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Reliable Business Solutions & Services Customer Service Executive Interview Questions and Answers

Updated 11 Jun 2021

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Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jun 2024.

1 Interview Round

1

One-on-one Round (5 Questions)

  • Q1. What is Your Highest achievement in Your Life?
  • Q2. Tell me About Your self
  • Q3. Versant test Please Reading english Books and Listening English words its helps you
  • Q4. Why Should you leave your last job
  • Q5. Why sholud you want to join bpo

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepared Yourself with High confidence thats make you successful
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Aug 2024.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Basic introduction
2

Aptitude Test Round

Verbal basic questions quant eng lr

3

Technical Round (2 Questions)

  • Q1. Why do you want to do this job
  • Q2. Because I want to developmy communicationand i want experience beforedoing mba

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic English required to crack interview maintain score in aptitude test
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Aptitude Test Round

Not aptitude test actually its a test to check communication, There is one softener where they asked basic English questions of grammar, and also verbal and non verbal test include.

2

HR Round (2 Questions)

  • Q1. Self introduction in brief
  • Q2. Prove your convenience skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm applying throw consaltancy but HR is stuck in traffic so they take my round virtual, it's only 15 mins of interview he only checks my communication skills , I shared that my skill is that I'm good to convince someone so He asked my that tell me incident where you convince somebody etc. so this type of que they only focus on your communication wish you the best.. concentrix is really a good company.
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Telling about myself
3

versant test Round (1 Question)

  • Q1. Test will be for grammar listening check online
4

Behavioral Round (1 Question)

  • Q1. Few questions about my background.
5

Behavioral Round (1 Question)

  • Q1. In manager round they will explain the work time and salary that's it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview rounds it's easy just clear the versant we have to score 50 minimum and good communication is mandatory.
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jun 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Personal Information
  • Q2. Experience Information
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Apna Jobs and was interviewed in Feb 2024.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. Introduction about urself Ur current ctc
  • Q2. Second round was on call with client asking about ur introduction ur prevoius work details why u leave prevoius company ur family background in english and hind...read more
  • Q3. No holiday for 3 month on time u have to come and half an hour it can be late...for leaving

3 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Everyone can crack this interview
2

HR Round (1 Question)

  • Q1. Tell me about yourself
3

One-on-one Round (1 Question)

  • Q1. Tell me about yourself that's it 🤣

Interview Preparation Tips

Interview preparation tips for other job seekers - I would suggest try other company then this, HRH is just waste of time you will loose flexibility here and I'm sure you will quit in few months so better go for good company than this

Customer Service Executive Interview Questions

WNS user image kotivada nani rajesh

posted on 2 Jan 2023

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via LinkedIn and was interviewed before Jan 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (2 Questions)

  • Q1. Why did you left your previous job
  • Q2. What was your expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Please speak loudly and confidentally so that interviewer will get to know how confident you are
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2024.

2 Interview Rounds

1

HR Round (3 Questions)

  • Q1. Tell me about your experience
  • Q2. Why did you left your job
  • Q3. Ask to work on MTI Issue
2

HR Round (2 Questions)

  • Q1. Average call time
  • Q2. How many call wrap in an hour

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38% less than the average Customer Service Executive Salary in India
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Reliable Business Solutions & Services Customer Service Executive Reviews and Ratings

based on 7 reviews

2.9/5

Rating in categories

2.1

Skill development

2.8

Work-Life balance

2.6

Salary & Benefits

3.5

Job Security

2.1

Company culture

1.9

Promotions/Appraisal

3.4

Work Satisfaction

Explore 7 Reviews and Ratings
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