Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Maxicus Team. If you also belong to the team, you can get access from here

Maxicus Verified Tick

Compare button icon Compare button icon Compare
3.8

based on 320 Reviews

Filter interviews by

Maxicus Customer Service Executive Interview Questions and Answers

Updated 29 Jan 2025

Maxicus Customer Service Executive Interview Experiences

6 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About introduction
  • Q2. About experience
Round 2 - HR 

(2 Questions)

  • Q1. About family and others
  • Q2. About background

Interview Preparation Tips

Interview preparation tips for other job seekers - Facility is good and location also

As well as salalry structure good here
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction about yourself
  • Ans. 

    I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries, complaints, and feedback

    • I have a proven track record of meeting and exceeding customer satisfaction goals

    • I am proficient in using CRM systems and other customer service t

  • Answered by AI
  • Q2. Loose and benifit about internet

Customer Service Executive Interview Questions Asked at Other Companies

asked in Zomato
Q1. How u deal to the customer if he get non veg food instead of veg ... read more
asked in Zomato
Q2. How you deal to the customer if he complain that delivery boy thr ... read more
asked in iEnergizer
Q3. 3. What do you mean by Customer service? What is BPO?
Q4. What do you know about gold loans and How will you identify wheth ... read more
asked in Startek
Q5. If you will get a call and customer is very frustrated and then h ... read more
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Its a Simple Thing its all about knowing things about you and are you confident or not.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about you.
  • Q2. Why you left your previous organization.
Round 3 - Assignment 

Simple Some Test Through mobilephone

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About family background
  • Q2. Educational details

Interview Preparation Tips

Topics to prepare for Maxicus Customer Service Executive interview:
  • Good communication
  • Versant app
Interview preparation tips for other job seekers - Friendly environment.

Maxicus interview questions for designations

 Junior Customer Service Executive

 (1)

 Senior Customer Service Executive

 (1)

 Customer Care Executive

 (4)

 Customer Support Executive

 (3)

 Senior Customer Support Executive

 (2)

 Customer Support Associate

 (3)

 Executive

 (1)

 BPO Executive

 (2)

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Salary expectations
  • Q2. Skills
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Salary expectation
  • Q2. Skills releted

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Basic introduction
  • Q2. About experience
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic introduction and experiences
Round 3 - One-on-one 

(1 Question)

  • Q1. Basic introduction and experience
Round 4 - Versant  round 

(1 Question)

  • Q1. Basic Aptitude test reasoning maths ,basic english grammer voice speaking and pronounciation and English typing and mail writing

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic Genrally asked interview question Specially your intro and experiences, your family background
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your favorite season and why?
  • Ans. 

    My favorite season is autumn because of the beautiful colors, cool weather, and cozy atmosphere.

    • I love the changing colors of the leaves, especially when they turn vibrant shades of red, orange, and yellow.

    • The cool, crisp air is refreshing and perfect for outdoor activities like hiking or apple picking.

    • Autumn is a time for cozy sweaters, warm drinks, and comfort food like pumpkin pie and apple cider.

    • I enjoy the festive...

  • Answered by AI
  • Q2. Which movie is your favorite and why
  • Ans. 

    My favorite movie is The Shawshank Redemption because of its powerful storytelling, character development, and themes of hope and redemption.

    • The Shawshank Redemption is a classic film directed by Frank Darabont.

    • The movie is based on a Stephen King novella and follows the story of Andy Dufresne, a banker who is wrongly convicted of murder and sent to Shawshank State Penitentiary.

    • The film explores themes of friendship, h...

  • Answered by AI
Round 2 - Assignment 

It was a typing test on a computer

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Typing test and listening
  • Q2. Conversation and HR friendly nature

Interview Preparation Tips

Interview preparation tips for other job seekers - Foundever
I was really impressed with the level of service I received!
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Coding Test 

Typing test which was very easy

Round 2 - Aptitude Test 

General English reading test which was good

Round 3 - Group Discussion 

Conversation test which was a bit hard

Maxicus Interview FAQs

How many rounds are there in Maxicus Customer Service Executive interview?
Maxicus interview process usually has 1-2 rounds. The most common rounds in the Maxicus interview process are One-on-one Round, Group Discussion and Assignment.
What are the top questions asked in Maxicus Customer Service Executive interview?

Some of the top questions asked at the Maxicus Customer Service Executive interview -

  1. Loose and benifit about inter...read more
  2. Educational deta...read more
  3. Skills rele...read more

Tell us how to improve this page.

Maxicus Customer Service Executive Interview Process

based on 7 interviews

1 Interview rounds

  • One-on-one Round
View more
Maxicus Customer Service Executive Salary
based on 42 salaries
₹1.1 L/yr - ₹4 L/yr
26% less than the average Customer Service Executive Salary in India
View more details

Maxicus Customer Service Executive Reviews and Ratings

based on 37 reviews

4.2/5

Rating in categories

4.3

Skill development

4.2

Work-life balance

4.1

Salary

4.2

Job security

4.3

Company culture

4.1

Promotions

4.1

Work satisfaction

Explore 37 Reviews and Ratings
Customer Support Executive
49 salaries
unlock blur

₹1 L/yr - ₹3.5 L/yr

Customer Service Executive
42 salaries
unlock blur

₹1.1 L/yr - ₹4 L/yr

Team Lead
20 salaries
unlock blur

₹2 L/yr - ₹5 L/yr

Customer Care Executive
20 salaries
unlock blur

₹1.1 L/yr - ₹3.2 L/yr

Senior Executive
13 salaries
unlock blur

₹2.1 L/yr - ₹3 L/yr

Explore more salaries
Compare Maxicus with

WNS

3.4
Compare

Firstsource Solutions

3.7
Compare

EXL Service

3.7
Compare

Genpact

3.9
Compare
Did you find this page helpful?
Yes No
write
Share an Interview