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HRH Next Services Customer Service Executive Interview Questions and Answers

Updated 13 Oct 2022

HRH Next Services Customer Service Executive Interview Experiences

3 interviews found

Round 1 - One-on-one 

(1 Question)

  • Q1. Everyone can crack this interview
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced Customer Service Executive with a passion for providing exceptional service.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Proven ability to handle difficult customers and resolve issues

    • Proficient in using CRM software and handling multiple communication channels

    • Received multiple positive customer feedback and recognition for outstandi...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself that's it 🤣
  • Ans. 

    I am a dedicated and experienced Customer Service Executive with a passion for providing exceptional service.

    • I have over 5 years of experience in the customer service industry.

    • I am skilled in handling customer inquiries, resolving complaints, and providing product information.

    • I have a proven track record of meeting and exceeding customer satisfaction goals.

    • I am proficient in using customer service software and have exc...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I would suggest try other company then this, HRH is just waste of time you will loose flexibility here and I'm sure you will quit in few months so better go for good company than this

I applied via Walk-in and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce your self in Hindi
  • Q2. Tell us about air pollution
  • Ans. 

    Air pollution is the presence of harmful substances in the air that we breathe.

    • Air pollution can be caused by natural sources such as wildfires and volcanic eruptions, as well as human activities like transportation and industrial processes.

    • Common air pollutants include carbon monoxide, sulfur dioxide, nitrogen oxides, and particulate matter.

    • Exposure to air pollution can lead to respiratory and cardiovascular problems,...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool going interview. But the waiting period is too long

Customer Service Executive Interview Questions Asked at Other Companies

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Q2. How you deal to the customer if he complain that delivery boy thr ... read more
asked in iEnergizer
Q3. 3. What do you mean by Customer service? What is BPO?
Q4. What do you know about gold loans and How will you identify wheth ... read more
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Q5. If you will get a call and customer is very frustrated and then h ... read more

Interview Questionnaire 

4 Questions

  • Q1. Describe a place you like in Hyderabad?
  • Q2. Tell me about yourself?
  • Q3. Always remember while your answering you should be confident and speak out loud ,what ever to speak you need to be confident and always remember to describe about place, mention where it is located why you...
  • Q4. Start with your name ,as myself or i am. describe what you are going in present situation in life like are you pursing any degree ,say it out loud .if you are fresher say it .tell you experience in your li...

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(4 Questions)

  • Q1. Tell about your self
  • Q2. Women empowerment
  • Q3. Why did you choose health care
  • Q4. Tell me about your college days

I applied via Naukri.com and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me some bad and good experience you might have had with your previous experience as a customer service executive.

Interview Preparation Tips

Interview preparation tips for other job seekers - The key to crack any interview at any company is not just your experience or qualifications, but also your personality, I.e. the way you speak, the way you greet them, the way you walk in and sit, the manner you show, the way you're dressed,........ To read more..
Visit: -----/

I applied via Walk-in and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction about working experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont be Shay and be confident best of luck

I applied via Company Website and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. My qualification graduate
  • Q2. How was a company which process
  • Q3. I hope this opportunity give us
  • Q4. Thanks give this opportunity

Interview Preparation Tips

Interview preparation tips for other job seekers - I am looking for a job as a semi voice process and chat process
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself.
  • Ans. 

    Experienced customer service executive with a strong background in resolving customer issues and ensuring satisfaction.

    • Over 5 years of experience in customer service roles

    • Skilled in handling customer inquiries, complaints, and feedback

    • Proficient in using CRM systems to track customer interactions

    • Excellent communication and problem-solving skills

    • Received multiple awards for outstanding customer service performance

  • Answered by AI
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Fair and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - Self introduce 

(5 Questions)

  • Q1. What's your strength and weakness
  • Q2. About the company structure
  • Q3. About the company
  • Q4. Turnover for last one year
  • Q5. Some interesting questions

Interview Preparation Tips

Topics to prepare for Adecco Group Customer Care Executive interview:
  • About the company and turnover
Interview preparation tips for other job seekers - Now a days all are asking about the recommendations.... There are not at seeing the our talent
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Experience, english speaking, qualification and additional skills
  • Q2. How many years of experience do you have.
  • Ans. 

    I have 5 years of experience in customer support roles.

    • 5 years of experience in customer support roles

    • Handled various customer queries and issues

    • Proficient in using customer support software

    • Trained new customer support representatives

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for the HR interview
Contribute & help others!
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HRH Next Services Interview FAQs

How many rounds are there in HRH Next Services Customer Service Executive interview?
HRH Next Services interview process usually has 2-3 rounds. The most common rounds in the HRH Next Services interview process are HR, One-on-one Round and Resume Shortlist.
What are the top questions asked in HRH Next Services Customer Service Executive interview?

Some of the top questions asked at the HRH Next Services Customer Service Executive interview -

  1. Tell us about air pollut...read more
  2. Always remember while your answering you should be confident and speak out loud...read more
  3. Everyone can crack this interv...read more

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HRH Next Services Customer Service Executive Salary
based on 106 salaries
₹0.5 L/yr - ₹3.2 L/yr
36% less than the average Customer Service Executive Salary in India
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HRH Next Services Customer Service Executive Reviews and Ratings

based on 38 reviews

2.6/5

Rating in categories

2.7

Skill development

2.6

Work-life balance

2.3

Salary

2.4

Job security

2.7

Company culture

2.2

Promotions

2.3

Work satisfaction

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