service.
I have a passion for assisting others and resolving their issues.
I have strong communication and problem-solving skills.
I enjoy working in a team-oriented environment.
I have previous experience in customer service roles.
I find satisfaction in ensuring customer satisfaction and building positive relationshi
Email etiquette includes proper salutation, clear subject line, concise message, and professional tone.
Use a proper salutation and greeting
Include a clear and concise subject line
Keep the message brief and to the point
Avoid using all caps or excessive punctuation
Use a professional tone and avoid slang or abbreviations
Proofread for spelling and grammar errors before sending
The company should provide a supportive and challenging work environment with opportunities for growth and development.
Supportive work environment
Challenging tasks
Opportunities for growth and development
I plan to be with the company for the long term, contributing my skills and expertise to its growth and success.
I am committed to building a long-term career with the company.
I have a track record of staying with my previous employers for several years.
I am excited about the opportunities for growth and development within the company.
I believe in the company's mission and values and want to contribute to its success.
I ...
I wanted to explore new opportunities and challenges in my career.
Seeking professional growth and advancement
Looking for a more challenging role
Interested in expanding my skill set
Desire to work in a different industry or with different technologies
Seeking a better work-life balance
Relocation or commute reasons
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 3 interview rounds.
Logical reasoning, time and Speed
I applied via Walk-in and was interviewed before May 2021. There were 2 interview rounds.
Was a online test
I applied via Referral and was interviewed before Nov 2023. There were 3 interview rounds.
My salary expectation is based on my experience, skills, and the market rate for this position.
Consider my years of experience in the industry
Take into account my relevant skills and qualifications
Research the current market rate for Senior CSA positions
Open to negotiation based on benefits and opportunities for growth
I want to work in BPO because I enjoy interacting with people, solving problems, and providing excellent customer service.
Enjoy interacting with people
Solving problems
Providing excellent customer service
I resigned from my previous job to pursue new opportunities for growth and development.
Seeking new challenges and opportunities for career advancement
Desire for professional growth and development
Company restructuring or changes in job responsibilities
Relocation to a new city or country
Better work-life balance or personal reasons
I appeared for an interview in Jan 2025.
In my previous job role, I was responsible for managing customer inquiries, resolving issues, and ensuring customer satisfaction.
Handling customer inquiries and providing solutions
Resolving customer issues in a timely manner
Ensuring customer satisfaction through effective communication
Maintaining customer records and documentation
Collaborating with other team members to address customer needs
I am looking for a competitive salary based on my experience and skills.
Research industry standards for Senior CSA salaries
Consider your level of experience and skills
Be prepared to negotiate based on benefits and perks offered
We need to describe a given topic in 400 words.
In my previous job, I was responsible for managing customer inquiries, resolving issues, and ensuring customer satisfaction.
Handling customer inquiries and providing solutions
Resolving customer issues and complaints
Ensuring customer satisfaction through effective communication and problem-solving
Maintaining customer records and documentation
Collaborating with other departments to address customer needs
Types of fraud include identity theft, credit card fraud, insurance fraud, and investment fraud.
Identity theft involves stealing someone's personal information to commit fraud.
Credit card fraud is when someone uses another person's credit card information without authorization.
Insurance fraud occurs when someone makes false claims to an insurance company for financial gain.
Investment fraud involves deceptive practices ...
I applied via Company Website and was interviewed before Aug 2022. There were 4 interview rounds.
Mathematics test and general knowledge
Duplication for the process refers to creating a copy of the existing process to ensure consistency and efficiency.
Duplication can help in standardizing processes across different teams or departments.
It can also be useful for training purposes, where a duplicate process can be used for practice.
Duplication should be done carefully to avoid confusion and ensure that the copied process is updated and relevant.
For exampl...
I applied via Recruitment Consulltant and was interviewed in Dec 2023. There were 3 interview rounds.
Communication over the language ?
I applied via Naukri.com and was interviewed in Feb 2024. There were 4 interview rounds.
Svar Test for English Fluency
based on 2 interviews
Interview experience
based on 2 reviews
Rating in categories
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| ₹2.1 L/yr - ₹3 L/yr |
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