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HRH Next Services Customer Care Executive Interview Questions and Answers
Updated
21 Nov 2024
2 interviews found
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Popular
Medha Bhat
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in May 2024.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Bref about home town or Bangalore Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - My advice plz donot go to these company these is two torcher company plz guys donot go
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Job Fair and was interviewed before Apr 2023.
2 Interview Rounds
1
Aptitude Test Round
Typing test is the main thing they will conduct
2
HR Round (2 Questions)
- Q1. They will ask you to speak and they will analyse your communication skills Add Answer
- Q2. They will ask about your previous experience and analyze your skills Add Answer
Interview Preparation Tips
Topics to prepare for HRH Next Services Customer Care Executive interview:
- Communication Skills
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about HRH Next Services?
Ask anonymously on communities.
Interview questions from similar companies
Customer Care Executive Interview Questions
Continuum Global Solutions
Anonymous
posted on 18 Dec 2024
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in Nov 2024.
3 Interview Rounds
1
Aptitude Test Round
Initially, you need to conduct a harvest test on the system, which will take one hour. After the harvest, you must provide an assessment. Prior to starting your assessment, you have two videos to watch. In the first video, you will learn about the company, and in the second video, you will understand what tasks will be expected of you. Once you have watched both videos, your assessment will begin, consisting of 39 questions, and you will need to score at least 21 marks to pass.
2
HR Round (3 Questions)
- Q1. Tell me about yourself. Add Answer
- Q2. Why do you want to work in a Business Process Outsourcing (BPO) role? Add Answer
- Q3. What was your understanding of the assessment? Add Answer
3
Technical Round (4 Questions)
- Q1. What motivates you to pursue a career in the BPO sector? Add Answer
- Q2. What motivates you to apply specifically for a position at Continuum Global Solutions, given the presence of numerous companies in the BPO sector such as Telepe...read more Add Answer
- Q3. If you are a graduate, why did you choose not to pursue a career in your field, and what motivates you to join a BPO? Add Answer
- Q4. What did you understand from the assessment that you completed? Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Nov 2024.
1 Interview Round
1
One-on-one Round (4 Questions)
- Q1. What is a Business Process Outsourcing (BPO)? View Answers (1)
- Q2. What motivates you to pursue this job? View Answers (1)
- Q3. How much salary did you expect? View Answers (1)
- Q4. What are the main kpi in bpo View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Put in diligent effort, as hard work consistently yields rewards.
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (5 Questions)
- Q1. ABOUT YOUR SELF Add Answer
- Q2. What is your name Add Answer
- Q3. Where are you from Add Answer
- Q4. Your last company Add Answer
- Q5. What is Your hobbies Add Answer
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Mar 2023.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Ne confident and good communication skills Add Answer
- Q2. Tell about the previous company View Answers (1)
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. Need to discuss any topic for 2 min Add Answer
3
Typing Test Round (1 Question)
- Q1. Must have typing speed Add Answer
I applied via Walk-in and was interviewed before Oct 2021.
2 Interview Rounds
1
One-on-one Round (3 Questions)
- Q1. Indroduce my self , my apttitue, qualification Add Answer
- Q2. Job role related questions Add Answer
- Q3. How work in job role Add Answer
2
Technical Round (4 Questions)
- Q1. Indroduce my self, my qualification Add Answer
- Q2. How to work my job role Add Answer
- Q3. Working details foe related the job Add Answer
- Q4. My knowledge test, apptitute Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Introduce My self and more than job role related questions or experiences
Interview experience
Excellent
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected
I applied via Walk-in and was interviewed in May 2024.
4 Interview Rounds
1
Aptitude Test Round
Basic reasoning mathematics English grammer
2
Case Study Round
Topic on customer query related to ordering of his taxi 🚖 he booked through rapido it consumed lot of time in coming to his home
3
Group Discussion Round
Group discussion on any topic related to online marketing disadvantages
4
One-on-one Round (7 Questions)
- Q1. Questions and answers about family background and documentation Add Answer
- Q2. One to one round Add Answer
- Q3. Give brief intro about family background Add Answer
- Q4. Give brief intro about your studies schooling job experiences etc View Answers (1)
- Q5. Who and all are there in your family what r they doing Add Answer
- Q6. Ask about wat ur father do now after retirement Add Answer
- Q7. Wat u mean by supplychain View Answers (1)
Interview Preparation Tips
Topics to prepare for Teleperformance Customer Care Executive interview:
- Find out video interviewsYouTube
- In naukri . Com also intro is gi
- Given how to start practice as m
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
I applied via Referral
3 Interview Rounds
1
HR Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Tell me your yesterday routine View Answers (1)
2
Technical Round (8 Questions)
- Q1. Self introduction Add Answer
- Q2. Tell me about bihar. View Answers (1)
- Q3. Why you want to join BPO? Add Answer
- Q4. What do you understand by BPO? View Answers (1)
- Q5. What is customer service? View Answers (1)
- Q6. How to deal with the angry customer? View Answers (1)
- Q7. Do you need any leave in six months after joining? Add Answer
- Q8. Will a sign a bound for a year? Add Answer
3
Versant round Round (1 Question)
- Q1. You need to write an email. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident
HRH Next Services Interview FAQs
How many rounds are there in HRH Next Services Customer Care Executive interview?
HRH Next Services interview process usually has 1-2 rounds. The most common rounds in the HRH Next Services interview process are Aptitude Test, HR and One-on-one Round.
How to prepare for HRH Next Services Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HRH Next Services. The most common topics and skills that interviewers at HRH Next Services expect are BPO, Calling, Customer Care and customer care.
What are the top questions asked in HRH Next Services Customer Care Executive interview?
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People are getting interviews through
based on 2 HRH Next Services interviews
WalkIn
50%
50% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Care Executive Interview Questions from Similar Companies
31%
less
than the average Customer Care Executive Salary in India
View more details
HRH Next Services Customer Care Executive Reviews and Ratings
based on 64 reviews
Rating in categories
|
Customer Care Executive
168
salaries
|  ₹0.9 L/yr - ₹3.5 L/yr |
|
Customer Service Associate
145
salaries
| ₹1 L/yr - ₹4 L/yr |
|
Customer Service Executive
104
salaries
| ₹0.5 L/yr - ₹3.2 L/yr |
|
Team Lead
83
salaries
| ₹1.5 L/yr - ₹4.5 L/yr |
|
Customer Support Executive
76
salaries
| ₹1 L/yr - ₹3 L/yr |
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