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Maxicus
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I applied via Recruitment Consulltant and was interviewed in Jul 2024. There was 1 interview round.
I am a dedicated and empathetic customer support associate with a passion for helping customers resolve their issues.
I have over 3 years of experience in customer service roles
I am skilled in active listening and problem-solving
I have a strong attention to detail and can handle high-pressure situations
I am proficient in using CRM software and ticketing systems
I strive to provide excellent customer service and ensure cu
I applied via Company Website and was interviewed before Dec 2023. There were 3 interview rounds.
Experienced customer support associate with a passion for helping customers and resolving issues efficiently.
Over 5 years of experience in customer support roles
Strong communication and problem-solving skills
Ability to remain calm and professional in high-pressure situations
Familiarity with CRM systems and ticketing platforms
Received multiple awards for outstanding customer service
The best day of my life was when I graduated from college with honors.
Graduating from college with honors
Celebrating with family and friends
Feeling proud of my accomplishments
Varsant test speaking & listening test Mail writing, paragraph
I am passionate about providing excellent customer service and believe in the values and mission of this organization.
I have a strong background in customer service and enjoy helping others
I admire the company's commitment to customer satisfaction and innovation
I believe in the organization's values and mission statement, and want to contribute to its success
I applied via Referral and was interviewed in Nov 2023. There were 2 interview rounds.
BPO stands for Business Process Outsourcing. Customer satisfaction is the measure of how well a product or service meets or exceeds customer expectations, while customer dissatisfaction refers to the opposite.
BPO is the practice of contracting specific business processes to external service providers.
Customer satisfaction is achieved when customers' needs and expectations are met or exceeded.
Customer dissatisfaction oc...
Roles and response
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posted on 21 Nov 2019
I applied via Walk-in and was interviewed in May 2019. There were 4 interview rounds.
posted on 23 Sep 2021
I applied via Naukri.com and was interviewed before Sep 2020. There was 1 interview round.
posted on 9 Nov 2019
posted on 8 Apr 2021
I applied via Referral and was interviewed in Oct 2020. There were 3 interview rounds.
posted on 28 May 2022
I applied via www.jora.com and was interviewed before May 2021. There were 4 interview rounds.
Typing skills, Grammar check, logical questions related to customer queries and issues
posted on 19 Dec 2020
I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 4 interview rounds.
posted on 28 Apr 2021
I applied via Walk-in
based on 4 interviews
Interview experience
based on 1 review
Rating in categories
Customer Support Executive
49
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Service Executive
45
salaries
| ₹0 L/yr - ₹0 L/yr |
Team Lead
20
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Care Executive
19
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Executive
13
salaries
| ₹0 L/yr - ₹0 L/yr |
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