4 Infosys Telecaller Interview Questions & Answers | Complete Prep Guide 2025

Infosys Telecaller Interview Experiences

2 interviews found

Telecaller Interview Questions & Answers

Anonymous

posted on 2 Jul 2024

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - Coding Test

Easy test, can be easily solved

Round 2 - One-on-one

(2 Questions)

Q1. Tell me about yourself

Ans.

I am a dedicated and enthusiastic Tele Caller with excellent communication skills and a passion for helping customers.

Experienced in making outbound calls to potential customers
Skilled in explaining products and services to customers
Proficient in handling customer inquiries and resolving issues
Strong ability to meet sales targets and quotas

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Q2. What is your work ex

Ans.

I have 2 years of experience as a Tele Caller in a reputable company.

Worked in a fast-paced environment making outbound calls to potential customers
Successfully met and exceeded monthly sales targets
Provided excellent customer service and resolved any issues or concerns
Maintained accurate records of calls and customer interactions

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Telecaller Interview Questions & Answers

Anonymous

posted on 17 Dec 2020

Interview Questionnaire

2 Questions

Q1. Why u want a job in ths company?

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Q2. Because i want to do a job in this company or sector coz it is fast growing company or sector

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What people are saying about Infosys

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zestyrose

works at

Infosys

Tips for getting interview call in naukri

I have 3 yoe in sap basis am currently preparing for interview. And also started to apply for jobs in naukri and indeed almost 30-45 application applied but not got even single interview call. Any tips pls😪. Lost hopes. Thanks in advance ❤

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Interview questions from similar companies

Telecaller Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 12 May 2023

Interview experience

Poor

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Give your introduction

Add your answer

Q2. Why should i hire you

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I have applied for this job.

Telecaller Interview Questions & Answers

Tech Mahindra

MD MERAJ

posted on 25 Jun 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Round 1 - English

(1 Question)

Q1. What is telcaller

Ans.

A telecaller is a person who makes phone calls to potential customers to promote products or services, answer inquiries, and gather information.

Telecallers work in call centers or customer service departments.
They follow scripts provided by their employers to ensure consistency in communication.
Telecallers may also handle customer complaints and provide solutions.
Examples: Telemarketers, customer service representative

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Telecaller Interview Questions & Answers

Cognizant

Anonymous

posted on 17 Sep 2022

I applied via Campus Placement and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Group Discussion

It's should be clear and informative
No using of unnecessary words
Should not argue but support you point with humble

Round 3 - One-on-one

(4 Questions)

Q1. What do you expect from this company? Expecting the complete deployment of my skills ..

Add your answer

Q2. Which is the most precious thing in life ? Situation is the most precious thing . We should not change based on situation but we have to get control over the situation..

Add your answer

Q3. Do you prefer working independently or team? I prefer team work which allows to do in time

Add your answer

Q4. What salary do you think you deserve? As iam a fresher iam learning stage so I hope I can get salary based on my skills

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident enough even you don't know the answer.

Telecaller Interview Questions & Answers

Wipro

Anonymous

posted on 12 Aug 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Company Website and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all Resume tips

Round 2 - HR

(3 Questions)

Q1. Introduce yourself what is bpo

Add your answer

Q2. What is bpo about self

Ans.

BPO is about providing business process outsourcing services to clients to help them streamline their operations and improve efficiency.

BPO involves tasks such as customer service, technical support, sales, and back-office support being outsourced to a third-party provider.
The main goal of BPO is to allow companies to focus on their core business functions while the BPO provider handles the non-core activities.
BPO serv...

Answered by AI

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Q3. Specific the bpo question

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Interview Preparation Tips

Interview preparation tips for other job seekers - I need to interested to company

Telecaller Interview Questions & Answers

Wipro

Anonymous

posted on 11 Oct 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.

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Round 2 - Telephonic Call

(7 Questions)

Q1. What's your name

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Q2. What's your ambition

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Q3. Where are you from

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Q4. Which study are you studying

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Q5. Why are choosing this job

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Q6. Are you interested this job

Add your answer

Q7. Which type of languages you know

Ans.

I am fluent in English, Hindi, and Spanish.

English
Hindi
Spanish

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Do truly and weak up this kind of mask 🎭

Telecaller Interview Questions & Answers

TCS

Anonymous

posted on 16 Jun 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

6-8 weeks

Result

Not Selected

I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

To understand the interview attender

Round 3 - Coding Test

I would interesting on tellcaller but I have coding knowledge also

Interview Preparation Tips

Topics to prepare for TCS Telecaller interview:

High level design
HTML
CSS
Javascript

Interview preparation tips for other job seekers - In day to day life so many jobs are here from Job seekers application on network to take and use this you are all talented person's all the best for your interview.

Telecaller Interview Questions & Answers

Wipro

Anonymous

posted on 28 Aug 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Job Fair and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.

View all Resume tips

Round 2 - Coding Test

Type including , code based testing , structural testing celar box testing

Round 3 - One-on-one

(1 Question)

Q1. Do you have any questions

Add your answer

Interview Preparation Tips

Topics to prepare for Wipro Telecaller interview:

Job experience

Interview preparation tips for other job seekers - Don't only force on jobs that are a direct match for your qualification or that you will love from day one and entry level job should be judged by the opportunity it provides to develop your skills and the possibility to grow the job as you become more experienced get your foot in the door all Sia good company and use your strength and work ethic to build the job you want

Telecaller Interview Questions & Answers

Genpact

Madhuri davidraju

posted on 19 Jun 2024

Interview experience

Good

Difficulty level

Process Duration

Result

Selected

Round 1 - One-on-one

(2 Questions)

Q1. Tell me about your self

Add your answer

Q2. How you handle aggressive customers

Ans.

I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.

Stay calm and composed
Listen actively to understand their concerns
Empathize with their emotions
Offer solutions to address their issues
Seek assistance from a supervisor if needed

Answered by AI

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Infosys Interview FAQs

How many rounds are there in Infosys Telecaller interview?

Infosys interview process usually has 2 rounds. The most common rounds in the Infosys interview process are Coding Test and One-on-one Round.

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Infosys Telecaller Interview Process

based on 1 interview

Interview experience

Good

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