LTIMindtree Telecaller Interview Questions and Answers

Q1. What is telcaller
Ans. 
A telecaller is a person who makes phone calls to potential customers to promote products or services, answer inquiries, and gather information.
• Telecallers work in call centers or customer service departments.

• They follow scripts provided by their employers to ensure consistency in communication.

• Telecallers may also handle customer complaints and provide solutions.

• Examples: Telemarketers, customer service representative
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Q1. Give your introduction
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Q2. Why should i hire you
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Q1. Introduce yourself what is bpo
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Q2. What is bpo about self
Ans. 
BPO is about providing business process outsourcing services to clients to help them streamline their operations and improve efficiency.
• BPO involves tasks such as customer service, technical support, sales, and back-office support being outsourced to a third-party provider.

• The main goal of BPO is to allow companies to focus on their core business functions while the BPO provider handles the non-core activities.

• BPO serv...read more
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Q3. Specific the bpo question
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The HR first of all tell us to choose any one topic.then we have to introduce ourself and start to talk about our topic which one we choose.

Q1. How many languages do you.know
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Q1. You are fresher or experience - I have 1year experience as a tele caller from mba Pvt Ltd and e commerce company .
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Q2. You are fresher or experience -I have 1year experience as a tele caller from mba Pvt Ltd and e commerce company.
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Q3. Tell me about your self.- I am Shivani pamar. Basically I am from mainpuri but currently staying in jahangir puri .I did my 10th ,12th from cbse board from dallupura and I did B.A. from IGNOU pgdav coll...read more
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Q4. How much salary should you want.- 18 k to 20 k because my previous company I take 16 k.
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Q5. How much experience you have . -1 year
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Q6. Tele me about your family.- regarding my family.My father is work in private sector and my mother is a successful house maker. And beside me I have 3 sisters and two brothers.
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Q7. When do you join this job .- today
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Q8. What is your strength.- My strength is ty good communication skill and typing speed.
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Q9. Tele me about your hobby.- My hobby is travelling and listen songs.
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Q10. What is your short term goal.- My short term goal is to get a job
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Q1. To ask personal details like qualifications,, experience, This field knowledge base questions, etc...
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Q1. Tell me What is e commerce
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Q2. Why should we hire you
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Q3. What do you like about this job
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Q4. What is your future plan in this company
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Details biography and other various questions

Q1. Details information and e- commerce company
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Q2. E commerce related
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Q3. What is work of commerce
Ans. 
Commerce involves the buying and selling of goods and services, as well as the exchange of money and resources.
• Commerce involves trade and transactions between businesses or individuals.

• It includes activities such as buying, selling, advertising, and marketing.

• Commerce also involves the exchange of money, goods, and services.

• Examples of commerce include online shopping, retail stores, and international trade.

• It plays a...read more
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