Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Maxicus Team. If you also belong to the team, you can get access from here

Maxicus Verified Tick

Compare button icon Compare button icon Compare
3.7

based on 297 Reviews

Filter interviews by

Maxicus Senior Customer Service Executive Interview Questions and Answers

Updated 12 May 2024

Maxicus Senior Customer Service Executive Interview Experiences

1 interview found

Senior Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 12 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
    • Add your answer

Top trending discussions

View All
Interview Tips & Stories
2w
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
Got a question about Maxicus?
Ask anonymously on communities.

Interview questions from similar companies

Senior Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 17 Jun 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Conneqt Business Solutions Senior Customer Service Executive interview:
  • Communication Skills

Senior Customer Service Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 2 May 2023

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about yourself? To speak on any topic for 30 seconds. Like the topics are your favourite day? What you did yesterday? What you learnt about this organisation?
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself specifically focusing on education and experiences (if any). Job profile (if any) About the company.
    • Add your answer
  • Q2. What are your achievements? Why we should hire you? Explain your 3 qualities and 3 weakness?
    • Add your answer

Senior Customer Service Executive Interview Questions & Answers

TaskUs user image Anonymous

posted on 6 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Why you choose bpo
    • Add your answer

Senior Customer Service Executive Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 10 Jun 2022

I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your self?
  • Ans. I told them about myself very shortly as they had my resume
    • Answered Anonymously
    Add your answer
  • Q2. They had given me a topic any topic
  • Ans. I choose a topic quarantine what i did on those days
    • Answered Anonymously
    Add your answer
  • Q3. Final round was a operation round as they ask the same question
  • Ans. I answered the management very nicely and then i got selected
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I like the process knowldage of this company

Senior Customer Service Executive Interview Questions & Answers

WNS user image Jagdish Solanki

posted on 9 Mar 2022

I applied via Approached by Company and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Take me through your resume? Be truthful, They are just looking for how you can be an asset to the company rather than any liability.....just concentrate on this.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - while introducing yourself concentrate on why you are a right person for that particular post and how you can be an asset to the company rather than family, personal attribute not related to job in that case not even need to elobrate ur liking and hobbies.
Introduce yourself like you are telling a story engaging the interviewer and how you are a hero for that particular trade you are getting hired for.

Senior Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions user image Yash C Shinde

posted on 7 Aug 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why you want to work with bpo ?
  • Ans. 

    I am passionate about providing excellent customer service and enjoy the fast-paced environment of a BPO.

    • I thrive in a dynamic and challenging work environment

    • I have a strong background in customer service and enjoy helping customers

    • I appreciate the opportunity to work with a diverse range of clients and industries

    • Answered by AI
    Add your answer
  • Q2. How will you manage your travel?
  • Ans. 

    I will manage my travel efficiently by planning ahead, utilizing technology, and staying organized.

    • I will create a detailed itinerary with all travel arrangements including flights, accommodations, and transportation.

    • I will use travel apps and websites to book tickets, check-in online, and receive real-time updates on my journey.

    • I will pack strategically, making a list of essentials and ensuring I have all necessary do...

    • Answered by AI
    Add your answer

Senior Customer Service Executive Interview Questions & Answers

iEnergizer user image Kaptan Singh

posted on 5 Nov 2022

I applied via Walk-in and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. How about your previous Experience
    • Add your answer
  • Q2. How did you spend your last day
    • Add your answer
  • Q3. Why did you left your last job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Get prepare before go for an Interview and alsi make sure present your self truely

Senior Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 24 Nov 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Why do you want to join
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They not increase your salary with time but want work with 100 percent accuracy ,too much work load for ₹10500 inr , and for promotion too much favouritism

Senior Customer Service Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 4 Jun 2022

I applied via Walk-in and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Instructions questions
    • Add your answer
  • Q2. Tell about your self
    • Add your answer
Round 2 - HR 

(3 Questions)

  • Q1. Brief description of process
  • Ans. 

    Our process involves identifying customer needs, providing solutions, and ensuring customer satisfaction.

    • Identify customer needs through active listening and questioning

    • Provide solutions and options based on customer needs

    • Ensure customer satisfaction through follow-up and resolution

    • Document customer interactions and feedback for future reference

    • Answered by AI
    Add your answer
  • Q2. Process related questions
    • Add your answer
  • Q3. Process related knowledge
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please improve communication also confident tell any answer
More about working at Maxicus

Maxicus Interview FAQs

How many rounds are there in Maxicus Senior Customer Service Executive interview?
Maxicus interview process usually has 1 rounds. The most common rounds in the Maxicus interview process are HR.

Tell us how to improve this page.

Maxicus Interviews By Designations

Interview Questions for Popular Designations

Senior Customer Service Executive Interview Questions from Similar Companies

Teleperformance Senior Customer Service Executive Interview Questions
3.9
 • 22 Interviews
iEnergizer Senior Customer Service Executive Interview Questions
4.7
 • 14 Interviews
Conneqt Business Solutions Senior Customer Service Executive Interview Questions
3.7
 • 8 Interviews
Concentrix Corporation Senior Customer Service Executive Interview Questions
3.8
 • 7 Interviews
Tech Mahindra Senior Customer Service Executive Interview Questions
3.6
 • 4 Interviews
HCLTech Senior Customer Service Executive Interview Questions
3.5
 • 3 Interviews
Accenture Senior Customer Service Executive Interview Questions
3.9
 • 2 Interviews
WNS Senior Customer Service Executive Interview Questions
3.4
 • 1 Interview
Firstsource Solutions Senior Customer Service Executive Interview Questions
3.7
 • 1 Interview
EXL Service Senior Customer Service Executive Interview Questions
3.7
 • 1 Interview
View all
Maxicus Senior Customer Service Executive Salary
based on 6 salaries
₹2.8 L/yr - ₹4.2 L/yr
17% less than the average Senior Customer Service Executive Salary in India
View more details

Maxicus Senior Customer Service Executive Reviews and Ratings

based on 1 review

1.0/5

Rating in categories

2.0

Skill development

1.0

Work-Life balance

1.0

Salary & Benefits

3.0

Job Security

1.0

Company culture

1.0

Promotions/Appraisal

1.0

Work Satisfaction

Explore 1 Review and Rating
Maxicus Salaries in India
Customer Support Executive
48 salaries
unlock blur

₹1 L/yr - ₹3.5 L/yr

Customer Service Executive
42 salaries
unlock blur

₹1.1 L/yr - ₹4 L/yr

Team Lead
20 salaries
unlock blur

₹2 L/yr - ₹5 L/yr

Customer Care Executive
19 salaries
unlock blur

₹1.2 L/yr - ₹3.2 L/yr

Senior Executive
9 salaries
unlock blur

₹2.4 L/yr - ₹3 L/yr

Explore more salaries
Compare Maxicus with

WNS

3.4
Compare

Firstsource Solutions

3.7
Compare

EXL Service

3.7
Compare

Genpact

3.9
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview