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Maxicus Senior Customer Support Executive Interview Questions and Answers

Updated 13 Nov 2024

Maxicus Senior Customer Support Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why you left previous company
  • Q2. How to manage in critical situation
  • Ans. 

    In critical situations, I remain calm, assess the situation, prioritize tasks, communicate effectively, and seek help if needed.

    • Remain calm and composed to think clearly

    • Assess the situation to understand the severity

    • Prioritize tasks based on urgency

    • Communicate effectively with team members and stakeholders

    • Seek help from seniors or experts if needed

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Past experience
Round 3 - One-on-one 

(3 Questions)

  • Q1. Your Introductions
  • Q2. Experience related
  • Q3. Some random questions for testing your coms skill
Round 4 - Assignment 

Versant Test ( voice/ non voice)

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in every round

Senior Customer Support Executive Interview Questions Asked at Other Companies

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Q4. How to handle difficult customer and scenario?
Q5. How difficult situations can be handled in terms of manpower

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction was asked in the interview
  • Q2. Studies done

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in interview
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Reason for leaving previous organisation?
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why do you want to join iEnergizer?
  • Q2. US culture, LGBTQ, Black Lives Matter
Round 3 - Versant Round 

(1 Question)

  • Q1. There would be 6 parts of the Versant round which would get conducted on the computer, such as, Hear the sentence and speak the same, jumbled sentence, Rephrasing etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, be careful while speaking, just be real
Interview experience
2
Poor
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Tell me about your self in 30 to 40 words

Round 3 - Typing Test 

(3 Questions)

  • Q1. They checking the type test how much you in speed in typing
  • Q2. They asked several questions do you join this company now immediately, how much salary expected ,
  • Q3. They Will see how your communicating with others

Interview Preparation Tips

Interview preparation tips for other job seekers - After completion of 3 months in this company not worth to work in this company and they Will treat you like meachines , for going short breaks and lunch also they Will say no slots
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. They will ask about yourself and specially they will ask to respond in English and as well as Hindi too. It is domestic as well as international so languages are required.
Round 3 - Aptitude Test 

There will be 3 assessments,
1- speaking test
2- typing test
3- MCQ and best or worst ticking.

Round 4 - Operational round 

(1 Question)

  • Q1. They will ask our introduction, they will ask about previous company or anything like school, college, hobbies etc. Basically they will check the communication. so be energetic and confident while answerin...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be energetic and be confident in every rounds. There are still more opportunities, don't give up keep trying ur best, thank you.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jun 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Can u please introduce yourself?
  • Q2. Kindly explain about your previous organisation works?
Round 2 - Assignment 

System assignment as per the grammer and typing test.

Round 3 - HR 

(2 Questions)

  • Q1. Why you left your last job?
  • Q2. What is your salary expectation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Give proper details and don't stop while talking. Don't give any break while talking and focus on your communication.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Nov 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Assignment 

You need write few sentences on given subject

Round 3 - Behavioral 

(1 Question)

  • Q1. Previous roll and responsibility

Interview Preparation Tips

Interview preparation tips for other job seekers - One of the best place to work

I applied via Naukri.com and was interviewed before Nov 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self intro and job experience
Round 3 - Assignment 

English grammar, reasoning ,typing

Round 4 - HR 

(1 Question)

  • Q1. Final Hr round/opps round

Interview Preparation Tips

Interview preparation tips for other job seekers - No job security nor job guarantee. Close the process any time and remove all associate from job and make jobless at any point of time.

I applied via Naukri.com and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Chat experience, how you handle the customers, quality metrics

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place to work

Maxicus Interview FAQs

How many rounds are there in Maxicus Senior Customer Support Executive interview?
Maxicus interview process usually has 2-3 rounds. The most common rounds in the Maxicus interview process are HR, Resume Shortlist and One-on-one Round.
What are the top questions asked in Maxicus Senior Customer Support Executive interview?

Some of the top questions asked at the Maxicus Senior Customer Support Executive interview -

  1. How to manage in critical situat...read more
  2. Some random questions for testing your coms sk...read more
  3. Experience rela...read more

Tell us how to improve this page.

Maxicus Senior Customer Support Executive Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more
Maxicus Senior Customer Support Executive Salary
based on 5 salaries
₹2.9 L/yr - ₹3.1 L/yr
18% less than the average Senior Customer Support Executive Salary in India
View more details

Maxicus Senior Customer Support Executive Reviews and Ratings

based on 4 reviews

4.0/5

Rating in categories

3.8

Skill development

4.0

Work-life balance

3.8

Salary

4.0

Job security

3.8

Company culture

3.8

Promotions

4.0

Work satisfaction

Explore 4 Reviews and Ratings
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