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B2x Service Solutions

Q: When was B2x Service Solutions founded?

B2x Service Solutions was founded in 2007. The company has been operating for 17 years primarily in the BPO sector .

Q: Where is the B2x Service Solutions headquarters located?

B2x Service Solutions is headquartered in Munich, Bavaria.

Q: How many employees does B2x Service Solutions have in India?

B2x Service Solutions currently has more than 200+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in B2x Service Solutions based on the number of reviews submitted on AmbitionBox.

Q: Does B2x Service Solutions have good work-life balance?

B2x Service Solutions has a Work-Life Balance Rating of 3.8 out of 5 based on 100+ employee reviews on AmbitionBox. 64% employees rated B2x Service Solutions 4 or above, while 36% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read B2x Service Solutions work-life balance reviews for more details

Q: Is B2x Service Solutions good for career growth?

Career growth at B2x Service Solutions is rated as moderate, with a promotions and appraisal rating of 3.1. 36% employees rated B2x Service Solutions 3 or below, while 64% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading B2x Service Solutions promotions/appraisals reviews for more detailed insights.

Q: What are the pros and cons of working in B2x Service Solutions?

Working at B2x Service Solutions comes with several advantages and disadvantages. It is highly rated for skill development and work life balance . However, it is poorly rated for promotions / appraisal and job security , based on 100+ employee reviews on AmbitionBox.

3.7

based on 196 Reviews

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Company Overview

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Working at B2x Service Solutions

Company Summary

B2X is a provider of managed post-sales logistics and service solutions for electronic products and critical technology infrastructures.

Overall Rating

3.7/5

based on 196 reviews

6% above

industry average

Highly rated for

Skill Development, Work-Life Balance

Critically rated for

Promotions/Appraisal, Job Security

Key Factors to Consider

3.4

Salary & Benefits

3.1

Job Security

3.8

Work-Life Balance

3.5

Company Culture

View all category ratings

Work Policy

Monday to Saturday

77% employees reported

Strict timing

56% employees reported

Within city

42% employees reported

Day shift

97% employees reported

View detailed work policy

Top Employees Benefits

Job/Soft skill training

17 employees reported

Cafeteria

6 employees reported

Office cab/shuttle

5 employees reported

International/On-site exposure

2 employees reported

View all benefits

About B2x Service Solutions

Founded in2007 (17 yrs old)

India Employee Count201-500

Global Employee Count1k-5k

HeadquartersMunich, Bavaria, Germany

Office Locations

Websiteb2x.com

Primary Industry

BPO

Other Industries

BPO/KPO

Electronics

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As the premier after-sales service provider for smartphones and consumer electronics, B2X is at the forefront of customer care. B2X helps to streamline after-sales operations for manufacturers providing full visibility and control over the customer care experience. Our SMART SERVICE Platform connects over 500 authorized service partners and more than 1,500 industry experts in 140 countries – empowering you to deliver consistent service excellence to build long-term customer relationships.

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