Filter interviews by
Clear (1)
To compromise a customer who doesn't want to pay the due, it is important to understand their concerns and find a mutually beneficial solution.
Listen to the customer's reasons for not wanting to pay and empathize with their situation.
Offer alternative payment options or negotiate a payment plan that suits both parties.
Highlight the benefits of paying the due, such as avoiding late fees or maintaining a good credit scor...
Top trending discussions
posted on 4 Sep 2022
I applied via Referral and was interviewed before Sep 2021. There was 1 interview round.
Insurance and BPO are two different industries that are often intertwined. BPOs provide support services to insurance companies.
BPOs provide customer service, claims processing, and other support services to insurance companies
Insurance companies outsource these services to BPOs to reduce costs and improve efficiency
BPOs may also provide back-office support to insurance companies, such as data entry and document proces...
posted on 20 Jun 2022
I applied via Shine and was interviewed before Jun 2021. There were 3 interview rounds.
I applied via Walk-in and was interviewed before May 2022. There were 2 interview rounds.
I applied via Referral and was interviewed before Jan 2024. There was 1 interview round.
No bonding in teams members in office
I applied via Referral and was interviewed before Feb 2022. There were 2 interview rounds.
When a customer behaves rudely, it is important to remain calm, empathize, and find a solution to their problem.
Stay calm and composed
Listen actively to understand their concerns
Empathize with the customer's frustration
Apologize for any inconvenience caused
Offer a solution or alternative options
Avoid arguing or responding rudely
Seek assistance from a supervisor if necessary
If a customer abuses a tele caller, it is important to remain calm and professional while addressing the issue.
Stay calm and composed
Listen to the customer's concerns
Avoid responding with anger or aggression
Apologize if necessary and try to resolve the issue
If the abuse continues, inform a supervisor or manager
I applied via Walk-in and was interviewed in Oct 2021. There were 2 interview rounds.
I applied via Walk-in
I applied via Referral and was interviewed before Aug 2023. There was 1 interview round.
I am a dedicated and enthusiastic individual with excellent communication skills and a passion for helping others.
Experienced in customer service and sales
Strong communication skills
Ability to work well under pressure
Passionate about providing excellent service to customers
I was interviewed in Jul 2024.
I am a highly motivated and experienced Telecaller with a proven track record of exceeding sales targets.
Experienced in making outbound calls to potential customers
Skilled in promoting products and services over the phone
Proven ability to meet and exceed sales targets
Excellent communication and negotiation skills
I worked as a telecaller at a telecommunications company, handling inbound and outbound calls to assist customers with their inquiries and concerns.
Handled incoming calls from customers regarding billing issues
Made outbound calls to follow up on customer inquiries and resolve issues
Provided excellent customer service by addressing concerns and providing solutions
Maintained accurate records of customer interactions and
I have 3 years of experience in a call center environment.
I have worked in a call center for 3 years handling customer inquiries and resolving issues.
During my time in the call center, I have developed strong communication and problem-solving skills.
I am familiar with using call center software and CRM systems to manage customer interactions efficiently.
I am looking for a competitive salary that reflects my experience and skills.
Research industry standards for Telecaller salaries
Consider your level of experience and skills
Be prepared to negotiate based on job responsibilities and benefits
Provide a salary range if possible
based on 13 reviews
Rating in categories
Telecaller
92
salaries
| ₹0 L/yr - ₹0 L/yr |
Team Lead
86
salaries
| ₹0 L/yr - ₹0 L/yr |
Field Executive
57
salaries
| ₹0 L/yr - ₹0 L/yr |
Collections Executive
48
salaries
| ₹0 L/yr - ₹0 L/yr |
Telecalling Executive
21
salaries
| ₹0 L/yr - ₹0 L/yr |
ABK Services
Athena BPO
Metriqe Solutions
Pace Setters Business Solutions