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Genpact Telecaller Interview Questions and Answers

Updated 19 Jun 2024

Genpact Telecaller Interview Experiences

3 interviews found

Telecaller Interview Questions & Answers

user image Madhuri davidraju

posted on 19 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. How you handle aggressive customers
  • Ans. 

    I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.

    • Stay calm and composed

    • Listen actively to understand their concerns

    • Empathize with their emotions

    • Offer solutions to address their issues

    • Seek assistance from a supervisor if needed

  • Answered by AI

Telecaller Interview Questions & Answers

user image Anonymous

posted on 8 Jul 2022

I applied via Referral and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About yourself my name is Asmakhatoon khatoon idid graduation in b.com and i have teaching experience igot hr recruter job in fair links but due to my son i drop it and looking for work from hom...
  • Q2. Tell something about your memorable day
  • Ans. 

    My memorable day was when I won a singing competition.

    • Participated in a singing competition

    • Performed my favorite song

    • Received first prize and recognition

    • Celebrated with friends and family

  • Answered by AI
  • Q3. Where you see yourself after 5 year
  • Ans. 

    In 5 years, I see myself as a successful telecaller, having gained expertise in customer service and communication skills.

    • Working as a team leader, managing a group of telecallers

    • Achieving high sales targets consistently

    • Building strong relationships with clients and customers

    • Continuously improving my communication and persuasion skills

    • Taking on additional responsibilities and contributing to the growth of the company

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do your best Be confidence and do hard work

Telecaller Interview Questions Asked at Other Companies

Q1. 1.What is the Excel? Excel is a short cut method and easy to meth ... read more
asked in Jio
Q2. Some times switch off customer number what do you
Q3. How to compromise a customer who don't want pay the due
asked in 9 Plus 9
Q4. Tell me the difference between credit card & Debit card
asked in 9 Plus 9
Q5. What is credit card & what is debit card

Telecaller Interview Questions & Answers

user image Anonymous

posted on 18 Mar 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What is your family background?
  • Q2. What are your salary expectations?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanking you sir and medam giving this opportunity

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Why u want a job in ths company?
  • Q2. Because i want to do a job in this company or sector coz it is fast growing company or sector

I applied via Company Website and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. To ask personal details like qualifications,, experience, This field knowledge base questions, etc...

Interview Preparation Tips

Topics to prepare for Tech Mahindra Telecaller interview:
  • Tele caller
Interview preparation tips for other job seekers - U can use ur knowledge,, don't fear we tell all thinking frankly...
Round 1 - One-on-one 

(10 Questions)

  • Q1. You are fresher or experience - I have 1year experience as a tele caller from mba Pvt Ltd and e commerce company .
  • Q2. You are fresher or experience -I have 1year experience as a tele caller from mba Pvt Ltd and e commerce company.
  • Q3. Tell me about your self.- I am Shivani pamar. Basically I am from mainpuri but currently staying in jahangir puri .I did my 10th ,12th from cbse board from dallupura and I did B.A. from IGNOU pgdav coll...
  • Q4. How much salary should you want.- 18 k to 20 k because my previous company I take 16 k.
  • Q5. How much experience you have . -1 year
  • Q6. Tele me about your family.- regarding my family.My father is work in private sector and my mother is a successful house maker. And beside me I have 3 sisters and two brothers.
  • Q7. When do you join this job .- today
  • Q8. What is your strength.- My strength is ty good communication skill and typing speed.
  • Q9. Tele me about your hobby.- My hobby is travelling and listen songs.
  • Q10. What is your short term goal.- My short term goal is to get a job

Interview Preparation Tips

Interview preparation tips for other job seekers - My am self confidence and I am self motivated.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Problem solving skills

Round 2 - Technical 

(6 Questions)

  • Q1. Common sorting algorithms
  • Ans. 

    Common sorting algorithms include Bubble Sort, Selection Sort, Insertion Sort, Merge Sort, Quick Sort, and Heap Sort.

    • Bubble Sort - repeatedly steps through the list, compares adjacent elements, and swaps them if they are in the wrong order

    • Selection Sort - repeatedly finds the minimum element from the unsorted part and swaps it with the first unsorted element

    • Insertion Sort - builds the final sorted array one item at a t...

  • Answered by AI
  • Q2. Second largest element in an array
  • Ans. 

    Find the second largest element in an array of strings.

    • Convert the strings to integers for comparison.

    • Sort the array in descending order.

    • Access the second element in the sorted array to get the second largest element.

  • Answered by AI
  • Q3. Reverse string
  • Q4. Palindrome check
  • Q5. Java Exception Handling
  • Q6. Java Streams and Lambdas

Interview Preparation Tips

Topics to prepare for Tech Mahindra Telecaller interview:
  • Data Structures
  • Algorithms
  • Data Entry
  • Operating Systems
  • Object Oriented Programming
  • Version Control
  • Time Management
Interview preparation tips for other job seekers - Stay persistent
Network actively
Tailor resumes
Stay positive

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Coding Test 

Type including , code based testing , structural testing celar box testing

Round 3 - One-on-one 

(1 Question)

  • Q1. Do you have any questions

Interview Preparation Tips

Topics to prepare for Wipro Telecaller interview:
  • Job experience
Interview preparation tips for other job seekers - Don't only force on jobs that are a direct match for your qualification or that you will love from day one and entry level job should be judged by the opportunity it provides to develop your skills and the possibility to grow the job as you become more experienced get your foot in the door all Sia good company and use your strength and work ethic to build the job you want
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Reasoning test, Numerical test and Psychometric test.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Education details 10 th, 12th, Engineering
  • Ans. Put all the education details in chronological order and all answers should be correct.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Yourself, show a positive attitude towards the company and work.
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Group Discussion 

The HR first of all tell us to choose any one topic.then we have to introduce ourself and start to talk about our topic which one we choose.

Round 3 - HR 

(1 Question)

  • Q1. How many languages do you.know

Interview Preparation Tips

Interview preparation tips for other job seekers - During the interview we have to be look confidence and speak confidently and have clear vision of the topic which we choose and always have first to talk in group discussion.

Genpact Interview FAQs

How many rounds are there in Genpact Telecaller interview?
Genpact interview process usually has 1-2 rounds. The most common rounds in the Genpact interview process are Resume Shortlist, HR and One-on-one Round.

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Genpact Telecaller Interview Process

based on 4 interviews

Interview experience

4.3
  
Good
View more

Telecaller Interview Questions from Similar Companies

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Genpact Telecaller Reviews and Ratings

based on 8 reviews

4.9/5

Rating in categories

4.2

Skill development

4.3

Work-life balance

4.6

Salary

4.4

Job security

4.8

Company culture

4.1

Promotions

4.5

Work satisfaction

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