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B2x Service Solutions Interview Questions and Answers

Updated 10 Oct 2023

B2x Service Solutions Interview Experiences

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3 interviews found

Cce Executive Interview Questions & Answers

user image Nitika Dogra

posted on 5 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

About myself nd study and regarding customer dealing…..

Round 3 - HR 

(1 Question)

  • Q1. About salary and how to customer deals

Cce Executive Interview Questions asked at other Companies

Q1. Why did you decide to switch your field from software to BPO?
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Normal Coding principle, 2-3 coding problem
  • Ans. 

    Coding principles and problem-solving skills are tested through 2-3 coding problems.

    • Focus on writing clean and efficient code

    • Understand the problem statement clearly before starting to code

    • Use appropriate data structures and algorithms for optimal solutions

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Normal intro and expectation

Skills evaluated in this interview

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (210)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. -Why should we hire you? -Few lines about yourself.
  • Q2. -What do you know and understand about customer service, CSAT, KPI.
  • Ans. 

    Customer service involves meeting customer needs and expectations, measuring satisfaction through CSAT, and tracking performance through KPIs.

    • Customer service is about providing assistance and support to customers

    • CSAT measures customer satisfaction through surveys or feedback

    • KPIs track performance metrics such as response time, resolution rate, and customer retention

    • Examples of good customer service include resolving i...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Be polite. Keep calm. And come out with flying colors🪁

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (40)

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is your weekness ?
  • Ans. Simple and straight I don't have any. If you tell him/her about your weekness it will be affected on your interview. So answer should I don't have it.
  • Answered by Nikhil Vijay Kudale
  • Q2. What is your strengths?
  • Ans. Always give positive answers Teamplayer, Quick learner
  • Answered by Nikhil Vijay Kudale

Interview Preparation Tips

Interview preparation tips for other job seekers - Always Prepare for interview with knowledge not any fake ideas. Be creative.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself.
  • Q2. Do you believe in Team Work or Individual work.
  • Q3. Tell me about previous experience & unforgettable movement in previous company .

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive about your previous companies experience.

I applied via Walk-in and was interviewed in Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions on derivatives, equity and stock market.

Interview Preparation Tips

Interview preparation tips for other job seekers - They look for confident, good English and basic subject knowledge candidate.

I applied via Approached by Company and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Case Study 

Competitive landscape of Hemophilia A in united states

Round 2 - Group Discussion 

Case study panel discussion

Round 3 - HR 

(4 Questions)

  • Q1. Tell me about yourself.
  • Q2. What are your strengths and weaknesses?
  • Q3. What are your salary expectations?
  • Q4. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well on the case study you provide

I applied via Campus Placement and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Quant, lr, di, basic english

Round 2 - One-on-one 

(1 Question)

  • Q1. Business round with india head of operation

Interview Preparation Tips

Topics to prepare for WNS Data Analyst interview:
  • Python
  • Advanced Excel
  • SQL
Interview preparation tips for other job seekers - Please prepare a project in detail. They ask everything related to a particular project and them go on in depth for core skills.

Associate Interview Questions & Answers

WNS user image Anonymous

posted on 24 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Tell me about yourself.
Round 2 - Aptitude Test 
Round 3 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your role in previous company
  • Q3. Process releted questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, Maximum answer to the question

I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Experience details and job responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication, good thought process, knowledge about the role applying for. aware about the company before appearing for any interview.

B2x Service Solutions Interview FAQs

How many rounds are there in B2x Service Solutions interview?
B2x Service Solutions interview process usually has 2-3 rounds. The most common rounds in the B2x Service Solutions interview process are Resume Shortlist, HR and Aptitude Test.
How to prepare for B2x Service Solutions interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at B2x Service Solutions. The most common topics and skills that interviewers at B2x Service Solutions expect are Maintenance, Troubleshooting, Customer Satisfaction, Technical Services and Back Office.
What are the top questions asked in B2x Service Solutions interview?

Some of the top questions asked at the B2x Service Solutions interview -

  1. -What do you know and understand about customer service, CSAT, K...read more
  2. Normal Coding principle, 2-3 coding prob...read more
  3. About salary and how to customer de...read more

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B2x Service Solutions Interview Process

based on 3 interviews

Interview experience

4.7
  
Excellent
View more

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B2x Service Solutions Reviews and Ratings

based on 196 reviews

3.7/5

Rating in categories

3.8

Skill development

3.8

Work-life balance

3.4

Salary

3.1

Job security

3.5

Company culture

3.1

Promotions

3.6

Work satisfaction

Explore 196 Reviews and Ratings
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