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HRH Next Services Customer Service Associate Interview Questions and Answers

Updated 11 Jul 2024

HRH Next Services Customer Service Associate Interview Experiences

7 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

They will give a paragraph we need to type within 120sec of time and we need understand the para and we should describe in our own words and finally there are some 10-15 fill the blanks which are difficult to answer them

Round 3 - HR 

(4 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and customer-focused individual with strong communication skills and a passion for providing excellent service.

    • I have experience working in customer service roles, where I have honed my problem-solving and conflict resolution skills.

    • I am adept at handling difficult customers and ensuring their needs are met.

    • I am a good listener and can effectively communicate with customers to understand their concerns...

  • Answered by AI
  • Q2. Why should we hire you
  • Ans. 

    I have excellent communication skills, a strong customer service background, and a passion for helping others.

    • I have a proven track record of providing exceptional customer service in my previous roles.

    • I am a good listener and can effectively understand and address customer needs.

    • I am highly empathetic and can handle difficult situations with patience and professionalism.

    • I am a quick learner and can adapt to new system...

  • Answered by AI
  • Q3. If we hire your friend instead of you then how do you feel?
  • Ans. 

    I would feel disappointed but I would understand that the decision was based on the qualifications and fit for the role.

    • I would feel disappointed but I would not let it affect my professionalism or commitment to the job.

    • I would focus on my own skills and strengths and continue to strive for excellence in my work.

    • I would be supportive of my friend and congratulate them on their success.

    • I would use the opportunity to lea...

  • Answered by AI
  • Q4. Any questions from your end.
  • Ans. Sir/ mam what qualities you prefer most while hiring??
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - *Maintain discipline
*Behaviour
*Language you spoke
*Be strong and loyal to the work
*Confidence should look in your face before the answering the panel questions
*Maintain Body posture
*Keep Smiling where it needs.

Customer Service Associate Interview Questions Asked at Other Companies

Q1. Situational: If customer gets damaged product and he is saying he ... read more
asked in Amazon
Q2. What is the difference between a good customer service and bad cu ... read more
Q3. If the customer is not satisfied with your answer so what will yo ... read more
Q4. What do you understand by customer care service?
Q5. Why customer care service is important for a company?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I appeared for an interview before Sep 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Slef introduction why you are interested in this job
  • Q2. Are you flexible for rotational shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident don't fear be humble honest and crack your interview with your communication skills

Interview Questionnaire 

2 Questions

  • Q1. Any questions to check your communication will be thrown at you
  • Q2. Be confident while answering

HRH Next Services interview questions for designations

 Customer Service Associate (Csa)

 (1)

 Customer Service Executive

 (3)

 Customer Service Agent

 (1)

 Customer Support Associate

 (3)

 Associate

 (1)

 Customer Support Executive

 (4)

 Customer Care Executive

 (2)

 Senior Associate

 (1)

I applied via Referral and was interviewed in Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. What is u r name?
  • Q2. Where r u from?
  • Q3. About ur studies?
  • Q4. About your past experience?
  • Q5. And speacial one which is naot common to all random question? I have been asked about my college days

Interview Preparation Tips

Interview preparation tips for other job seekers - First we have to be neat and clean . We have to wish the interviewers . Every answer should be in polit and end with a smile? We you don't know the answer say sorry . Last but not least always be peace ✌️

I applied via Walk-in and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Will ask to talk on any topic in Hindi & English languages
  • Q2. If u are experienced u need to share the work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident , Talk what ever u know ,

Interview Questionnaire 

1 Question

  • Q1. Assessments will be based on communication testing

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak clear and calm.

Interview questions from similar companies

I applied via Walk-in and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Will always check discipline patience attitude

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be positive straight forward answers genuinely whether will company hire you are not say what you know about particular thing whether it comes to education are general knowledge

I applied via Facebook and was interviewed in Mar 2020. There were 6 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. They will ask you "tell me about yourself" and one topic in Hindi and English plus Amcat test..
  • Q2. In all three rounds they will ask you to brief about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - During interview, Recruiter and Hr just ask if you have laptop and broadband.
But the thing is they will hide many things from you like during training they will ask you to arrange extra phone and sim card, and you have to bear all the expenses like mobile and internet recharge and electricity bill.
Plus it was a contract job and they did not disclose this during interview.They will tell you that we informed you earlier about this.
Salary is too low as per the work load.
Don't even get time to breathe and there are no employee value.Your trainer and Tl will treat you like hell.
There is no personal life after working in Teleperformance.
There are no breaks, you have to ask like a student if you want to go to loo also.
This was the worst experience of my life.

I applied via Walk-in and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Why you want to join teleperformance?
  • Q2. Tell me about your favourite movie.
  • Q3. Speak for 2 minutes on any topic.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and clear with your words. Don't try to make stories just be clear and speak properly.

HRH Next Services Interview FAQs

How many rounds are there in HRH Next Services Customer Service Associate interview?
HRH Next Services interview process usually has 2 rounds. The most common rounds in the HRH Next Services interview process are Resume Shortlist, HR and Aptitude Test.
What are the top questions asked in HRH Next Services Customer Service Associate interview?

Some of the top questions asked at the HRH Next Services Customer Service Associate interview -

  1. And speacial one which is naot common to all random question? I have been asked...read more
  2. Will ask to talk on any topic in Hindi & English langua...read more
  3. Any questions to check your communication will be thrown at ...read more

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HRH Next Services Customer Service Associate Interview Process

based on 6 interviews

Interview experience

4.8
  
Excellent
View more
HRH Next Services Customer Service Associate Salary
based on 157 salaries
₹1 L/yr - ₹3.5 L/yr
34% less than the average Customer Service Associate Salary in India
View more details

HRH Next Services Customer Service Associate Reviews and Ratings

based on 46 reviews

2.7/5

Rating in categories

2.9

Skill development

2.9

Work-life balance

2.2

Salary

2.8

Job security

2.7

Company culture

2.4

Promotions

2.8

Work satisfaction

Explore 46 Reviews and Ratings
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