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Maxicus
Comparebased on 326 Reviews
Filter reviews by Maxicus Senior Customer Support Executive Reviews
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What employees say about Maxicus?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
75% employees reported
Flexible timing
25% employees reported
No travel
100% employees reported
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4 reviews found
Senior Customer Support Executive in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Environment , culture
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing here too dislike
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Support Executive in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing about like .. Only some people was very friendly and supportive...
Dislikes
Everyone doing politics... Work load..work pressure ..Doesn't do things right in our product and want 100% score from employee
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
- Company culture - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Customer Support Executive in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It was all good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Customer Support Executive in Gurgaon / Gurugram
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Dislike
Dislikes
I am totally dislike this compony There is no job security. Work culture Low Salary and benefits and management not supportive
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
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Similar Designation Reviews
Customer Support Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing is there to like about this company
Dislikes
I have worked as an customer support executive for voice process in Maxicus they will not treat freshers as freshers they will give training for just 1 week about the process after that they will directly push you to take calls, while taking calls they will feel us like worthless they start point out in on-job training, from 10th day onwards they start pressurized to meet kpi's, the floor manager will shout on us to meet KPI's and the employees will feel like they are worthless,first of all they will not give enough training and they will except to meet all KPI's in just 10 days of on job training it is very disturbing & disappointing If we ask leave on any emergency basis like health issue they will asked me to submit the entire medical reports of me for taking one day leave, the management, the team leaders are very toxic in understanding employee basic needs and rights, they will give lunch break but you have to ask daily twice and thrice to have a meal, After 3 pm also they will check for availability and then they will give you half an hour lunch break literally i feel like for having lunch also we have to take permission and approval of team leader it is very annoying...Read More
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Greetings, we are sorry to hear that you did not have seamless experience. You are requested to share detailed feedback with us at hrhelpdesk@kochartech.com. This would help us improve our workplace.
Customer Support Executive in Vadodara
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall it's a great opportunity for the new comers in the corporate world here we have a lot of things to do and to learn about the work experience and skill development 🙂
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
N/A
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Greetings, we are grateful that you took the time out to leave us this amazing review. We are grateful that we had the opportunity to work with you.
Customer Support Executive in Kolkata
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Maxicus is an indispensable criteria, by which, one can commence it's journey with a little amount of a salary like 10 to 14k . This must never be forgotten that Kochar never gets late to pay the salary & promotion. They are affable & humble too. The only thing that I do not adore in Maxicus is they have stopped drop & on the contrary salary is too low.
- Job security - Excellent
- Promotions - Good
- Work-life balance - Good
Dislikes
You have already been answered
- Salary - Poor
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Employer’s Response
Greetings, thank you for your feedback.
Quality Analyst in Kolkata
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like all the seniors are good for nothing and always do scam with the clients
Dislikes
To be honest everything. This is a full scam company including the managers and the senior HRs. All they do is to loot the client and the employees. Never ever join the company if you want to grow in your career
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Greetings, thank you for your valuable feedback. You are requested to share detailed feedback with us at hrhelpdesk@kochartech.com. This would help us to make our workplace better.
Customer Care Executive in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Really speechless how employees work in this company I did not know the company did not give my 1 month salary that is why I need to resign it but no salary given to me approx two months gone also the HR not helping...they just ignoring if we try to contact...
Dislikes
Hopeless company they did not give my one month of salary almost two month gone and that is why need resign the company no salary given ..also HR not helping u ..they always ignoring when u try to contact them
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Greeting, we are sorry to hear that you did not have seamless experience. You are requested to share detailed feedback with us at hrhelpdesk@kochartech.com. This would help us improve our workplace.
Team Lead in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Absolutely Nothing
Dislikes
Maxicus Gurgaon management is utterly incompetent. Failing to provide any leadership or support. Their hr head Abhishek vashisht treats employees as slave
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Service Executive in Vadodara
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Induction process, training,mangers are good,floor,
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as of now all is well.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Greetings, we are thrilled you had a great experience with us. It’s our pleasure to work with employees like you.
Customer Service Executive in Vadodara
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as pr none
Employer’s Response
Greetings, thank you so much for your positive feedback. We are happy that you enjoyed your experience with us.
Customer Service Executive in Vadodara
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture, flexible timing, induction process
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as of now all is well.
Employer’s Response
Greetings, thank you so much for your positive feedback. We are happy that you enjoyed your experience with us.
Customer Service Executive in Vadodara
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Induction training salary package is good
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as of now all is well.
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Greetings, we are thrilled you had a great experience with us. It’s our pleasure to work with employees like you.
Other Maxicus Reviews
Trainee in Kolkata
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Swatik building 2nd floor, kazi nazrul islam avenue, kestopur - baguiati flyover, near charnock hospital haldirams, kolkata, west bengal 700157........... Here is a disgraceful work culture and non-responsive administration. Here's unethical conduct and an appreciative approach to conversations with female employees.
Dislikes
Very bad company, disgraceful work culture. Here's no respect for femele employees. Work culture not good for femele employees. Here is no class for working and non- responsive administration.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Greetings, we are sorry to hear that you did not have seamless experience. You are requested to share detailed feedback with us at hrhelpdesk@kochartech.com. This would help us improve our workplace.
Agent in Kolkata
Full Time
University Level Educator Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
My Senior agents are very good and co-operate with me always.
Dislikes
I don't like because I had a very bad experience..hr team were not good ..After selection they can reject anyone in any time by any type of excuse...worst..they don't know what is time of value? They worst anyolnes time..And they continuously create pressure to everyone..
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Greeting, we are sorry to hear that you did not have seamless experience. You are requested to share detailed feedback with us at hrhelpdesk@kochartech.com. This would help us improve our workplace.
Assistant Manager- HR in Gurgaon / Gurugram
Full Time
Hr Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NONE!!!
Dislikes
I worked there in Maxicus for around 3 months as an Hr Asst Manager. What i have experienced is this is not a company but a factory. Leadership abuses in the meeting, harass their employees. Treat people like animals. Poor management. Remove POSH from there favourite employee just like that. Pathetic experience. The irony is the CEOJITENDER JAIN URFF JJ knows everything about what is happening in his Gurgaon location, but dont do anything towards its betterment. 👎🏾...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Technical Support Executive in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good company for frehser to learn something and grow in life but if you are experienced then it is not a good option for you but for starting it is a good company.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Not so much growth after some years of experience and salary hike
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Lead Operations in Mohali
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Job security - Poor
- Promotions - Poor
- Company culture - Poor
- Work-life balance - Poor
Overall Rating
Senior Executive in Gurgaon / Gurugram
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Training and working culture
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Salary and asset related issues
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Employer’s Response
Greetings, thank you for your feedback. We always strive for our employees.
Employee Relations Executive in Amritsar
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
High selery package, friendly environment.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Greetings, we are thrilled you had a great experience with us. It’s our pleasure to work with employees like you.
Trainee in Vadodara
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good nature Good client behaviour Every thing is good Good environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Employer’s Response
Greetings, we are glad to hear you had a great experience with us. Happy to see your review.
Receptionist in Vadodara
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Team work,work culture.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as of now.
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Greetings, we are glad to hear you had a great experience with us. Happy to see your review.
Service Advisor in Vadodara
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good company culture and excellent management services.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Sometimes no fun at work and no activity just we all working like machines.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Greetings, we are glad to hear you had a great experience with us. Happy to see your review.
- HQ - Gurgaon,Haryana, Array
- BPO
- 5k-10k Employees (India)
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AmbitionBox has 4 Maxicus reviews submitted by Maxicus employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Maxicus is the right company for you. 75% of employees reported the workin...g days at Maxicus as Rotational Shift. 75% employees reported the work timings at Maxicus as Strict timing. Read more- Home >
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