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Maxicus Telecaller Interview Questions and Answers

Updated 8 Jan 2025

Maxicus Telecaller Interview Experiences

4 interviews found

Telecaller Interview Questions & Answers

user image Anonymous

posted on 8 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself

Telecaller Interview Questions & Answers

user image Anonymous

posted on 28 Oct 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Say About Yourself.
  • Q2. Whats your goals in life
  • Q3. Share your experience about last job.
  • Q4. Education Related And Normal Questions
Round 3 - Aptitude Test 

Online assessment test about English speaking, listening, typing

Interview Preparation Tips

Topics to prepare for Maxicus Telecaller interview:
  • Spoken English
  • English Typing
  • English listening
  • Confidence

Telecaller Interview Questions Asked at Other Companies

Q1. 1.What is the Excel? Excel is a short cut method and easy to meth ... read more
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Q3. How to compromise a customer who don't want pay the due
asked in 9 Plus 9
Q4. Tell me the difference between credit card & Debit card
asked in 9 Plus 9
Q5. What is credit card & what is debit card

Telecaller Interview Questions & Answers

user image Anonymous

posted on 3 Aug 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Aug 2023.

Round 1 - HR 

(2 Questions)

  • Q1. Which Languages can you speak ?
  • Ans. 

    I can speak English, Spanish, and French fluently.

    • English

    • Spanish

    • French

  • Answered by AI
  • Q2. Can read & translate this paragraph in hindi

Telecaller Interview Questions & Answers

user image Srijan Singh

posted on 18 Sep 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Tell me about Yourself
  • Ans. 

    I am a dedicated and enthusiastic individual with strong communication skills and a passion for helping others.

    • Graduated with a degree in Communication Studies

    • Previous experience in customer service roles

    • Strong interpersonal skills and ability to work well in a team

    • Passionate about providing excellent customer service

    • Fluent in multiple languages, including English and Spanish

  • Answered by AI

Maxicus interview questions for designations

 Customer Support Executive

 (26)

 Customer Service Executive

 (24)

 Customer Care Executive

 (9)

 Executive

 (3)

 Customer Support Associate

 (3)

 BPO Executive

 (2)

 Customer Service Associate

 (1)

 Operations Executive

 (1)

Interview questions from similar companies

Interview Questionnaire 

3 Questions

  • Q1. How to manage a cutomer who is not happy
  • Ans. 

    Listen to their concerns, empathize, apologize, offer solutions, and follow up.

    • Listen actively to their complaints and let them vent their frustrations.

    • Empathize with their situation and acknowledge their feelings.

    • Apologize for any inconvenience caused and take responsibility for the issue.

    • Offer solutions to resolve the problem and ask for their input.

    • Follow up with the customer to ensure their satisfaction and build t...

  • Answered by AI
  • Q2. How to manage multiple caller at a time
  • Ans. 

    To manage multiple callers, prioritize calls, use call scripts, and utilize call center software.

    • Prioritize calls based on urgency and importance

    • Use call scripts to ensure consistency and efficiency

    • Utilize call center software to manage and track calls

    • Train telecallers to handle multiple calls simultaneously

    • Take breaks to avoid burnout and maintain focus

  • Answered by AI
  • Q3. What you do if some one force you to help out of call
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jul 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Can you explain about yourself?
  • Ans. 

    I am a dedicated and enthusiastic individual with excellent communication skills and a passion for helping others.

    • Experienced in customer service and sales roles

    • Strong communication skills both verbal and written

    • Ability to work well under pressure and meet targets

    • Passionate about providing excellent customer service

    • Proficient in using CRM systems and Microsoft Office

  • Answered by AI
  • Q2. Where were you employed previously?
  • Ans. 

    I was previously employed at XYZ Company as a Telecaller for 2 years.

    • Worked at XYZ Company as a Telecaller for 2 years

    • Handled inbound and outbound calls to assist customers

    • Achieved monthly targets consistently

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Avoid visiting this place; the working culture and management are exceedingly poor, and there is no work-life balance. The only expectation is to work continually.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jul 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Language skills
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Company Website and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself?
  • Ans. 

    I am a dedicated and enthusiastic Tele Caller with excellent communication skills and a passion for helping customers.

    • Experienced in making outbound calls to potential customers

    • Skilled in explaining products and services to customers

    • Strong ability to handle objections and provide solutions

    • Proficient in using CRM software to track customer interactions

  • Answered by AI
  • Q2. What is your hobby
  • Ans. 

    My hobby is painting. I love expressing my creativity through colors and shapes on canvas.

    • I enjoy experimenting with different painting techniques such as acrylic, watercolor, and oil painting

    • I often find inspiration from nature, landscapes, and emotions for my artwork

    • Attending art classes and workshops helps me improve my skills and learn new techniques

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduced your self About previous experience Calling experience
  • Q2. How to convence on call
  • Ans. 

    To convince on call, it is important to establish rapport, understand their needs, and present a solution that meets their requirements.

    • Start with a friendly greeting and introduce yourself

    • Ask open-ended questions to understand their pain points and needs

    • Listen actively and show empathy towards their situation

    • Present a solution that addresses their specific needs and concerns

    • Highlight the benefits and value of your sol...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Attentive on call
Concentration most importantly

Maxicus Interview FAQs

How many rounds are there in Maxicus Telecaller interview?
Maxicus interview process usually has 1-2 rounds. The most common rounds in the Maxicus interview process are HR, Resume Shortlist and Aptitude Test.
What are the top questions asked in Maxicus Telecaller interview?

Some of the top questions asked at the Maxicus Telecaller interview -

  1. Which Languages can you spea...read more
  2. Can read & translate this paragraph in hi...read more
  3. Education Related And Normal Questi...read more

Tell us how to improve this page.

Maxicus Telecaller Interview Process

based on 4 interviews

Interview experience

4.5
  
Good
View more

Maxicus Telecaller Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

1.0

Skill development

3.0

Work-life balance

2.0

Salary

1.0

Job security

2.0

Company culture

1.0

Promotions

2.0

Work satisfaction

Explore 1 Review and Rating
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