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Athena BPO Customer Sales Executive Interview Questions and Answers

Updated 9 Jul 2022

Athena BPO Customer Sales Executive Interview Experiences

2 interviews found

I applied via Naukri.com and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. The question is about qualification and knowledge about skills, bpo, and about general knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was very easy for me to tackle so the advice is just be confident about yourself and u will crack it.

I applied via Walk-in and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. Do you have any experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Lots of pressure they will never understand your problem and over time

Customer Sales Executive Interview Questions Asked at Other Companies

Q1. What u understand by causle product
Q2. What is introduction? What is sales?
Q3. How too impres the customer
Q4. Gold checking purity find out goldfack original
Q5. What is Customer support

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Tell me something about your self
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Apna Jobs and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Introduction about urself Ur current ctc
  • Ans. 

    I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues efficiently.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries, resolving complaints, and providing product information

    • I have a proven track record of meeting and exceeding customer satisfaction goals

    • I am proficient in using CRM systems and other custo

  • Answered by AI
  • Q2. Second round was on call with client asking about ur introduction ur prevoius work details why u leave prevoius company ur family background in english and hindi language After that explaining work profi...
  • Q3. No holiday for 3 month on time u have to come and half an hour it can be late...for leaving
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. What is your level of flexibility regarding work hours?
  • Ans. 

    I am highly flexible with work hours, adapting to team needs and project demands to ensure operational efficiency.

    • I can adjust my schedule to accommodate team meetings or urgent tasks, even if it means working late or starting early.

    • For example, during peak project phases, I have previously shifted my hours to ensure all deadlines were met without compromising quality.

    • I am open to rotating shifts or on-call duties if r...

  • Answered by AI
  • Q2. How do you commute to the office?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Ai based test for language

Round 2 - HR 

(1 Question)

  • Q1. Basic questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Anybody can crack

I applied via Naukri.com and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me why would you want to work as customer service assistant?
  • Ans. 

    I enjoy helping people and providing excellent customer service.

    • I have a passion for assisting others and ensuring their needs are met.

    • I have strong communication and problem-solving skills.

    • I thrive in a fast-paced environment and enjoy the challenge of resolving customer issues.

    • I have previous experience in customer service roles and have received positive feedback from customers.

    • I believe in the importance of buildin...

  • Answered by AI
  • Q2. What is your best customer service experience?
  • Ans. 

    My best customer service experience was when I helped a customer resolve a complex issue with their online banking account.

    • I patiently listened to the customer's problem and empathized with their frustration.

    • I asked probing questions to gather all the necessary information to understand the issue.

    • I researched and explored different solutions to find the best resolution.

    • I communicated the steps clearly to the customer a...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Great communication
Tips of good customer service

Interview Questionnaire 

2 Questions

  • Q1. Tell about yourself
  • Q2. Tell about your previous company
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self Introduction & Resume Walk Through.
Round 2 - One-on-one 

(1 Question)

  • Q1. Scenario based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.
Own your resume, experience and skills set

Interview Questionnaire 

4 Questions

  • Q1. Describe a place you like in Hyderabad?
  • Q2. Tell me about yourself?
  • Q3. Always remember while your answering you should be confident and speak out loud ,what ever to speak you need to be confident and always remember to describe about place, mention where it is located why you...
  • Q4. Start with your name ,as myself or i am. describe what you are going in present situation in life like are you pursing any degree ,say it out loud .if you are fresher say it .tell you experience in your li...

Athena BPO Interview FAQs

How many rounds are there in Athena BPO Customer Sales Executive interview?
Athena BPO interview process usually has 2 rounds. The most common rounds in the Athena BPO interview process are Resume Shortlist and HR.

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Athena BPO Customer Sales Executive Interview Process

based on 1 interview

Interview experience

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Bad
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Athena BPO Customer Sales Executive Salary
based on 28 salaries
₹1.3 L/yr - ₹2.5 L/yr
37% less than the average Customer Sales Executive Salary in India
View more details

Athena BPO Customer Sales Executive Reviews and Ratings

based on 11 reviews

2.8/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

2.5

Salary

3.1

Job security

2.9

Company culture

2.3

Promotions

2.2

Work satisfaction

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