Add office photos
i
Maxicus
Compare
Filter interviews by
Maxicus Customer Support Executive Interview Questions and Answers
Maxicus Customer Support Executive Interview Experiences
3 interviews found
Selected
I applied via Walk-in and was interviewed before Dec 2023. There was 1 interview round.
(2 Questions)
- Q1. Family background
- Q2. Salary expected
- Ans.
My expected salary is competitive and reflective of my experience and skills in customer support.
Research industry standards for customer support executive salaries
Consider my years of experience in customer support
Factor in any additional skills or certifications that may warrant a higher salary
Be open to negotiation based on the overall compensation package offered
Interview Preparation Tips
Selected
I applied via LinkedIn and was interviewed in Jul 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Self introduction
- Q2. Why do you want this job?
Write mail because i was interviewed for mail process.
(1 Question)
- Q1. Self introduction
Interview Preparation Tips
(1 Question)
- Q1. Tell me about your experience
(1 Question)
- Q1. Sale the product
- Ans.
To sell the product, focus on highlighting its unique features and benefits to the customer.
Understand the customer's needs and tailor your pitch accordingly
Highlight the key features and benefits of the product
Address any potential concerns or objections the customer may have
Create a sense of urgency or exclusivity to encourage the customer to make a purchase
Offer a special promotion or discount to sweeten the deal
Top trending discussions
Interview questions from similar companies
Selected
I applied via Job Fair and was interviewed in Dec 2023. There were 11 interview rounds.
(2 Questions)
- Q1. Tel about ur self
- Ans.
I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.
Over 5 years of experience in customer support roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM systems and ticketing platforms
Excellent communication and problem-solving skills
Received multiple awards for outstanding customer service
- Q2. Tel aboutfamily
- Ans.
Family is a group of people related by blood, marriage, or adoption who support and care for each other.
Family provides emotional support and love.
Family members share common values and traditions.
Family can include parents, siblings, grandparents, aunts, uncles, and cousins.
Family dynamics can vary greatly depending on cultural norms and individual relationships.
(10 Questions)
- Q1. Why do you want to work at this company
- Ans. Make the role great fit for me and I love customer support
- Q2. Why do you want this job
- Ans. I saw the social media I have always loved how you have people in different departments interact users
- Q3. What are you greatest strength
- Ans. Working hard work and where everything is new and consanlty growing
- Q4. Why should hiring you
- Ans. This company famous for India greatest think
- Q5. What are you leaving current job
- Q6. What is ur current salary
- Q7. How do u like one
- Q8. What intrested mean
- Ans.
Interest means something that arouses curiosity or concern.
Interest can refer to a topic or subject that someone finds fascinating or engaging.
It can also refer to the feeling of wanting to know more about something.
In the context of customer support, interest can refer to a customer's concern or inquiry about a product or service.
Showing genuine interest in helping customers can improve customer satisfaction and loyal
- Q9. How explain company
- Q10. What Experience
(7 Questions)
- Q1. What can you expect an interview with tcs
- Ans. I think asked interview question soft skills communications experience strength weakness how handling challenging situations
- Q2. Behaviour interview questions
- Q3. Tell me about time you faced a challenging situation at work how to handling
- Q4. Different types of interview
- Q5. Technical and behavioral
- Q6. Hr interview questions
- Ans. Hobbies experience family background weakness strength
- Q7. Asking skills u
- Ans. Post graduate diploma in computer application s
I don't know this coding test because I have completed my studies b.com computers
I don't know because I have studied commerce
Group discussion is mean important
I don't know coding test
(2 Questions)
- Q1. Why Experience job
- Q2. What Weakness u
- Ans. Easy attracted people and trust everyone
(3 Questions)
- Q1. Skills experience
- Q2. Strength asked u
- Q3. Family also working hard
I don't know assignment
No this answer because I have complete my graduation b.com
(2 Questions)
- Q1. Tell me About your Resume
- Ans.
Experienced customer support executive with strong communication skills and a proven track record of resolving customer issues.
5+ years of experience in customer support roles
Proficient in handling customer inquiries and complaints
Skilled in using CRM software to track customer interactions
Successfully resolved 90% of customer issues within a timely manner
Received multiple awards for excellent customer service
- Q2. How much year of experience you are holding
- Ans.
I have 5 years of experience in customer support roles.
I have worked in customer support for 5 years
I have experience handling customer queries and complaints
I have worked in both phone and email support roles
Selected
I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.
(4 Questions)
- Q1. Normal introduction
- Q2. Career Objectives and experience
- Ans.
My career objective is to utilize my experience in customer support to provide excellent service and contribute to the success of the company.
Experienced in handling customer inquiries and resolving issues efficiently
Strong communication skills to effectively interact with customers and team members
Goal-oriented mindset to achieve targets and exceed expectations
Seeking opportunities for professional growth and developm
- Q3. Qualifications and problem solving
- Q4. Manager round and skill questions.
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Firstsource Solutions
Anonymous
posted on 5 Aug 2024
(1 Question)
- Q1. How will you manage with multiple tasks
- Ans.
I will prioritize tasks based on urgency and importance, delegate when necessary, and use time management techniques.
Prioritize tasks based on urgency and importance
Delegate tasks when necessary
Use time management techniques such as creating to-do lists and setting deadlines
Stay organized and focused on one task at a time
(2 Questions)
- Q1. Maximum Qualification you have
- Ans.
Bachelor's degree in Business Administration
Completed Bachelor's degree in Business Administration
Studied various subjects related to business management and customer service
Acquired skills in communication, problem-solving, and decision-making
Relevant coursework included marketing, finance, and organizational behavior
- Q2. Basic scenarios relating to customer experience
Interview Preparation Tips
Grammar question fill in the blank
(1 Question)
- Q1. Why you want to join
Customer Support Executive Interview Questions & Answers
Conneqt Business Solutions
Anonymous
posted on 8 Jun 2023
I applied via Naukri.com and was interviewed in May 2023. There were 4 interview rounds.
(1 Question)
- Q1. Introduction where are you from, this is a wfh profile
(1 Question)
- Q1. Previous experience
Versant test, minimum score required was 4
Interview Preparation Tips
Maxicus Interview FAQs
Tell us how to improve this page.
Maxicus Interviews By Designations
- Maxicus Customer Service Executive Interview Questions
- Maxicus Customer Care Executive Interview Questions
- Maxicus Telecaller Interview Questions
- Maxicus Customer Support Associate Interview Questions
- Maxicus Customer Support Executive Interview Questions
- Maxicus BPO Executive Interview Questions
- Maxicus Senior Customer Support Executive Interview Questions
- Maxicus BD Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
People are getting interviews through
Customer Support Executive Interview Questions from Similar Companies
Maxicus Customer Support Executive Reviews and Ratings
based on 33 reviews
Rating in categories
|
Customer Support Executive
48
salaries
|  ₹1 L/yr - ₹3.5 L/yr |
|
Customer Service Executive
42
salaries
| ₹1.1 L/yr - ₹4 L/yr |
|
Team Lead
20
salaries
| ₹2 L/yr - ₹5 L/yr |
|
Customer Care Executive
19
salaries
| ₹1.2 L/yr - ₹3.2 L/yr |
|
Senior Executive
9
salaries
| ₹2.4 L/yr - ₹3 L/yr |
WNS
Firstsource Solutions
EXL Service
Genpact
Calculate your in-hand salary
- Home >
- Interviews >
- Maxicus Interview Questions >
- Maxicus Customer Support Executive Interview Questions
