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LTIMindtree Telecaller Interview Questions and Answers

Updated 10 Aug 2024

LTIMindtree Telecaller Interview Experiences

1 interview found

Telecaller Interview Questions & Answers

user image Anonymous

posted on 10 Aug 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Good had tricky questions

Round 2 - One-on-one 

(2 Questions)

  • Q1. Ur experience on the project
  • Ans. 

    I have 2 years of experience working as a telecaller for a project focused on selling insurance policies.

    • Handled inbound and outbound calls to potential customers

    • Provided information about insurance policies and answered customer queries

    • Met daily targets for number of calls made and policies sold

  • Answered by AI
  • Q2. Toughest situation u ever face
  • Ans. 

    The toughest situation I ever faced was when I had to handle a difficult customer who was extremely angry and unreasonable.

    • Remaining calm and composed

    • Active listening to understand the customer's concerns

    • Empathizing with the customer's frustration

    • Finding a solution to address the customer's issues

    • Maintaining professionalism throughout the interaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Not that much worthy

Interview questions from similar companies

I applied via Referral and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About yourself my name is Asmakhatoon khatoon idid graduation in b.com and i have teaching experience igot hr recruter job in fair links but due to my son i drop it and looking for work from hom...
  • Q2. Tell something about your memorable day
  • Ans. 

    My memorable day was when I won a singing competition.

    • Participated in a singing competition

    • Performed my favorite song

    • Received first prize and recognition

    • Celebrated with friends and family

  • Answered by AI
  • Q3. Where you see yourself after 5 year
  • Ans. 

    In 5 years, I see myself as a successful telecaller, having gained expertise in customer service and communication skills.

    • Working as a team leader, managing a group of telecallers

    • Achieving high sales targets consistently

    • Building strong relationships with clients and customers

    • Continuously improving my communication and persuasion skills

    • Taking on additional responsibilities and contributing to the growth of the company

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do your best Be confidence and do hard work
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Introduce yourself what is bpo
  • Q2. What is bpo about self
  • Ans. 

    BPO is about providing business process outsourcing services to clients to help them streamline their operations and improve efficiency.

    • BPO involves tasks such as customer service, technical support, sales, and back-office support being outsourced to a third-party provider.

    • The main goal of BPO is to allow companies to focus on their core business functions while the BPO provider handles the non-core activities.

    • BPO serv...

  • Answered by AI
  • Q3. Specific the bpo question

Interview Preparation Tips

Interview preparation tips for other job seekers - I need to interested to company
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Group Discussion 

The HR first of all tell us to choose any one topic.then we have to introduce ourself and start to talk about our topic which one we choose.

Round 3 - HR 

(1 Question)

  • Q1. How many languages do you.know

Interview Preparation Tips

Interview preparation tips for other job seekers - During the interview we have to be look confidence and speak confidently and have clear vision of the topic which we choose and always have first to talk in group discussion.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What is your family background?
  • Q2. What are your salary expectations?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanking you sir and medam giving this opportunity
Round 1 - One-on-one 

(10 Questions)

  • Q1. You are fresher or experience - I have 1year experience as a tele caller from mba Pvt Ltd and e commerce company .
  • Q2. You are fresher or experience -I have 1year experience as a tele caller from mba Pvt Ltd and e commerce company.
  • Q3. Tell me about your self.- I am Shivani pamar. Basically I am from mainpuri but currently staying in jahangir puri .I did my 10th ,12th from cbse board from dallupura and I did B.A. from IGNOU pgdav coll...
  • Q4. How much salary should you want.- 18 k to 20 k because my previous company I take 16 k.
  • Q5. How much experience you have . -1 year
  • Q6. Tele me about your family.- regarding my family.My father is work in private sector and my mother is a successful house maker. And beside me I have 3 sisters and two brothers.
  • Q7. When do you join this job .- today
  • Q8. What is your strength.- My strength is ty good communication skill and typing speed.
  • Q9. Tele me about your hobby.- My hobby is travelling and listen songs.
  • Q10. What is your short term goal.- My short term goal is to get a job

Interview Preparation Tips

Interview preparation tips for other job seekers - My am self confidence and I am self motivated.

I applied via Company Website and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. To ask personal details like qualifications,, experience, This field knowledge base questions, etc...

Interview Preparation Tips

Topics to prepare for Tech Mahindra Telecaller interview:
  • Tele caller
Interview preparation tips for other job seekers - U can use ur knowledge,, don't fear we tell all thinking frankly...
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Round 1 - English 

(1 Question)

  • Q1. What is telcaller
  • Ans. 

    A telecaller is a person who makes phone calls to potential customers to promote products or services, answer inquiries, and gather information.

    • Telecallers work in call centers or customer service departments.

    • They follow scripts provided by their employers to ensure consistency in communication.

    • Telecallers may also handle customer complaints and provide solutions.

    • Examples: Telemarketers, customer service representative

  • Answered by AI

I applied via Company Website and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell Me About Your Self
  • Ans. Hi sir/ma'am. Good morning, first of all, thank you for giving me this best opportunity. My name is Sappa Nidish, and I am 23 years old. I am living in Ichapuram . I have 5 members in my family including me. Father, mother, 2 brothers . I completed my Graduation Chatrapati Sahuji Maharaj University At Kanpur Uttarpradesh, and I also completed +2 National Institute Of Open Schooling At Kanpur Uttar Pradesh. Now...
  • Answered Anonymously
  • Q2. Say Some Story Of 1 Minutes
  • Ans. Visakhapatnam City in Andhra Pradesh Visakhapatnam is a port city and industrial center in the Indian state of Andhra Pradesh, on the Bay of Bengal. It's known for its many beaches, including Ramakrishna Beach, home to a preserved submarine at the Kursura Submarine Museum. Nearby are the elaborate Kali Temple and the Visakha Museum, an old Dutch bungalow housing local maritime and historical exhibits.
  • Answered Anonymously
  • Q3. Why do you want this job
  • Ans. In my career, I am sure of one thing and that is I want to build a decent career in my current domain. My present job has shown me the path to move and attain what has been my long-term career objective. I have acquired necessary skills to some extent as well as have got accustomed to the corporate way of working. It is essential that I establish myself according to the requirements which can help me reach the aim I ha...
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice makes perfect · Don't let bad news get you down · Find what makes you passionate · Show how you add value · Network, network.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

To understand the interview attender

Round 3 - Coding Test 

I would interesting on tellcaller but I have coding knowledge also

Interview Preparation Tips

Topics to prepare for TCS Telecaller interview:
  • High level design
  • HTML
  • CSS
  • Javascript
Interview preparation tips for other job seekers - In day to day life so many jobs are here from Job seekers application on network to take and use this you are all talented person's all the best for your interview.

LTIMindtree Interview FAQs

How many rounds are there in LTIMindtree Telecaller interview?
LTIMindtree interview process usually has 2 rounds. The most common rounds in the LTIMindtree interview process are Aptitude Test and One-on-one Round.

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LTIMindtree Telecaller Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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