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Infosys Telecaller Interview Questions and Answers

Updated 2 Jul 2024

Infosys Telecaller Interview Experiences

2 interviews found

Telecaller Interview Questions & Answers

user image Anonymous

posted on 2 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Easy test, can be easily solved

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and enthusiastic Tele Caller with excellent communication skills and a passion for helping customers.

    • Experienced in making outbound calls to potential customers

    • Skilled in explaining products and services to customers

    • Proficient in handling customer inquiries and resolving issues

    • Strong ability to meet sales targets and quotas

  • Answered by AI
  • Q2. What is your work ex
  • Ans. 

    I have 2 years of experience as a Tele Caller in a reputable company.

    • Worked in a fast-paced environment making outbound calls to potential customers

    • Successfully met and exceeded monthly sales targets

    • Provided excellent customer service and resolved any issues or concerns

    • Maintained accurate records of calls and customer interactions

  • Answered by AI

Telecaller Interview Questions & Answers

user image Anonymous

posted on 17 Dec 2020

Interview Questionnaire 

2 Questions

  • Q1. Why u want a job in ths company?
  • Q2. Because i want to do a job in this company or sector coz it is fast growing company or sector

Telecaller Interview Questions Asked at Other Companies

Q1. 1.What is the Excel? Excel is a short cut method and easy to meth ... read more
asked in Jio
Q2. Some times switch off customer number what do you
Q3. How to compromise a customer who don't want pay the due
asked in 9 Plus 9
Q4. Tell me the difference between credit card & Debit card
asked in 9 Plus 9
Q5. What is credit card & what is debit card

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Why you choose this job?

Round 3 - Technical 

(1 Question)

  • Q1. Do you have any technical skills
  • Ans. 

    Yes, I have technical skills.

    • Proficient in Microsoft Office Suite

    • Experience with CRM software

    • Familiarity with basic HTML and CSS

    • Ability to troubleshoot technical issues over the phone

  • Answered by AI
Round 4 - HR 

(1 Question)

  • Q1. What efforts put for ur job

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice,put efforts on your work,give ur best work,be a hardworker for ur company.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What is your family background?
  • Q2. What are your salary expectations?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanking you sir and medam giving this opportunity

I applied via Company Website and was interviewed in Apr 2022. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me What is e commerce
  • Q2. Why should we hire you
  • Q3. What do you like about this job
  • Q4. What is your future plan in this company

Interview Preparation Tips

Interview preparation tips for other job seekers - See i m not good at it 😊 but they asked me this so i shared

I applied via Referral and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About yourself my name is Asmakhatoon khatoon idid graduation in b.com and i have teaching experience igot hr recruter job in fair links but due to my son i drop it and looking for work from hom...
  • Q2. Tell something about your memorable day
  • Ans. 

    My memorable day was when I won a singing competition.

    • Participated in a singing competition

    • Performed my favorite song

    • Received first prize and recognition

    • Celebrated with friends and family

  • Answered by AI
  • Q3. Where you see yourself after 5 year
  • Ans. 

    In 5 years, I see myself as a successful telecaller, having gained expertise in customer service and communication skills.

    • Working as a team leader, managing a group of telecallers

    • Achieving high sales targets consistently

    • Building strong relationships with clients and customers

    • Continuously improving my communication and persuasion skills

    • Taking on additional responsibilities and contributing to the growth of the company

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do your best Be confidence and do hard work
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Group Discussion 

The HR first of all tell us to choose any one topic.then we have to introduce ourself and start to talk about our topic which one we choose.

Round 3 - HR 

(1 Question)

  • Q1. How many languages do you.know

Interview Preparation Tips

Interview preparation tips for other job seekers - During the interview we have to be look confidence and speak confidently and have clear vision of the topic which we choose and always have first to talk in group discussion.

I applied via Job Fair and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

In case in gpay only case detial in whatsapp one and only me i am tamil speaker english only typic one and only

Round 3 - One-on-one 

(2 Questions)

  • Q1. Any question i am asked
  • Q2. I am degree complete

Interview Preparation Tips

Topics to prepare for Wipro Telecaller interview:
  • Tamil
  • English Typing
  • Data Entry
Interview preparation tips for other job seekers - No for speech only typing i am only tami i am school all only tamil english just small

I applied via Campus Placement and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

It's should be clear and informative
No using of unnecessary words
Should not argue but support you point with humble

Round 3 - One-on-one 

(4 Questions)

  • Q1. What do you expect from this company? Expecting the complete deployment of my skills ..
  • Q2. Which is the most precious thing in life ? Situation is the most precious thing . We should not change based on situation but we have to get control over the situation..
  • Q3. Do you prefer working independently or team? I prefer team work which allows to do in time
  • Q4. What salary do you think you deserve? As iam a fresher iam learning stage so I hope I can get salary based on my skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident enough even you don't know the answer.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Round 1 - English 

(1 Question)

  • Q1. What is telcaller
  • Ans. 

    A telecaller is a person who makes phone calls to potential customers to promote products or services, answer inquiries, and gather information.

    • Telecallers work in call centers or customer service departments.

    • They follow scripts provided by their employers to ensure consistency in communication.

    • Telecallers may also handle customer complaints and provide solutions.

    • Examples: Telemarketers, customer service representative

  • Answered by AI

Infosys Interview FAQs

How many rounds are there in Infosys Telecaller interview?
Infosys interview process usually has 2 rounds. The most common rounds in the Infosys interview process are Coding Test and One-on-one Round.

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Infosys Telecaller Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more
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3.8/5

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3.8

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3.8

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3.1

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3.8

Job security

3.8

Company culture

3.8

Promotions

3.8

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