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B2x Service Solutions

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3.7

based on 196 Reviews

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B2x Service Solutions Interview Questions and Answers

Updated 10 Oct 2023

B2x Service Solutions Interview Experiences

Popular Designations

3 interviews found

Cce Executive Interview Questions & Answers

user image Nitika Dogra

posted on 5 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

About myself nd study and regarding customer dealing…..

Round 3 - HR 

(1 Question)

  • Q1. About salary and how to customer deals
    • Add your answer

Cce Executive Interview Questions asked at other Companies

Q1. Why did you decide to switch your field from software to BPO?
View answer (1)

Software Engineer Interview Questions & Answers

user image Anonymous

posted on 10 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Normal Coding principle, 2-3 coding problem
  • Ans. 

    Coding principles and problem-solving skills are tested through 2-3 coding problems.

    • Focus on writing clean and efficient code

    • Understand the problem statement clearly before starting to code

    • Use appropriate data structures and algorithms for optimal solutions

    • Answered by AI
    Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Normal intro and expectation
    • Add your answer

Skills evaluated in this interview

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (210)

Customer Service Associate Interview Questions & Answers

user image

posted on 16 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. -Why should we hire you? -Few lines about yourself.
    • Add your answer
  • Q2. -What do you know and understand about customer service, CSAT, KPI.
  • Ans. 

    Customer service involves meeting customer needs and expectations, measuring satisfaction through CSAT, and tracking performance through KPIs.

    • Customer service is about providing assistance and support to customers

    • CSAT measures customer satisfaction through surveys or feedback

    • KPIs track performance metrics such as response time, resolution rate, and customer retention

    • Examples of good customer service include resolving i...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Be polite. Keep calm. And come out with flying colors🪁

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (40)

Top trending discussions

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
Got a question about B2x Service Solutions?
Ask anonymously on communities.

Interview questions from similar companies

Senior Associate Interview Questions & Answers

WNS user image Anonymous

posted on 9 Nov 2021

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is your weekness ?
  • Ans. Simple and straight I don't have any. If you tell him/her about your weekness it will be affected on your interview. So answer should I don't have it.
    • Answered by Nikhil Vijay Kudale
    Add your answer
  • Q2. What is your strengths?
  • Ans. Always give positive answers Teamplayer, Quick learner
    • Answered by Nikhil Vijay Kudale
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always Prepare for interview with knowledge not any fake ideas. Be creative.

Senior Associate Interview Questions & Answers

WNS user image Anonymous

posted on 24 Aug 2020

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. Do you believe in Team Work or Individual work.
    • Add your answer
  • Q3. Tell me about previous experience & unforgettable movement in previous company .
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive about your previous companies experience.

Senior Associate Interview Questions & Answers

WNS user image Anonymous

posted on 21 May 2020

I applied via Walk-in and was interviewed in Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions on derivatives, equity and stock market.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They look for confident, good English and basic subject knowledge candidate.

Assistant Manager Interview Questions & Answers

WNS user image Anonymous

posted on 7 Apr 2022

I applied via Approached by Company and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Case Study 

Competitive landscape of Hemophilia A in united states

Round 2 - Group Discussion 

Case study panel discussion

Round 3 - HR 

(4 Questions)

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. What are your strengths and weaknesses?
    • Add your answer
  • Q3. What are your salary expectations?
    • Add your answer
  • Q4. Why are you looking for a change?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well on the case study you provide

Data Analyst Interview Questions & Answers

WNS user image Anonymous

posted on 14 Apr 2022

I applied via Campus Placement and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Quant, lr, di, basic english

Round 2 - One-on-one 

(1 Question)

  • Q1. Business round with india head of operation
    • Add your answer

Interview Preparation Tips

Topics to prepare for WNS Data Analyst interview:
  • Python
  • Advanced Excel
  • SQL
Interview preparation tips for other job seekers - Please prepare a project in detail. They ask everything related to a particular project and them go on in depth for core skills.

Associate Interview Questions & Answers

WNS user image Anonymous

posted on 24 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Why are you looking for a change?
    • Add your answer
  • Q6. Tell me about yourself.
    • Add your answer
Round 2 - Aptitude Test 
Round 3 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. What is your role in previous company
    • Add your answer
  • Q3. Process releted questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, Maximum answer to the question

Assistant Manager Interview Questions & Answers

Teleperformance user image Anonymous

posted on 19 May 2021

I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Experience details and job responsibilities
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication, good thought process, knowledge about the role applying for. aware about the company before appearing for any interview.
More about working at B2x Service Solutions

B2x Service Solutions Interview FAQs

How many rounds are there in B2x Service Solutions interview?
B2x Service Solutions interview process usually has 2-3 rounds. The most common rounds in the B2x Service Solutions interview process are Resume Shortlist, HR and Aptitude Test.
How to prepare for B2x Service Solutions interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at B2x Service Solutions. The most common topics and skills that interviewers at B2x Service Solutions expect are Maintenance, Troubleshooting, Customer Satisfaction, Technical Services and Back Office.
What are the top questions asked in B2x Service Solutions interview?

Some of the top questions asked at the B2x Service Solutions interview -

  1. -What do you know and understand about customer service, CSAT, K...read more
  2. Normal Coding principle, 2-3 coding prob...read more
  3. About salary and how to customer de...read more

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Interview Questions for Popular Designations

B2x Service Solutions Interview Process

based on 3 interviews

Interview experience

4.7
  
Excellent
View more

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B2x Service Solutions Reviews and Ratings

based on 196 reviews

3.7/5

Rating in categories

3.8

Skill development

3.8

Work-life balance

3.4

Salary

3.1

Job security

3.5

Company culture

3.1

Promotions

3.6

Work satisfaction

Explore 196 Reviews and Ratings
B2x Service Solutions Salaries in India
Service Engineer
34 salaries
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₹2.2 L/yr - ₹3.3 L/yr

Field Service Engineer
21 salaries
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₹2 L/yr - ₹3.5 L/yr

Center Manager
16 salaries
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₹4 L/yr - ₹8.2 L/yr

Technical Support Engineer
11 salaries
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₹2.1 L/yr - ₹3.5 L/yr

Team Lead
10 salaries
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₹1.9 L/yr - ₹4 L/yr

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