Reliable Business Solutions & Services Customer Service Executive Interview Questions and Answers

Q1. Basic introduction
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Q2. About experience
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Q1. Basic introduction and experiences
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Q1. Basic introduction and experience
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Q1. Basic Aptitude test reasoning maths ,basic english grammer voice speaking and pronounciation and English typing and mail writing
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Q1. Basic introduction
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Verbal basic questions quant eng lr

Q1. Why do you want to do this job
Ans. 
I am passionate about helping customers and providing excellent service.
• I enjoy interacting with people and solving problems

• I have strong communication skills and empathy

• I thrive in fast-paced environments and enjoy multitasking

• I have previous experience in customer service roles, such as working in retail or hospitality
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Q2. Because I want to developmy communicationand i want experience beforedoing mba
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Q1. Telling about myself
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Q1. Test will be for grammar listening check online
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Q1. Few questions about my background.
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Q1. In manager round they will explain the work time and salary that's it.
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Q1. Personal Information
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Q2. Experience Information
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Q1. Introduction about urself Ur current ctc
Ans. 
I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues efficiently.
• I have over 5 years of experience in customer service roles

• I am skilled in handling customer inquiries, resolving complaints, and providing product information

• I have a proven track record of meeting and exceeding customer satisfaction goals

• I am proficient in using CRM systems and other custo
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Q2. Second round was on call with client asking about ur introduction ur prevoius work details why u leave prevoius company ur family background in english and hindi language After that explaining work profi...read more
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Q3. No holiday for 3 month on time u have to come and half an hour it can be late...for leaving
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Q1. Tell me about yourself.
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Q1. Everyone can crack this interview
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Q1. Tell me about yourself
Ans. 
I am a dedicated and experienced Customer Service Executive with a passion for providing exceptional service.
• Over 5 years of experience in customer service roles

• Strong communication and problem-solving skills

• Proven ability to handle difficult customers and resolve issues

• Proficient in using CRM software and handling multiple communication channels

• Received multiple positive customer feedback and recognition for outstandi...read more
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Q1. Tell me about yourself that's it 🤣
Ans. 
I am a dedicated and experienced Customer Service Executive with a passion for providing exceptional service.
• I have over 5 years of experience in the customer service industry.

• I am skilled in handling customer inquiries, resolving complaints, and providing product information.

• I have a proven track record of meeting and exceeding customer satisfaction goals.

• I am proficient in using customer service software and have exc...read more
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Q1. Why did you left your previous job
Ans. 
I left my previous job due to limited growth opportunities and a desire for a new challenge.
• Limited growth opportunities in my previous role

• Seeking a new challenge and professional development

• Desire for a change in work environment

• Exploring better career prospects
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Q2. What was your expectations
Ans. 
I expected a challenging and rewarding role where I could utilize my customer service skills to provide excellent support to customers.
• I expected to work in a fast-paced environment where I could handle customer inquiries and resolve issues effectively.

• I expected to have opportunities for professional growth and development in the customer service field.

• I expected to work as part of a team and collaborate with colleagu...read more
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