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B2x Service Solutions Interview Questions and Answers

Updated 10 Oct 2023

B2x Service Solutions Interview Experiences

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3 interviews found

Cce Executive Interview Questions & Answers

user image Nitika Dogra

posted on 5 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

About myself nd study and regarding customer dealing…..

Round 3 - HR 

(1 Question)

  • Q1. About salary and how to customer deals

Cce Executive Interview Questions asked at other Companies

Q1. Why did you decide to switch your field from software to BPO?
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. Normal Coding principle, 2-3 coding problem
  • Ans. 

    Coding principles and problem-solving skills are tested through 2-3 coding problems.

    • Focus on writing clean and efficient code

    • Understand the problem statement clearly before starting to code

    • Use appropriate data structures and algorithms for optimal solutions

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Normal intro and expectation

Skills evaluated in this interview

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (203)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. -Why should we hire you? -Few lines about yourself.
  • Q2. -What do you know and understand about customer service, CSAT, KPI.
  • Ans. 

    Customer service involves meeting customer needs and expectations, measuring satisfaction through CSAT, and tracking performance through KPIs.

    • Customer service is about providing assistance and support to customers

    • CSAT measures customer satisfaction through surveys or feedback

    • KPIs track performance metrics such as response time, resolution rate, and customer retention

    • Examples of good customer service include resolving i...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Be polite. Keep calm. And come out with flying colors🪁

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Interview questions from similar companies

I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - My name is Aliya Tabassum Shaikh azizoddin

I applied via Recruitment Consultant and was interviewed before Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Why you want to join this industry i.e BPO
  • Q2. Because it's a fast growing industry, and it's good to start your career with such industry in which you can use your skills for personal growth as well as for company productivity. Moreover I have seen ma...
  • Q3. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic or get nervous, interviewer is also human. Be honest and smart.

I applied via Recruitment Consultant and was interviewed in Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions related to efficient and optimized programming from front end technologies as well as back end

Interview Preparation Tips

Interview preparation tips for other job seekers - One should keep their basics clear and be conceptually strong. Try to explore new grounds as much as possible to write efficent and optimized programs whether it's front end or back end

I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. U have the night shifts also do you accept it
  • Ans. I confidently answered yes I ready to accept any shift
  • Answered Anonymously
  • Q2. What are your expectations from concentrix
  • Ans. I answered nothing this is my first job first priority to learn somthing from this job and whatever will be the pay I totally accept it because I came here to learn something
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - So be confident don't get fear and pass the interview

I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Amcat examination

Round 2 - Aptitude Test 

Speed test

Round 3 - One-on-one 

(2 Questions)

  • Q1. Operations round conducted
  • Q2. General questions asked

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a good company to work with.

I applied via Recruitment Consultant and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about Yourself?
  • Q2. What is Your salary expectation?
  • Q3. Why should I hire You?
  • Q4. How do You know about this company ?
  • Q5. Do You comfortable with night shift?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer wisely..

I applied via Referral and was interviewed before Nov 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Very First Question: Tell me About Your self ?

Interview Preparation Tips

Interview preparation tips for other job seekers - As per my Experience most of the HR's will see candidates communication, stage fear nd confident level if the candidate is fresher and if he is experienced they will see how much hd knows about the previous processes which he did nd never ever share negative thoughts about previous company or mangers. It will be a black spot. Tnx for your time to reading this.
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B2x Service Solutions Interview FAQs

How many rounds are there in B2x Service Solutions interview?
B2x Service Solutions interview process usually has 2-3 rounds. The most common rounds in the B2x Service Solutions interview process are Resume Shortlist, HR and Aptitude Test.
How to prepare for B2x Service Solutions interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at B2x Service Solutions. The most common topics and skills that interviewers at B2x Service Solutions expect are Maintenance, Troubleshooting, Customer Satisfaction, Technical Services and Back Office.
What are the top questions asked in B2x Service Solutions interview?

Some of the top questions asked at the B2x Service Solutions interview -

  1. -What do you know and understand about customer service, CSAT, K...read more
  2. Normal Coding principle, 2-3 coding prob...read more
  3. About salary and how to customer de...read more

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B2x Service Solutions Interview Process

based on 3 interviews

Interview experience

4.7
  
Excellent
View more

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B2x Service Solutions Reviews and Ratings

based on 196 reviews

3.7/5

Rating in categories

3.8

Skill development

3.8

Work-life balance

3.4

Salary

3.1

Job security

3.5

Company culture

3.1

Promotions

3.6

Work satisfaction

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