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Reliable Business Solutions & Services Interview Questions and Answers

Updated 11 Jun 2021

Reliable Business Solutions & Services Interview Experiences

1 interview found

Interview Questionnaire 

1 Question

  • Q1. About yourself

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (35)

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Initially, you need to conduct a harvest test on the system, which will take one hour. After the harvest, you must provide an assessment. Prior to starting your assessment, you have two videos to watch. In the first video, you will learn about the company, and in the second video, you will understand what tasks will be expected of you. Once you have watched both videos, your assessment will begin, consisting of 39 questions, and you will need to score at least 21 marks to pass.

Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong focus on providing exceptional service

    • Empathetic and dedicated approach

    • Excellent communication skills

  • Answered by AI
  • Q2. Why do you want to work in a Business Process Outsourcing (BPO) role?
  • Ans. 

    I am passionate about providing excellent customer service and enjoy the fast-paced environment of a BPO role.

    • I have strong communication skills and enjoy interacting with people.

    • I thrive in a dynamic and challenging work environment.

    • I am motivated by the opportunity to help customers and resolve their issues efficiently.

    • I am interested in the diverse range of industries and clients that BPO roles offer.

    • I am excited ab...

  • Answered by AI
  • Q3. What was your understanding of the assessment?
  • Ans. 

    I understood the assessment as a way to evaluate my skills and knowledge related to customer care.

    • I understood that the assessment would involve questions or scenarios related to customer service.

    • I prepared by reviewing common customer care scenarios and practicing my communication skills.

    • I expected to demonstrate my ability to handle customer inquiries and resolve issues effectively.

    • I also anticipated being evaluated ...

  • Answered by AI
Round 3 - Technical 

(4 Questions)

  • Q1. What motivates you to pursue a career in the BPO sector?
  • Ans. 

    I am motivated to pursue a career in the BPO sector because of the opportunity to interact with diverse customers and provide excellent service.

    • Opportunity to interact with diverse customers

    • Ability to provide excellent service

    • Challenging and dynamic work environment

    • Opportunity for career growth and development

  • Answered by AI
  • Q2. What motivates you to apply specifically for a position at Continuum Global Solutions, given the presence of numerous companies in the BPO sector such as Teleperformance and Takus?
  • Ans. 

    I am motivated to apply for a position at Continuum Global Solutions due to their reputation for providing excellent customer care services and opportunities for career growth.

    • Continuum Global Solutions has a strong reputation for providing excellent customer care services.

    • I am impressed by the opportunities for career growth and development at Continuum Global Solutions.

    • I value the company culture and values of Contin...

  • Answered by AI
  • Q3. If you are a graduate, why did you choose not to pursue a career in your field, and what motivates you to join a BPO?
  • Ans. 

    I chose to join a BPO instead of pursuing a career in my field due to the diverse opportunities and growth potential it offers.

    • I wanted to explore different industries and gain a broader skill set.

    • I was attracted to the fast-paced and dynamic environment of the BPO industry.

    • I enjoy interacting with people and providing excellent customer service, which aligns with the role of a Customer Care Executive.

    • I believe working...

  • Answered by AI
  • Q4. What did you understand from the assessment that you completed?
  • Ans. 

    I understood the assessment as a way to evaluate my skills and knowledge relevant to the role of a Customer Care Executive.

    • The assessment helped me showcase my communication skills, problem-solving abilities, and customer service knowledge.

    • I was able to demonstrate my ability to handle difficult customers and resolve issues efficiently.

    • The assessment also allowed me to highlight my multitasking skills and ability to wo...

  • Answered by AI

International Chat Support Interview Questions & Answers

VXI Global Solutions user image Anonymous

posted on 29 Aug 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jul 2024. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Its a HR round.. self intro and any topic 1 min we should talk (Ex: Hobbies)
Round 2 - Assignment 

It is on English related grammar with Typing test (EX: 35-45 WPM)

Round 3 - Versant Test 

(1 Question)

  • Q1. It is versant test( Downld Versant app in play store and take sample tests it will be helpful in main test)
Round 4 - Behavioral 

(8 Questions)

  • Q1. Self intro with exp and skills you have all..
  • Q2. Previous company work details
  • Q3. Family background
  • Q4. KPIs related to customer success
  • Q5. Four qualities you can prove as good employees with work
  • Q6. Customer related questions
  • Q7. Troubleshooting
  • Q8. Be confident dont say about any IT related things

Interview Preparation Tips

Interview preparation tips for other job seekers - Managerial Round you need to survive. .other than everything is good
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself
  • Q2. Why should we recruit you
  • Q3. What is your strength
  • Q4. What is your weakness
  • Q5. Tell about your previous experience
Round 2 - Assignment 

Given 20 question and 1 hr time

Round 3 - Technical 

(3 Questions)

  • Q1. Do you know about SAP
  • Ans. 

    Yes, SAP is a widely used enterprise resource planning software.

    • SAP is an ERP software used by companies to manage business operations.

    • It helps in streamlining processes such as accounting, sales, HR, and inventory management.

    • Knowledge of SAP can be beneficial for customer service representatives to assist customers with inquiries related to orders, invoices, and product availability.

  • Answered by AI
  • Q2. How would you rate yourself for excel
  • Q3. What is indexing in excel
  • Ans. 

    Indexing in Excel refers to the process of organizing data in a spreadsheet to make it easier to search and retrieve information.

    • Indexing allows users to quickly locate specific data within a large dataset.

    • It involves creating a reference point for each row or column in the spreadsheet.

    • Users can use the index to navigate to a specific location in the spreadsheet without scrolling through all the data.

    • Indexing can impro...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Given all answers, but they are expecting low budget candidates

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. How to secure your web applicaton
  • Ans. 

    Securing a web application involves implementing various security measures to protect against threats and vulnerabilities.

    • Use HTTPS to encrypt data transmitted between the client and server

    • Implement input validation to prevent SQL injection and cross-site scripting attacks

    • Use secure authentication methods like OAuth or JWT tokens

    • Regularly update and patch software to fix security vulnerabilities

    • Implement proper access

  • Answered by AI
  • Q2. How to handle large database
  • Ans. 

    Use indexing, optimize queries, limit data retrieval, use caching, and consider sharding.

    • Utilize indexing to improve query performance

    • Optimize queries to reduce load on the database

    • Limit data retrieval by using pagination or filtering

    • Implement caching to store frequently accessed data

    • Consider sharding to distribute data across multiple servers

  • Answered by AI

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What are your work experience?
  • Q2. How much were you earning in your last work?
  • Q3. If you are able to travel on your own?
  • Ans. 

    Yes, I am comfortable traveling on my own and have experience doing so.

    • I have traveled solo multiple times and feel confident navigating new places.

    • I enjoy the independence and freedom that comes with traveling alone.

    • I am organized and always make sure to plan my trips thoroughly to ensure a smooth experience.

  • Answered by AI
Round 3 - One-on-one 

(3 Questions)

  • Q1. What are your overall work experience?
  • Q2. What is your future ambition?
  • Q3. How dedicated are you towards your field?

Interview Preparation Tips

Interview preparation tips for other job seekers - It is an easy process but make sure you have the job offer and everything well read at your end. HR there are prone to making mistakes that will only cost you.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Job experience explanation is mandatory
  • Q2. Basic know how and step by step process knowledge.
  • Q3. Negotiate salary and compensation in detail.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be sure of your job role and confidence is the key
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Ne confident and good communication skills
  • Q2. Tell about the previous company
  • Ans. 

    I worked at XYZ Company, a leading telecommunications company.

    • XYZ Company is known for its excellent customer service and innovative products.

    • I was responsible for handling customer inquiries and resolving issues.

    • I received positive feedback from customers for my prompt and efficient assistance.

    • I also collaborated with other departments to ensure smooth operations and customer satisfaction.

    • For example, I worked closely...

  • Answered by AI
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Brief us about your past experience
Round 3 - Technical 

(1 Question)

  • Q1. About your technical skills

Interview Preparation Tips

Interview preparation tips for other job seekers - keep yourself up to date about your basic technical skills

I applied via Walk-in and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Application Form 

(2 Questions)

  • Q1. About tally how much i know i told to them . I don't have any experience in tally also .
  • Q2. What u know about tally say that , if they not confident about you, they ask question otherwise no

Interview Preparation Tips

Interview preparation tips for other job seekers - Be self confident. Be fluent in Hindi , English . Environment in office is very good, you get immediat help from any one person in office.

Reliable Business Solutions & Services Interview FAQs

How to prepare for Reliable Business Solutions & Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Reliable Business Solutions & Services. The most common topics and skills that interviewers at Reliable Business Solutions & Services expect are voice process, Outbound Sales, Team Leading, TL and Team Management.

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Reliable Business Solutions & Services Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Reliable Business Solutions & Services Reviews and Ratings

based on 105 reviews

2.8/5

Rating in categories

2.8

Skill development

2.6

Work-life balance

2.3

Salary

2.9

Job security

2.3

Company culture

2.4

Promotions

2.7

Work satisfaction

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