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B2x Service Solutions
3.7
based on 196 Reviews
Company Overview
Company Locations
Working at B2x Service Solutions
Company Summary
B2X is a provider of managed post-sales logistics and service solutions for electronic products and critical technology infrastructures.
Overall Rating
3.7/5
based on 196 reviews
On-Par with
industry average
Highly rated for
Work-life balance, Skill development
Critically rated for
Promotions, Job security
Work Policy
Monday to Saturday
77% employees reported
Strict timing
56% employees reported
Within city
42% employees reported
Day shift
97% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
17 employees reported
Cafeteria
6 employees reported
Office cab/shuttle
5 employees reported
International/On-site exposure
2 employees reported
View all benefits
About B2x Service Solutions
Founded in2007 (18 yrs old)
India Employee Count201-500
Global Employee Count1k-5k
HeadquartersMunich, Bavaria, Germany
Office Locations
--
Websiteb2x.com
Primary Industry
Other Industries
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As the premier after-sales service provider for smartphones and consumer electronics, B2X is at the forefront of customer care. B2X helps to streamline after-sales operations for manufacturers providing full visibility and control over the customer care experience.
Our SMART SERVICE Platform connects over 500 authorized service partners and more than 1,500 industry experts in 140 countries – empowering you to deliver consistent service excellence to build long-term customer relationships.
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B2x Service Solutions Ratings
based on 196 reviews
Overall Rating
3.7/5
How AmbitionBox ratings work?
5
86
4
39
3
22
2
8
1
41
Category Ratings
3.8
Work-life balance
3.8
Skill development
3.6
Work satisfaction
3.5
Company culture
3.4
Salary
3.1
Job security
3.1
Promotions
B2x Service Solutions is rated 3.7 out of 5 stars on AmbitionBox, based on 196 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
B2x Service Solutions Reviews
Top mentions in B2x Service Solutions Reviews
+ 5 more
Compare B2x Service Solutions with Similar Companies
|  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 3.7/5 based on 196 reviews | 3.7/5 based on 5k reviews | 3.9/5 based on 29.9k reviews | 3.8/5 based on 26.5k reviews |
Highly Rated for | Skill development Work-life balance |  No highly rated category | Skill development Work-life balance Job security | Job security |
Critically Rated for | Job security Promotions | Promotions Salary |  No critically rated category | Promotions Salary |
Primary Work Policy | - | Work from office 56% employees reported | Work from office 68% employees reported | Work from office 74% employees reported |
Rating by Women Employees | 3.8 Good rated by 23 women | 3.8 Good rated by 1.8k women | 3.7 Good rated by 9k women | 3.8 Good rated by 7.7k women |
Rating by Men Employees | 3.7 Good rated by 146 men | 3.7 Good rated by 2.9k men | 4.0 Good rated by 19.3k men | 3.8 Good rated by 17.5k men |
Job security | 3.1 Average | 3.7 Good | 3.8 Good | 4.0 Good |
View more
B2x Service Solutions Salaries
B2x Service Solutions salaries have received with an average score of 3.4 out of 5 by 196 employees.
Service Engineer
(34 salaries)
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₹2.2 L/yr - ₹3.3 L/yr
Field Service Engineer
(21 salaries)
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₹2 L/yr - ₹3.5 L/yr
Center Manager
(16 salaries)
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₹4 L/yr - ₹8.2 L/yr
Technical Support Engineer
(11 salaries)
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₹2.1 L/yr - ₹3.5 L/yr
Team Lead
(10 salaries)
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₹1.9 L/yr - ₹4 L/yr
Area Service Manager
(8 salaries)
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₹4.2 L/yr - ₹6.3 L/yr
Regional Service Manager
(8 salaries)
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₹7 L/yr - ₹10 L/yr
Technical Field Engineer
(7 salaries)
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₹2.7 L/yr - ₹3.3 L/yr
Service Coordinator
(7 salaries)
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₹2.7 L/yr - ₹5.7 L/yr
HR Manager
(7 salaries)
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₹6 L/yr - ₹9 L/yr
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3.3
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3.1
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3.2
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3.4
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3.5
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3.1
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3.4
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4.0
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3.4
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B2x Service Solutions FAQs
When was B2x Service Solutions founded?
B2x Service Solutions was founded in 2007. The company has been operating for 18 years primarily in the BPO sector.
Where is the B2x Service Solutions headquarters located?
B2x Service Solutions is headquartered in Munich, Bavaria.
How many employees does B2x Service Solutions have in India?
B2x Service Solutions currently has more than 200+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in B2x Service Solutions based on the number of reviews submitted on AmbitionBox.
Does B2x Service Solutions have good work-life balance?
B2x Service Solutions has a Work-Life Balance Rating of 3.8 out of 5 based on 100+ employee reviews on AmbitionBox. 64% employees rated B2x Service Solutions 4 or above, while 36% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read B2x Service Solutions work-life balance reviews for more details
Is B2x Service Solutions good for career growth?
Career growth at B2x Service Solutions is rated as moderate, with a promotions and appraisal rating of 3.1. 36% employees rated B2x Service Solutions 3 or below, while 64% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading B2x Service Solutions promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in B2x Service Solutions?
Working at B2x Service Solutions comes with several advantages and disadvantages. It is highly rated for skill development and work life balance. However, it is poorly rated for promotions / appraisal and job security, based on 100+ employee reviews on AmbitionBox.
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