Sales Telecaller Interview Questions and Answers

Business process outsourcing (BPO) is the practice of hiring another company to handle business activities for you.

• BPO involves contracting out specific business processes to a third-party provider

• It can include functions such as customer service, accounting, human resources, and more

• BPO is often used to reduce costs and improve efficiency

• Examples of BPO providers include Accenture, IBM, and Infosys