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Maxicus
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I applied via Job Portal and was interviewed in Dec 2024. There was 1 interview round.
I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 3 interview rounds.
Online assessment test about English speaking, listening, typing
I appeared for an interview before Aug 2023.
I can speak English, Spanish, and French fluently.
English
Spanish
French
I applied via Recruitment Consulltant and was interviewed before Sep 2023. There was 1 interview round.
I am a dedicated and enthusiastic individual with strong communication skills and a passion for helping others.
Graduated with a degree in Communication Studies
Previous experience in customer service roles
Strong interpersonal skills and ability to work well in a team
Passionate about providing excellent customer service
Fluent in multiple languages, including English and Spanish
Maxicus interview questions for designations
Listen to their concerns, empathize, apologize, offer solutions, and follow up.
Listen actively to their complaints and let them vent their frustrations.
Empathize with their situation and acknowledge their feelings.
Apologize for any inconvenience caused and take responsibility for the issue.
Offer solutions to resolve the problem and ask for their input.
Follow up with the customer to ensure their satisfaction and build t...
To manage multiple callers, prioritize calls, use call scripts, and utilize call center software.
Prioritize calls based on urgency and importance
Use call scripts to ensure consistency and efficiency
Utilize call center software to manage and track calls
Train telecallers to handle multiple calls simultaneously
Take breaks to avoid burnout and maintain focus
I appeared for an interview in Jul 2024.
I am a dedicated and enthusiastic individual with excellent communication skills and a passion for helping others.
Experienced in customer service and sales roles
Strong communication skills both verbal and written
Ability to work well under pressure and meet targets
Passionate about providing excellent customer service
Proficient in using CRM systems and Microsoft Office
I was previously employed at XYZ Company as a Telecaller for 2 years.
Worked at XYZ Company as a Telecaller for 2 years
Handled inbound and outbound calls to assist customers
Achieved monthly targets consistently
posted on 31 Jan 2025
I appeared for an interview in Jul 2024.
I applied via Company Website and was interviewed before Aug 2023. There was 1 interview round.
I am a dedicated and enthusiastic Tele Caller with excellent communication skills and a passion for helping customers.
Experienced in making outbound calls to potential customers
Skilled in explaining products and services to customers
Strong ability to handle objections and provide solutions
Proficient in using CRM software to track customer interactions
My hobby is painting. I love expressing my creativity through colors and shapes on canvas.
I enjoy experimenting with different painting techniques such as acrylic, watercolor, and oil painting
I often find inspiration from nature, landscapes, and emotions for my artwork
Attending art classes and workshops helps me improve my skills and learn new techniques
I applied via Walk-in and was interviewed in Oct 2022. There were 2 interview rounds.
To convince on call, it is important to establish rapport, understand their needs, and present a solution that meets their requirements.
Start with a friendly greeting and introduce yourself
Ask open-ended questions to understand their pain points and needs
Listen actively and show empathy towards their situation
Present a solution that addresses their specific needs and concerns
Highlight the benefits and value of your sol...
based on 4 interviews
Interview experience
based on 1 review
Rating in categories
Customer Support Executive
49
salaries
| ₹1 L/yr - ₹3.5 L/yr |
Customer Service Executive
44
salaries
| ₹1.1 L/yr - ₹4 L/yr |
Team Lead
23
salaries
| ₹2.4 L/yr - ₹5 L/yr |
Customer Care Executive
20
salaries
| ₹1.1 L/yr - ₹3.2 L/yr |
Senior Executive
13
salaries
| ₹2.1 L/yr - ₹3 L/yr |
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