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HRH Next Services Customer Support Executive Interview Questions and Answers

Updated 27 Oct 2024

HRH Next Services Customer Support Executive Interview Experiences

4 interviews found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Introduction questions
  • Q2. What is qualification?
  • Ans. 

    Qualification refers to the skills, knowledge, experience, or credentials required for a specific job or role.

    • Qualifications can include educational degrees, certifications, relevant work experience, and specific skills.

    • For a Customer Support Executive role, qualifications may include excellent communication skills, problem-solving abilities, and experience in customer service.

    • Some companies may require a bachelor's de...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - NEVER EVER JOIN THIS COMPANY. If u want ruin your carrer path can join if u want growth and proper work & salary so go for new companies
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Sep 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(9 Questions)

  • Q1. Tell me about yourself
  • Q2. Why you want to do job
  • Q3. What experience do you have
  • Q4. Tell me about family
  • Q5. Which company you work
  • Q6. How to handle the customer
  • Ans. 

    Handle customers with empathy, patience, and effective communication.

    • Listen actively to understand the customer's issue

    • Show empathy and understanding towards the customer's situation

    • Communicate clearly and effectively to provide solutions

    • Remain calm and patient, even in challenging situations

    • Follow up with the customer to ensure satisfaction

  • Answered by AI
  • Q7. Tell me about you self
  • Q8. Where you are study with school your study from your home how much kilometre is there it is confirmed how you will be walk to the office how much time it
  • Q9. Walk to the office how much time it will be taken

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi it good

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself

I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self interduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Worst company lot of work pressure from superiors and not paying salary as commited during selection process

HRH Next Services interview questions for designations

 Customer Support Associate

 (3)

 Customer Service Executive

 (3)

 Customer Care Executive

 (2)

 Customer Support Team Lead

 (1)

 Customer Service Associate

 (7)

 Customer Service Agent

 (1)

 Customer Service Associate (Csa)

 (1)

 BPO Executive

 (2)

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Did you worked with Conneqt previously
  • Q2. Tell me something about your last job
  • Q3. Are you comfortable with rotational shift timing
Round 3 - Group Discussion 

We are not able to provide cab so are you comfortable with that

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident never speak lie with HR whatever you did just speak them clearly and never say "NO"

I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Introduction
  • Q2. Product knowledge
  • Q3. How to achieve goal
  • Q4. How to survive
  • Ans. 

    Survival requires adaptability, resilience, and resourcefulness.

    • Stay calm and focused

    • Assess the situation and prioritize needs

    • Be flexible and willing to adjust plans

    • Stay positive and maintain hope

    • Utilize available resources and seek help when needed

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Women empowerment and about customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice

I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Daily routine

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak only required no to say anything

I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why you are looking for this job ,why you choose this place and designation ,what are you weaknesses

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence , speak in a pleasant and good manner ,dress well and show your personality ,be answerable to each and every question ,if unable then can deny in a polite manner thats all

I applied via Naukri.com and was interviewed in May 2021. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. E commerce website, about Flipkart and Amazon services
  • Q2. When Flipkart was found

Interview Preparation Tips

Interview preparation tips for other job seekers - It is very good in Teleperfomance in Flipkart voice process

HRH Next Services Interview FAQs

How many rounds are there in HRH Next Services Customer Support Executive interview?
HRH Next Services interview process usually has 2 rounds. The most common rounds in the HRH Next Services interview process are HR, Resume Shortlist and One-on-one Round.
What are the top questions asked in HRH Next Services Customer Support Executive interview?

Some of the top questions asked at the HRH Next Services Customer Support Executive interview -

  1. How to handle the custo...read more
  2. What is qualificati...read more
  3. Where you are study with school your study from your home how much kilometre is...read more

Tell us how to improve this page.

HRH Next Services Customer Support Executive Interview Process

based on 3 interviews

Interview experience

3
  
Average
View more
HRH Next Services Customer Support Executive Salary
based on 79 salaries
₹1 L/yr - ₹3 L/yr
35% less than the average Customer Support Executive Salary in India
View more details

HRH Next Services Customer Support Executive Reviews and Ratings

based on 24 reviews

3.5/5

Rating in categories

3.1

Skill development

3.5

Work-life balance

2.6

Salary

3.1

Job security

3.1

Company culture

3.1

Promotions

3.3

Work satisfaction

Explore 24 Reviews and Ratings
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