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I appeared for an interview in Jul 2024.
I am a highly motivated and experienced Telecaller with a proven track record of exceeding sales targets.
Experienced in making outbound calls to potential customers
Skilled in promoting products and services over the phone
Proven ability to meet and exceed sales targets
Excellent communication and negotiation skills
I worked as a telecaller at a telecommunications company, handling inbound and outbound calls to assist customers with their inquiries and concerns.
Handled incoming calls from customers regarding billing issues
Made outbound calls to follow up on customer inquiries and resolve issues
Provided excellent customer service by addressing concerns and providing solutions
Maintained accurate records of customer interactions and
I have 3 years of experience in a call center environment.
I have worked in a call center for 3 years handling customer inquiries and resolving issues.
During my time in the call center, I have developed strong communication and problem-solving skills.
I am familiar with using call center software and CRM systems to manage customer interactions efficiently.
I am looking for a competitive salary that reflects my experience and skills.
Research industry standards for Telecaller salaries
Consider your level of experience and skills
Be prepared to negotiate based on job responsibilities and benefits
Provide a salary range if possible
I applied via Referral
Sales involves the process of selling products or services to customers, with the goal of generating revenue and building customer relationships.
Sales is a crucial aspect of business, as it directly impacts revenue generation.
It involves identifying potential customers and convincing them to purchase a product or service.
Sales professionals use various techniques such as cold calling, networking, and presentations to r...
To audit a call means to review and assess the quality and effectiveness of a phone conversation.
Auditing a call involves evaluating the communication skills, adherence to scripts or guidelines, and customer service provided during the call.
It includes assessing the clarity, tone, and professionalism of the telecaller's voice.
The call may be audited for compliance with company policies, sales techniques, or customer sa...
I applied via Referral and was interviewed before Jan 2024. There was 1 interview round.
No bonding in teams members in office
I applied via Referral and was interviewed before Feb 2022. There were 2 interview rounds.
When a customer behaves rudely, it is important to remain calm, empathize, and find a solution to their problem.
Stay calm and composed
Listen actively to understand their concerns
Empathize with the customer's frustration
Apologize for any inconvenience caused
Offer a solution or alternative options
Avoid arguing or responding rudely
Seek assistance from a supervisor if necessary
If a customer abuses a tele caller, it is important to remain calm and professional while addressing the issue.
Stay calm and composed
Listen to the customer's concerns
Avoid responding with anger or aggression
Apologize if necessary and try to resolve the issue
If the abuse continues, inform a supervisor or manager
Athena BPO interview questions for designations
I applied via Referral and was interviewed before Aug 2023. There was 1 interview round.
I am a dedicated and enthusiastic individual with excellent communication skills and a passion for helping others.
Experienced in customer service and sales
Strong communication skills
Ability to work well under pressure
Passionate about providing excellent service to customers
I applied via Walk-in and was interviewed in Oct 2021. There were 2 interview rounds.
I applied via Walk-in
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Group descution is shering opinions with 3 and 5 members about structure process and about any topic this is the group descution.
I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.
The duration of Athena BPO Telecaller interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 9 interviews
1 Interview rounds
based on 35 reviews
Rating in categories
Customer Service Executive
387
salaries
| ₹1 L/yr - ₹3.5 L/yr |
Telecaller
122
salaries
| ₹0.8 L/yr - ₹4.5 L/yr |
Sales Executive
110
salaries
| ₹1.2 L/yr - ₹4 L/yr |
Team Lead
88
salaries
| ₹1.5 L/yr - ₹5.5 L/yr |
Customer Care Executive
64
salaries
| ₹0.9 L/yr - ₹3.5 L/yr |
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