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9 Plus 9 Telecaller Interview Questions, Process, and Tips
9 Plus 9 Telecaller Interview Experiences
1 interview found
Anonymous
I applied via Referral and was interviewed in Aug 2022. There was 1 interview round.
(12 Questions)
- Q1. Give me a small introduction of yourself
- Q2. Tell me your 2 strength & 2 weakness
- Q3. Why you choice sales profession
- Q4. What is credit card & what is debit card
- Ans.
A credit card is a payment card that allows the cardholder to borrow funds to pay for goods and services. A debit card is linked to the cardholder's bank account and allows them to spend money they already have in the account.
Credit card allows borrowing funds for payment
Debit card is linked to bank account
Credit card has a credit limit while debit card has a spending limit based on available balance
Credit card charges...
- Q5. Tell me the difference between credit card & Debit card
- Ans.
Credit card allows you to borrow money while debit card uses your own money from your bank account.
Credit card allows you to borrow money from the bank while debit card uses your own money from your bank account.
Credit card charges interest on the borrowed amount while debit card does not.
Credit card has a credit limit while debit card has a spending limit based on the available balance in your account.
Credit card can ...
- Q6. Why company should hire you
- Q7. As a freshers what is your salary expectation
- Q8. What is your home location
- Q9. You have completed your study in which stream
- Ans.
I have completed my study in the field of Computer Science.
I have a Bachelor's degree in Computer Science.
I have completed courses in programming languages such as Java and Python.
I have also studied database management and software engineering.
I am proficient in using various software tools and technologies.
I am excited to apply my knowledge and skills in a Tele Caller role.
- Q10. After few years in which position you wants to see yourself
- Q11. Are you statify with this salary which will be provided by our company
- Q12. Please sale me something you want
- Ans.
I would like to sell you a high-quality, eco-friendly water bottle.
This water bottle is made from BPA-free materials.
It has a sleek design and comes in a variety of colors.
It keeps your drinks cold for up to 24 hours and hot for up to 12 hours.
It's perfect for outdoor activities, workouts, and everyday use.
By using this water bottle, you'll be helping to reduce plastic waste and protect the environment.
Interview Preparation Tips
- Computer Skills
- English Typing
- Good communication
- Customer Handling
- Spoken English & Hindi
Top trending discussions
Interview questions from similar companies
Selected
I applied via Naukri.com and was interviewed in Dec 2024. There were 3 interview rounds.
1. Know Your Audience: Understand their expectations and tailor your speech accordingly.
2. Be Confident: Maintain good posture, make eye contact, and speak clearly.
3. Structure Your Talk: Start with an engaging introduction, deliver a clear message, and end with a strong conclusion.
4. Practice: Rehearse to improve your flow and timing.
1. Core Topics: Arrays, strings, recursion, and algorithms (sorting, searching).
2. Problem-Solving: Practice coding on LeetCode or HackerRank.
3. Efficiency: Optimize for time and space complexity.
4. Languages: Be proficient in one (like Python, Java, or C++).
5. Debugging: Test for edge cases and fix errors quickly
1. Core Topics: Arrays, strings, recursion, and algorithms (sorting, searching).
2. Problem-Solving: Practice coding on LeetCode or HackerRank.
3. Efficiency: Optimize for time and space complexity.
4. Languages: Be proficient in one (like Python, Java, or C++).
5. Debugging: Test for edge cases and fix errors quickly
Interview Preparation Tips
2. Plan Before Coding: Outline your solution or algorithm on paper first.
3. Focus on Time and Space Complexity: Write optimized code. Avoid brute force if possible.
4. Practice Data Structures: Arrays, strings, linked lists, trees, and graphs are commonly tested.
Selected
I applied via Company Website and was interviewed in Oct 2024. There were 2 interview rounds.
Problem solving skills
(6 Questions)
- Q1. Common sorting algorithms
- Ans.
Common sorting algorithms include Bubble Sort, Selection Sort, Insertion Sort, Merge Sort, Quick Sort, and Heap Sort.
Bubble Sort - repeatedly steps through the list, compares adjacent elements, and swaps them if they are in the wrong order
Selection Sort - repeatedly finds the minimum element from the unsorted part and swaps it with the first unsorted element
Insertion Sort - builds the final sorted array one item at a t...
- Q2. Second largest element in an array
- Ans.
Find the second largest element in an array of strings.
Convert the strings to integers for comparison.
Sort the array in descending order.
Access the second element in the sorted array to get the second largest element.
- Q3. Reverse string
- Q4. Palindrome check
- Q5. Java Exception Handling
- Q6. Java Streams and Lambdas
Interview Preparation Tips
- Data Structures
- Algorithms
- Data Entry
- Operating Systems
- Object Oriented Programming
- Version Control
- Time Management
Network actively
Tailor resumes
Stay positive
Skills evaluated in this interview
Selected
I applied via LinkedIn and was interviewed in Apr 2024. There were 2 interview rounds.
Two things about your self which are worthy
(4 Questions)
- Q1. Do you know spread sheet
- Ans.
Yes, I am familiar with spreadsheets and have experience using them for data organization and analysis.
I have used Microsoft Excel for creating and managing spreadsheets
I am proficient in functions like VLOOKUP, SUM, and IF statements
I have experience in data entry, sorting, and filtering in spreadsheets
I have created charts and graphs to visualize data in spreadsheets
- Q2. Do you know how to use excel
- Ans.
Yes, I am proficient in using Excel for data entry, analysis, and reporting.
I am skilled in entering and organizing data in Excel spreadsheets.
I can perform basic calculations and create formulas in Excel.
I am able to create charts and graphs to visualize data.
I have experience in using Excel functions like VLOOKUP, SUMIF, and PivotTables.
I can generate reports and analyze data using Excel.
- Q3. Do you know how to use ai
- Ans.
Yes, I have experience using AI in telecalling to improve customer interactions and efficiency.
I have used AI-powered chatbots to handle customer queries and provide instant responses.
I have utilized AI algorithms to analyze customer data and personalize communication strategies.
I have implemented AI tools for predictive dialing to optimize call scheduling and increase productivity.
- Q4. Do you know what turnover we make
Interview Preparation Tips
Skills evaluated in this interview
Good had tricky questions
(2 Questions)
- Q1. Ur experience on the project
- Ans.
I have 2 years of experience working as a telecaller for a project focused on selling insurance policies.
Handled inbound and outbound calls to potential customers
Provided information about insurance policies and answered customer queries
Met daily targets for number of calls made and policies sold
- Q2. Toughest situation u ever face
- Ans.
The toughest situation I ever faced was when I had to handle a difficult customer who was extremely angry and unreasonable.
Remaining calm and composed
Active listening to understand the customer's concerns
Empathizing with the customer's frustration
Finding a solution to address the customer's issues
Maintaining professionalism throughout the interaction
Interview Preparation Tips
Selected
I applied via AmbitionBox and was interviewed in Sep 2024. There were 2 interview rounds.
Name date of birth location experience
(2 Questions)
- Q1. Self introduction
- Q2. Ap ye company kyn join krna chate ho
Madhuri davidraju
Selected
(2 Questions)
- Q1. Tell me about your self
- Q2. How you handle aggressive customers
- Ans.
I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.
Stay calm and composed
Listen actively to understand their concerns
Empathize with their emotions
Offer solutions to address their issues
Seek assistance from a supervisor if needed
Selected
I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.
(7 Questions)
- Q1. What's your name
- Q2. What's your ambition
- Q3. Where are you from
- Q4. Which study are you studying
- Q5. Why are choosing this job
- Q6. Are you interested this job
- Q7. Which type of languages you know
- Ans.
I am fluent in English, Hindi, and Spanish.
English
Hindi
Spanish
Interview Preparation Tips
Easy test, can be easily solved
(2 Questions)
- Q1. Tell me about yourself
- Q2. What is your work ex
I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself
Interview Preparation Tips
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