AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
HRH Next Services
Compare
Filter interviews by
Clear (1)
HRH Next Services Customer Service Associate Interview Questions and Answers
HRH Next Services Customer Service Associate Interview Experiences
7 interviews found
Anonymous
(1 Question)
- Q1. Self introduction
Interview Preparation Tips
I applied via Referral and was interviewed in Jul 2022. There were 3 interview rounds.
They will give a paragraph we need to type within 120sec of time and we need understand the para and we should describe in our own words and finally there are some 10-15 fill the blanks which are difficult to answer them
(4 Questions)
- Q1. Tell me about your self
- Ans.
I am a dedicated and customer-focused individual with strong communication skills and a passion for providing excellent service.
I have experience working in customer service roles, where I have honed my problem-solving and conflict resolution skills.
I am adept at handling difficult customers and ensuring their needs are met.
I am a good listener and can effectively communicate with customers to understand their concerns...
- Q2. Why should we hire you
- Ans.
I have excellent communication skills, a strong customer service background, and a passion for helping others.
I have a proven track record of providing exceptional customer service in my previous roles.
I am a good listener and can effectively understand and address customer needs.
I am highly empathetic and can handle difficult situations with patience and professionalism.
I am a quick learner and can adapt to new system...
- Q3. If we hire your friend instead of you then how do you feel?
- Ans.
I would feel disappointed but I would understand that the decision was based on the qualifications and fit for the role.
I would feel disappointed but I would not let it affect my professionalism or commitment to the job.
I would focus on my own skills and strengths and continue to strive for excellence in my work.
I would be supportive of my friend and congratulate them on their success.
I would use the opportunity to lea...
- Q4. Any questions from your end.
- Ans. Sir/ mam what qualities you prefer most while hiring??
Interview Preparation Tips
*Behaviour
*Language you spoke
*Be strong and loyal to the work
*Confidence should look in your face before the answering the panel questions
*Maintain Body posture
*Keep Smiling where it needs.
Selected
I was interviewed before Sep 2022.
(2 Questions)
- Q1. Slef introduction why you are interested in this job
- Q2. Are you flexible for rotational shifts
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. Any questions to check your communication will be thrown at you
- Q2. Be confident while answering
HRH Next Services interview questions for designations
I applied via Referral and was interviewed in Sep 2020. There were 4 interview rounds.
Interview Questionnaire
5 Questions
- Q1. What is u r name?
- Q2. Where r u from?
- Q3. About ur studies?
- Q4. About your past experience?
- Q5. And speacial one which is naot common to all random question? I have been asked about my college days
Interview Preparation Tips
I applied via Walk-in and was interviewed in Nov 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Will ask to talk on any topic in Hindi & English languages
- Q2. If u are experienced u need to share the work experience
Interview Preparation Tips
Customer Service Associate Jobs at HRH Next Services
Interview Questionnaire
1 Question
- Q1. Assessments will be based on communication testing
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Selected
I applied via Company Website and was interviewed in Dec 2022. There were 2 interview rounds.
(3 Questions)
- Q1. How can you customer problem handling
- Ans.
Customer problem handling involves active listening, empathy, problem-solving skills, and effective communication.
Active listening to understand the customer's issue
Show empathy towards the customer's situation
Use problem-solving skills to find a solution
Communicate effectively with the customer throughout the process
- Q2. How can customer evry problem solve
- Ans.
Customer problems can be solved by actively listening, empathizing, finding solutions, and following up.
Listen actively to understand the issue
Empathize with the customer's frustration
Find a suitable solution to resolve the problem
Follow up with the customer to ensure satisfaction
Provide clear communication throughout the process
- Q3. How do you handle an angry customer?
- Ans.
I listen to their concerns, empathize with them, apologize for the inconvenience, and work towards finding a solution.
Listen actively to understand the customer's issue
Empathize with the customer's frustration
Apologize for any inconvenience caused
Offer a solution or escalate the issue to a supervisor if necessary
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.
(2 Questions)
- Q1. Experience, english speaking, qualification and additional skills
- Q2. How many years of experience do you have.
- Ans.
I have 5 years of experience in customer support roles.
5 years of experience in customer support roles
Handled various customer queries and issues
Proficient in using customer support software
Trained new customer support representatives
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell me some bad and good experience you might have had with your previous experience as a customer service executive.
Interview Preparation Tips
Visit: -----/
HRH Next Services Interview FAQs
Some of the top questions asked at the HRH Next Services Customer Service Associate interview -
Recently Viewed
INTERVIEWS
HRH Next Services
No Interviews
INTERVIEWS
Tata Teleservices
No Interviews
JOBS
Tata Teleservices
No Jobs
JOBS
HRH Next Services
No Jobs
INTERVIEWS
HRH Next Services
No Interviews
INTERVIEWS
HRH Next Services
No Interviews
INTERVIEWS
Tata Teleservices
No Interviews
INTERVIEWS
Tata Teleservices
No Interviews
INTERVIEWS
Tata Teleservices
No Interviews
INTERVIEWS
Marelli
No Interviews
Tell us how to improve this page.
HRH Next Services Interviews By Designations
- HRH Next Services Customer Service Associate Interview Questions
- HRH Next Services Customer Support Executive Interview Questions
- HRH Next Services Customer Support Associate Interview Questions
- HRH Next Services Customer Service Executive Interview Questions
- HRH Next Services Customer Care Executive Interview Questions
- HRH Next Services BPO Executive Interview Questions
- HRH Next Services Business Development Interview Questions
- HRH Next Services Java Developer Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
HRH Next Services Customer Service Associate Interview Process
based on 5 interviews
Interview experience
Customer Service Associate Interview Questions from Similar Companies
HRH Next Services Customer Service Associate Reviews and Ratings
based on 45 reviews
Rating in categories
|
Customer Care Executive
172
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Customer Service Associate
159
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Executive
106
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Team Lead
89
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Support Executive
77
salaries
| ₹0 L/yr - ₹0 L/yr |
Quess
Team Lease
Sodexo
Randstad
- Home >
- Interviews >
- HRH Next Services Interview Questions >
- HRH Next Services Customer Service Associate Interview Questions
