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HRH Next Services Customer Service Executive Interview Questions and Answers

Updated 13 Oct 2022

HRH Next Services Customer Service Executive Interview Experiences

3 interviews found

Round 1 - One-on-one 

(1 Question)

  • Q1. Everyone can crack this interview
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced Customer Service Executive with a passion for providing exceptional service.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Proven ability to handle difficult customers and resolve issues

    • Proficient in using CRM software and handling multiple communication channels

    • Received multiple positive customer feedback and recognition for outstandi...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself that's it 🤣
  • Ans. 

    I am a dedicated and experienced Customer Service Executive with a passion for providing exceptional service.

    • I have over 5 years of experience in the customer service industry.

    • I am skilled in handling customer inquiries, resolving complaints, and providing product information.

    • I have a proven track record of meeting and exceeding customer satisfaction goals.

    • I am proficient in using customer service software and have exc...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I would suggest try other company then this, HRH is just waste of time you will loose flexibility here and I'm sure you will quit in few months so better go for good company than this

I applied via Walk-in and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce your self in Hindi
  • Q2. Tell us about air pollution
  • Ans. 

    Air pollution is the presence of harmful substances in the air that we breathe.

    • Air pollution can be caused by natural sources such as wildfires and volcanic eruptions, as well as human activities like transportation and industrial processes.

    • Common air pollutants include carbon monoxide, sulfur dioxide, nitrogen oxides, and particulate matter.

    • Exposure to air pollution can lead to respiratory and cardiovascular problems,...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool going interview. But the waiting period is too long

Customer Service Executive Interview Questions Asked at Other Companies

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Q3. 3. What do you mean by Customer service? What is BPO?
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Q5. If you will get a call and customer is very frustrated and then h ... read more

Interview Questionnaire 

4 Questions

  • Q1. Describe a place you like in Hyderabad?
  • Q2. Tell me about yourself?
  • Q3. Always remember while your answering you should be confident and speak out loud ,what ever to speak you need to be confident and always remember to describe about place, mention where it is located why you...
  • Q4. Start with your name ,as myself or i am. describe what you are going in present situation in life like are you pursing any degree ,say it out loud .if you are fresher say it .tell you experience in your li...

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Basic questions like Name, Address, Birth date, qualification and work experience

Interview Preparation Tips

Round: V&A
Experience: Yes, i was fail in this round as i was not able to speak on call. i was understanding the question but was unable to answer.

Round: Manager round
Experience: Asked about me and then made some common questions that are often asks in interviews.


I applied via Walk-in and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is customer service ?
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after purchasing a product or service.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, chat,...

  • Answered by AI
  • Q2. Why according to you is a BPO

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress to gain trust and command respect
Things you should never Say in a job interview like
Negative about a previous jobs and employs. I don't know. Unprofessional language. It's on my resume give and select real life examples

I applied via Walk-in and was interviewed before Sep 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. If you will get the offer from microsoft or any other BPO organisation which one you will prefer then?

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont get stressed. Behave like your are most fucking person and you fears no one or go to bathroom wash your face and see yourself in the mirror. It really works💯

I applied via Walk-in and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you mean by customer support?
  • Ans. 

    Customer support refers to the assistance provided to customers before, during, and after a purchase.

    • Customer support involves addressing customer queries and concerns

    • It includes providing technical assistance and troubleshooting

    • Customer support can also involve handling complaints and resolving issues

    • Examples of customer support channels include phone, email, chat, and social media

    • Good customer support can lead to inc

  • Answered by AI
  • Q2. Why BPO sector?

Interview Preparation Tips

Interview preparation tips for other job seekers - Always go well prepared before interview and get as more knowledge as you can about the role you are applying for.

I applied via Other

Interview Preparation Tips

General Tips: It is so easy.First round with HR in english, Basic questions asked after telephonic interview in language. That's all.
Skills: Communication And Confidence, Communication
Duration: <1 week

I applied via Indeed and was interviewed before Jul 2020. There were 2 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What's your skill?
  • Ans. I am a quick learner, who can gain and learns products vigorously
  • Answered Anonymously
  • Q2. Do you have confidence about your perfect support or services to company?
  • Ans. Yes, i have confidence to acquire growth.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't apply yours efforts to complete yours work, keep efforts not to be pointed out on it.

I applied via Referral and was interviewed before Jan 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. This company all about voice Process just they will looking to your communication skill so they will be asking self intro & about your own place info

Interview Preparation Tips

Interview preparation tips for other job seekers - Just speak properly don't be nervous & there is OK to mistake while communicating but not more that's it

HRH Next Services Interview FAQs

How many rounds are there in HRH Next Services Customer Service Executive interview?
HRH Next Services interview process usually has 2-3 rounds. The most common rounds in the HRH Next Services interview process are HR, One-on-one Round and Resume Shortlist.
What are the top questions asked in HRH Next Services Customer Service Executive interview?

Some of the top questions asked at the HRH Next Services Customer Service Executive interview -

  1. Tell us about air pollut...read more
  2. Always remember while your answering you should be confident and speak out loud...read more
  3. Everyone can crack this interv...read more

Tell us how to improve this page.

HRH Next Services Customer Service Executive Salary
based on 104 salaries
₹0.5 L/yr - ₹3.2 L/yr
39% less than the average Customer Service Executive Salary in India
View more details

HRH Next Services Customer Service Executive Reviews and Ratings

based on 38 reviews

2.6/5

Rating in categories

2.7

Skill development

2.6

Work-life balance

2.3

Salary

2.4

Job security

2.7

Company culture

2.2

Promotions

2.3

Work satisfaction

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