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Genpact
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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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Genpact Telecaller Interview Questions and Answers
Genpact Telecaller Interview Experiences
3 interviews found
Madhuri davidraju
Selected
(2 Questions)
- Q1. Tell me about your self
- Q2. How you handle aggressive customers
- Ans.
I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.
Stay calm and composed
Listen actively to understand their concerns
Empathize with their emotions
Offer solutions to address their issues
Seek assistance from a supervisor if needed
Anonymous
I applied via Referral and was interviewed in Jul 2022. There were 2 interview rounds.
(3 Questions)
- Q1. About yourself my name is Asmakhatoon khatoon idid graduation in b.com and i have teaching experience igot hr recruter job in fair links but due to my son i drop it and looking for work from hom...
- Q2. Tell something about your memorable day
- Ans.
My memorable day was when I won a singing competition.
Participated in a singing competition
Performed my favorite song
Received first prize and recognition
Celebrated with friends and family
- Q3. Where you see yourself after 5 year
- Ans.
In 5 years, I see myself as a successful telecaller, having gained expertise in customer service and communication skills.
Working as a team leader, managing a group of telecallers
Achieving high sales targets consistently
Building strong relationships with clients and customers
Continuously improving my communication and persuasion skills
Taking on additional responsibilities and contributing to the growth of the company
Interview Preparation Tips
(4 Questions)
- Q1. What is your family background?
- Q2. What are your salary expectations?
- Q3. What are your strengths and weaknesses?
- Q4. Tell me about yourself.
Interview Preparation Tips
What people are saying about Genpact
Interview questions from similar companies
Selected
I applied via Company Website and was interviewed in Oct 2024. There were 2 interview rounds.
Problem solving skills
(6 Questions)
- Q1. Common sorting algorithms
- Ans.
Common sorting algorithms include Bubble Sort, Selection Sort, Insertion Sort, Merge Sort, Quick Sort, and Heap Sort.
Bubble Sort - repeatedly steps through the list, compares adjacent elements, and swaps them if they are in the wrong order
Selection Sort - repeatedly finds the minimum element from the unsorted part and swaps it with the first unsorted element
Insertion Sort - builds the final sorted array one item at a t...
- Q2. Second largest element in an array
- Ans.
Find the second largest element in an array of strings.
Convert the strings to integers for comparison.
Sort the array in descending order.
Access the second element in the sorted array to get the second largest element.
- Q3. Reverse string
- Q4. Palindrome check
- Q5. Java Exception Handling
- Q6. Java Streams and Lambdas
Interview Preparation Tips
- Data Structures
- Algorithms
- Data Entry
- Operating Systems
- Object Oriented Programming
- Version Control
- Time Management
Network actively
Tailor resumes
Stay positive
Skills evaluated in this interview
Selected
I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.
(7 Questions)
- Q1. What's your name
- Q2. What's your ambition
- Q3. Where are you from
- Q4. Which study are you studying
- Q5. Why are choosing this job
- Q6. Are you interested this job
- Q7. Which type of languages you know
- Ans.
I am fluent in English, Hindi, and Spanish.
English
Hindi
Spanish
Interview Preparation Tips
Easy test, can be easily solved
(2 Questions)
- Q1. Tell me about yourself
- Q2. What is your work ex
I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.
To understand the interview attender
I would interesting on tellcaller but I have coding knowledge also
Interview Preparation Tips
- High level design
- HTML
- CSS
- Javascript
I applied via Company Website and was interviewed in Oct 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Tell Me About Your Self
- Ans. Hi sir/ma'am. Good morning, first of all, thank you for giving me this best opportunity. My name is Sappa Nidish, and I am 23 years old. I am living in Ichapuram . I have 5 members in my family including me. Father, mother, 2 brothers . I completed my Graduation Chatrapati Sahuji Maharaj University At Kanpur Uttarpradesh, and I also completed +2 National Institute Of Open Schooling At Kanpur Uttar Pradesh. Now...
- Q2. Say Some Story Of 1 Minutes
- Ans. Visakhapatnam City in Andhra Pradesh Visakhapatnam is a port city and industrial center in the Indian state of Andhra Pradesh, on the Bay of Bengal. It's known for its many beaches, including Ramakrishna Beach, home to a preserved submarine at the Kursura Submarine Museum. Nearby are the elaborate Kali Temple and the Visakha Museum, an old Dutch bungalow housing local maritime and historical exhibits.
- Q3. Why do you want this job
- Ans. In my career, I am sure of one thing and that is I want to build a decent career in my current domain. My present job has shown me the path to move and attain what has been my long-term career objective. I have acquired necessary skills to some extent as well as have got accustomed to the corporate way of working. It is essential that I establish myself according to the requirements which can help me reach the aim I ha...
Interview Preparation Tips
I was interviewed in Feb 2022.
(5 Questions)
- Q1. Mai is company ke lye kuch karna chahta huu tao pliz sir mujhe hair kar le
- Q2. May name is arman khan
- Q3. No bady mai nahi janta
- Q4. I have no idia no qustion
- Q5. Byy byy byy tc by no
Interview Preparation Tips
MD MERAJ
Selected
I applied via Company Website and was interviewed in May 2024. There was 1 interview round.
(1 Question)
- Q1. What is telcaller
- Ans.
A telecaller is a person who makes phone calls to potential customers to promote products or services, answer inquiries, and gather information.
Telecallers work in call centers or customer service departments.
They follow scripts provided by their employers to ensure consistency in communication.
Telecallers may also handle customer complaints and provide solutions.
Examples: Telemarketers, customer service representative
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Genpact Telecaller Interview Process
based on 4 interviews
Interview experience
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Genpact Telecaller Reviews and Ratings
based on 8 reviews
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